ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider
Objective-C programming training course description A hands on introduction that will allow you to master Objective-C and start using it to write powerful native applications for even the newest Macs and iOS devices! Using The step-by-step approach, will let you get comfortable with Objective-C's unique capabilities and Apple's Xcode 5 development environment. Make the most of Objective-C objects and messaging. Work effectively with design patterns, collections, blocks, foundation classes, threading, Git and a whole lot more. Every session builds on what you've already learned, giving a rock-solid foundation for real-world success! What will you learn Use Xcode 5. Declare classes, instance variables, properties, methods, and actions. Use arrays, dictionaries, and sets. Expand and extend classes with protocols, delegates, categories, and extensions. Use Apple's powerful classes and frameworks. Objective-C programming training course details Who will benefit: Developers wanting to learn Objective-C. Prerequisites: Software development fundamentals. Duration 5 days Objective-C programming training course contents PART 1: GETTING STARTED WITH OBJECTIVE-C The Developer Program: Objective-C, enrolling as an Apple Developer, setting up the development environment, Xcode. Your first project. OO programming with Objective-C: OO projects, Frameworks, classes and instances, encapsulation, accessors, Inheritance. OO features in Objective-C: Messages, methods, working with id, nesting messages, method signatures and parameters. allocating and initializing objects. Using Xcode: Xcode, source code control, git and Xcode, Using a Remote Repository. Compiler Directives: Projects, Compiler Directives, Prefix headers, main.m, .h files. PART 2: OBJECTIVE-C BASICS Messaging in a Testbed App: Setting Up the Testbed Apps, Adding a Text Field and Connecting It to Your Code, Sending a Message to the Text Field, Reviewing the Message Syntax. Declaring a Class in an Interface File: Context, Creating an Instance Variable with id, What Happens When Execution Stops, dynamic binding, Creating an Instance Variable for with the Class Name and with a Superclass Name, instance variable visibility. Properties in an Interface File: Interface Variables vs Properties, Declared Properties, Using Attributes. Implementing Properties. @synthesize, @dynamic. Methods in an Interface File: Methods in a Class, class and instance methods, Method declaration, returning complex data structures from Methods. Actions in an Interface File: Actions, Actions in OS X and iOS, disconnecting actions. Routing messages with selectors: Receiver and selector objects in messages, Objective-C Runtime, SEL and @selector (), performSelector, NSInvocation, testing whether an Instance can respond to a selector. Building on the Foundation: The Foundation Framework, Foundation Classes, Foundation Paradigms and Policies; Mutability, class clusters, notifications. Defining a Class in Implementation Files: Projects, dynamic typing, creating a new App, implementing a method, expanding Classses with init Methods. Organizing Data with Collections: Collecting Objects, Property Lists, Runtime, comparing the Collection Classes, Creating a Collection, Objective-C Literal Syntax, Enumerating collections, Testing Membership in a Collection, Accessing an Object in a Collection. Managing Memory and Runtime Objects: Managing objects in memory, managing reference counts manually and with ARC, variable qualifiers, variable autorelease. PART 3: EXPANDING AND EXTENDING CLASSES Protocols and Delegates: Subclassing, Protocols, Delegates, Looking Deeper Inside Protocols. Categories and Extensions: Comparing categories and protocols, categories vs subclasses, working with categories, class extensions, informal protocols. Associative References and Fast Enumeration: Objective-C 2.0 Time-Saving Features, Extending Classes by Adding Instance Variables (Sort of), Using Fast Enumeration. Blocks: Revisiting Blocks, Callbacks, Blocks, Exploring Blocks in Cocoa, Cocoa Blocks and Memory. PART 4: BEYOND THE BASICS Handling Exceptions and Errors: Exception and Error classes: NSException, NSError, Identifying exceptions, throwing exceptions, catching exceptions. Queues and Threading: Getting Started with Concurrency, Introducing Queues, Dispatch Sources, Using Dispatch Queues. Working with the Debugger: Logging Information, Console Logs, NSLog, Smart Breakpoints, enhancing breakpoints with messages. Using Xcode Debug Gauges for Analysis: Debug Gauges, Monitoing CPU and memory utilization, monitoring energy, Using Instruments. PART 5: OPTIONAL TOPICS C Syntax Summary: Data Types, Control Structures. Apps, Packages, and Bundles: Project Bundles, lproj Files, Asset Catalogs, plist Files, Precompiled Header Files (.pch). Archiving and Packaging Apps for Development and Testing: Archiving.
Master Power BI’s most powerful functions on this 2 day Advanced Power BI training course. This is a hands-on course. You get lots of time to practise creating and editing reports and data visualisations. This ensures that you really get to grips with what you are being taught. By the time you finish, you’ll be an expert Power BI user. ✔ A course covering all of Power BI’s most advanced functions. ✔ Plenty of one-to-one attention and time to ask questions. ✔ Friendly expert trainers, small groups and a comfortable place to learn. ✔ All the materials and extras that you’ll ever need. ✔ Ongoing support and help with issues you have after the course. Our courses are delivered in Guildford, London, Online, or even on-site at your offices!
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Course Summary Enhance your manual therapy practice with Dry Needling. This comprehensive course, led by experienced Osteopath Becky Tyler, provides the essential knowledge and practical skills to confidently integrate Dry Needling into your treatments. Course Highlights: Expert Instruction: Learn from Becky Tyler, an experienced Osteopath, ensuring high-quality, clinically relevant training. Comprehensive Curriculum: Covering foundational theory, practical demonstrations, and extensive hands-on practice, you’ll master trigger point Dry Needling techniques. Practical Focus: Gain proficiency through ample practical sessions, allowing you to refine your skills and apply techniques effectively. Clinical Application: Learn to strategically apply Dry Needling for muscular pain relief, understanding both when and when not to use it. Professional Development: This CPD course aims to develop competent and confident practitioners, enabling you to offer a more comprehensive treatment approach. Course Structure: Online Pre-Learning: Foundational theoretical knowledge. Two-Day In-House Practical Training: Advanced theory and intensive practical application. Post-Course Case Study: Demonstration of clinical reasoning and application. Course Content Introduction History of Acupuncture About Needles Acupuncture Application Effects of Acupuncture Contractions & Contraindications Practical Application Conditions Covered include; Plantar-Fasciitis, Rotator Cuff, Tennis and Golders Elbow, Lower Back Pain/Pathologies, Local Muscular Pain, Muscles Trigger points and much more! Course Prerequisites Physiotherapists Osteopaths Chiropractors Manual Therapists Sports Therapists Sports Massage Therapists (Must be Level 4 qualified or above) We may ask you to provide a copy of your qualification. Assessment Your competency will be assessed through: Online Pre-Learning Quizzes: To ensure comprehension of foundational knowledge. Practical Skills Observations: Continuous assessment of practical technique during training. Post-Course Case Study: A comprehensive evaluation of your ability to apply Dry Needling principles in a clinical context. Certification On completion of this course you will receive a Certificate of Competency in Dry Needling Once completed you will be able to add Dry Needling therapy on to your own indemnity insurance, You will also need to apply for a license from your local council Venue BTST Academy & Clinic, Holly Farm, Clipstone Road, Edwinstowe, Nottingham, NG21 9JD Course Times Start 9.30am – Finish 4:30pm Course Price £ 325 Tutor Becky Tyler BOst, PGCertSPOP, DipSMT Course Terms & Conditions: Click here for the terms and conditions. Course Accreditation Accredited by Active IQ What our Learners say: Gemma Parker; After completing a 2 day Dry Needling course with Becky at her academy, I can highly recommend her amazing facilities and brilliant training. Becky is a great teacher and everyone involved with the academy are super friendly, the location is just stunning too. I thoroughly enjoyed the whole experience and will be booking another course real soon. Dan Green; Excellent facility, great course and very knowledgable instructor. Very highly recommended All reviews taken from our Google Reviews