Booking options
Price on Enquiry
Price on Enquiry
Delivered Online
1 hour
All levels
2 days (or modular format over 3–4 half-day sessions)
New or aspiring trainers, facilitators, team leads, or subject-matter experts who deliver training or knowledge-sharing sessions.
By the end of this course, participants will be able to:
Understand the principles of adult learning and training design.
Confidently plan and structure engaging training sessions.
Deliver content clearly using effective facilitation techniques.
Manage group dynamics and encourage learner participation.
Evaluate training effectiveness and improve performance.
Module 1: Understanding the Trainer’s Role
Role and responsibilities of an effective trainer
Differences between training, presenting, and facilitating
Characteristics of great trainers
Module 2: Adult Learning Principles
How adults learn: motivation, barriers, and learning preferences
Learning styles and engagement strategies
Applying adult learning theory to real training contexts
Module 3: Training Needs Analysis
Identifying learning needs and performance gaps
Defining clear learning objectives
Aligning training outcomes with organisational goals
Module 4: Structuring a Training Session
Designing training using ADDIE or the 4MAT model
Creating session plans and timelines
Balancing content delivery with interaction
Module 5: Facilitation Skills and Training Delivery
Verbal and non-verbal communication
Creating a safe and inclusive learning environment
Encouraging participation and managing learner resistance
Techniques for in-person and online delivery
Module 6: Using Training Tools and Technology
Using visuals and presentation aids effectively
Incorporating activities, case studies, and role plays
Facilitating discussions, group work, and Q&A
Tips for hybrid and online delivery (Zoom, Teams, etc.)
Module 7: Handling Group Dynamics and Challenges
Managing difficult participants or situations
Reading the room and adjusting on the fly
Building confidence as a trainer
Module 8: Evaluating Training Effectiveness
Gathering and using learner feedback (Kirkpatrick Model)
Self-reflection and peer observation
Continual improvement of training materials and delivery
Practical, hands-on workshops with active participation
Peer feedback, group work, and presentation practice
Real-time coaching and confidence building
Mini training delivery by each participant with peer and trainer feedback
Completion of a training session plan
Certificate of completion (customisable to organisation)
Participant workbook and templates
Sample training session plans and evaluation forms
Trainer’s checklist and facilitation guide
Resource list for further development