6680 Insights courses in London delivered On Demand

HR and Payroll Management Training Human Resource (HR) functions are crucial to the growth of any organisation. Specialities in human resources, such as payroll administration, provide opportunities for advancement for both entry-level and experienced HR professionals. This exclusive HR and Payroll Management course will teach you the skills and strategies required for a career in human resources focusing on payroll administration. This HR and Payroll Management Training course will cover various important topics, such as human resource planning and strategy development. In this HR and Payroll Management Training, you'll explore essential human resource practices for effective team management. The HR and Payroll Management Training also delves into the fundamentals of a payroll system to ensure a solid foundation. Moreover, the HR and Payroll Management Training covers defining payroll systems in the UK, providing detailed insights. Each module in the HR and Payroll Management Training is thoroughly explained, ensuring learners gain a comprehensive understanding of the subject matter. Learning Objectives HR and Payroll Management: HR and Payroll Management After completing the course, the learner will be able to: Understand the fundamentals of HRM. Know the goals of HRM. Gain a solid understanding of Human Capital Management. Know how to select employees. Understand performance management. Understand talent management. Know how to manage health and safety at work. Understand the Strategies of HR. Understand Payroll Management. Understand payroll systems. Special Offers of this HR and Payroll Management: HR and Payroll Management Course This HR and Payroll Management: HR and Payroll Management Course includes a FREE PDF Certificate. Lifetime access to this HR and Payroll Management: HR and Payroll Management Course Instant access to this HR and Payroll Management: HR and Payroll Management Course 24/7 Support Available to this HR and Payroll Management: HR and Payroll Management Course [ Note: Free PDF certificate as soon as completing the HR and Payroll Management: HR and Payroll Management Course] HR and Payroll Management Training Our HR and Payroll Management Training course covers a wide range of essential topics, ensuring you gain expertise in human resource planning and developing a robust HR strategy. The HR and Payroll Management Training also delves into key HR practices, providing a solid foundation in the fundamentals of an efficient payroll system. You will learn how to define payroll systems in the UK and explore the intricacies of operating an efficient system. Every module in the HR and Payroll Management Training is thoroughly explained, ensuring you walk away with a comprehensive understanding of the subject matter. Enroll today! Certificate of Completion You will receive a course completion certificate for free as soon as you complete the HR and Payroll Management: HR and Payroll Management Course. Who is this course for? HR and Payroll Management Training This course is ideal for anyone interested in working in HR and Payroll Management: HR and Payroll Management, as well as anyone wishing to advance to the management level. Requirements HR and Payroll Management Training To enrol in this HR and Payroll Management: HR and Payroll Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our HR and Payroll Management: HR and Payroll Management Course. Be energetic and self-motivated to complete our HR and Payroll Management: HR and Payroll Management Course. Basic computer Skill is required to complete our HR and Payroll Management: HR and Payroll Management Course. If you want to enrol in our HR and Payroll Management: HR and Payroll Management Course, you must be at least 15 years old. Career path HR and Payroll Management Training This qualification will open up many job opportunities for you. Some of them are: Working as an HR Executive Working as a Payroll Manager Start your own consultancy, offering recruitment services, training, or advice on HR strategy and policy planning

Stepping into middle management is no small feat—sandwiched between strategic direction and daily operations, it demands sharp judgement, clear communication, and just the right balance of confidence and tact. This course is designed to help learners sharpen those essential traits that are often expected but rarely explained. Whether you're managing a small team or navigating more complex reporting lines, you'll find guidance on dealing with competing priorities, boosting team morale, and leading with clarity—even when things are anything but. Through structured lessons and engaging materials, this training equips aspiring or current middle managers with insights into key leadership functions such as team development, performance management, and effective delegation. It’s not about ticking boxes—it’s about understanding what truly makes a good manager tick, and how to do the job well without losing your sense of humour (or your mind). Perfect for those ready to build credibility and influence within their organisation—without needing a suit or a swivel chair. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Middle Manager Management Training Module 01 : Middle Managers and Management An Introduction Module 02 : Corporate Responsibilities of Middle Manager Module 03 : Middle Manager as Leader and Decision Maker Module 04 : Signs of Poor Management Module 05 : Complain Mitigation Module 06 : Grooming, Coaching and Mentoring Middle Managers Learning Outcomes: Grasp fundamental middle management principles. Understand corporate responsibilities and ethics. Develop leadership and decision-making prowess. Identify and rectify signs of poor management. Effectively mitigate complaints and conflicts. Master grooming, coaching, and mentoring strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Middle managers aspiring to enhance their effectiveness. Team leaders seeking to refine their leadership skills. Supervisors looking to align with corporate responsibilities. Professionals aiming to improve complaint handling. Managers interested in mentoring and coaching techniques. Those desiring to elevate their middle management career. Organisations aiming to foster a culture of excellence. Businesses dedicated to staff development and growth. Career path Middle Manager Team Leader Department Supervisor Operations Manager Project Manager Senior Supervisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Welcome to the Fundamentals of British Cooking Course — where timeless recipes, cultural charm, and culinary know-how meet in one flavourful digital experience. This course is your invitation to dive into the rich heritage of British cuisine, from comforting Sunday roasts to the understated brilliance of a classic Victoria sponge. Whether you're a curious beginner or a lifelong food enthusiast, you'll find a feast of insights waiting to be devoured. Expect to explore time-honoured traditions, regional favourites, and the charming quirks that make British cooking both familiar and delightfully surprising. Delivered entirely online, each module is designed with a pinch of wit and a spoonful of structure — no apron required. It’s everything you need to sharpen your culinary knowledge and enjoy the journey through Britain’s most beloved dishes, all from the comfort of your own kitchen chair (tea optional, but recommended). Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to British Cooking Module 02 : Classic British Breakfasts Module 03 : Hearty British Lunches Module 04 : British Baking and Afternoon Tea Module 05 : Comforting British Dinners Module 06 : Puddings and Desserts Learning Outcomes: Acquire the essential knowledge of British culinary history and traditions. Master the art of crafting iconic British breakfast dishes. Create hearty and satisfying British lunchtime delights. Perfect the art of baking and the ritual of British afternoon tea. Cook up comforting and authentic British dinners for any occasion. Learn the secrets to preparing delectable British puddings and desserts. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Home cooks eager to expand their culinary repertoire Food enthusiasts looking to explore British cuisine Anyone interested in traditional British cooking methods Individuals wanting to impress with British dishes Aspiring bakers seeking a taste of British heritage Those who appreciate classic and hearty meals International chefs looking to incorporate British flavors Food lovers interested in learning about British culinary traditions Career path Private Chef with a British Cuisine Specialty Restaurant Chef with a Focus on British Fare Food Writer or Blogger Specializing in British Cooking Food Stylist for British Cuisine Publications Culinary Instructor with a British Cooking Niche British Food Consultant for Culinary Businesses Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

This expertly developed online course dives into the unique nutritional needs and health concerns women face at every stage of life. Whether it’s understanding how hormones influence wellbeing or exploring the link between diet and mood, this course provides thoughtful insights tailored specifically for women. Expect clear, engaging content backed by science—not fluff. It’s designed for anyone looking to take charge of their health from the inside out, without trawling through complicated jargon or contradictory advice. You’ll explore key topics like balanced eating, hormonal health, bone strength, and how nutrition supports mental clarity. The course is entirely online, accessible at your pace, and built for those who prefer learning without the fuss. Whether you're curious about what fuels energy or how food choices affect long-term health, this course gives you what you need in a voice that’s informative, smart, and never dull. Perfect for those who prefer straight answers and smart solutions, with just the right dose of personality. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Women's Health Practitioner Module 01 : Introduction to Women's Health Practitioner Module 02 : Women's Health and Nutrition Module 03 : Menstrual Cycle and Reproductive System Module 04 : Gynaecological Disorders and Pregnancy Complications Module 05 : Family Planning Module 06 : Maternal-Fetal Medicine Module 07 : Nongynecological Disorders Module 08 : Cancers in Women Module 09 : Women_s Health Strategy for England Learning Outcomes: Gain a holistic understanding of Women's Health Practitioner roles. Analyze the crucial intersection of Women's Health and Nutrition. Comprehend the nuances of the Menstrual Cycle and Reproductive System. Identify and address Gynaecological Disorders and Pregnancy Complications. Implement effective strategies for Family Planning consultations. Navigate through Maternal-Fetal Medicine principles for optimal care. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals aspiring to specialise in women's health. Nutritionists seeking expertise in women-specific dietary needs. Students pursuing a career in obstetrics and gynaecology. Public health professionals focusing on women's wellness. Nurses and midwives aiming to enhance their women-centric care skills. Health educators desiring a deeper knowledge of women's health. Career path Women's Health Practitioner Obstetrician/Gynaecologist Maternal-Fetal Medicine Specialist Reproductive Health Educator Gynaecological Oncologist Family Planning Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Discover how to rethink your plate and redefine your routine with our Ketogenic Diet and Wellness Course. Whether you’re curious about carb-conscious living or simply seeking a smarter way to support your well-being, this course breaks down the essentials of keto in a way that’s easy to digest—pun fully intended. From understanding macronutrient ratios to learning how ketosis plays a role in metabolic balance, you'll gain solid insights that cut through the fluff and fad. This isn’t another cookie-cutter nutrition course. It's built for learners who appreciate clarity, prefer facts over fads, and like their education served without a side of jargon. You’ll explore how the ketogenic approach interacts with energy levels, lifestyle choices, and long-term wellness—without ever needing to step away from your screen. If you’re ready to learn what actually matters when it comes to low-carb living, you’re in the right place. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to the Keto Diet Module 02: Macronutrients (Part-1) Module 03: Micronutrients (Part-2) Module 04: The Importance of Fats Module 05: Intermittent Fasting Module 06: Varieties of Ketogenic Diets Module 07: Putting It All Together - Meal Planning During Ketogenic Diet Module 08: The Ketogenic Diet for Specific Conditions Learning Outcomes: Master the fundamentals of the ketogenic diet. Understand the significance of macronutrients and micronutrients. Explore the crucial role of fats in your diet. Implement intermittent fasting strategies. Navigate various ketogenic diet variations. Create personalised meal plans for specific conditions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health enthusiasts looking to improve their well-being. Individuals eager to understand the science behind nutrition. Anyone interested in adopting the ketogenic diet for health reasons. Those seeking a holistic approach to their dietary choices. Nutrition enthusiasts aiming to enhance their knowledge. Individuals wanting to explore dietary alternatives. Health-conscious people keen on meal planning. Those curious about the ketogenic diet's potential benefits. Career path Nutritionist Health Coach Dietitian Wellness Consultant Fitness Trainer Clinical Researcher Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Food isn’t just about taste — it’s a fine balance of science, safety, and smart processes. This course offers a deep dive into the essentials of food technology and the methods used to turn raw ingredients into the products found on supermarket shelves. You’ll explore how technology supports preservation, packaging, and processing — all while ensuring quality, hygiene, and industry standards are met. From microbial considerations to shelf-life strategies, every module is designed to sharpen your understanding of the sector’s inner workings. Ideal for those curious about what goes on behind the scenes in food manufacturing, this learning journey covers both traditional and contemporary techniques — without the fluff or fancy jargon. Whether you're aiming to enrich your knowledge for professional growth or simply fascinated by the mechanics of food production, this online course brings you the theory, terminology, and insights needed to confidently navigate the field. No apron required — just a good internet connection and a hunger for knowledge. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Food Technology and Food Processing Techniques Module 01 : Introduction to Food Technology Module 02 : Food Chemistry Module 03 : Food Biotechnology Module 04 : Food Microbiology Module 05 : Food Processing Techniques Part-1 Module 06 : Food Processing Techniques Part-2 Module 07 : Food Packaging and Sustainability Learning Outcomes: Analyze food compositions for optimal processing efficiency. Apply biotechnological methods for food production enhancement. Evaluate microbial impacts on food safety and preservation techniques. Demonstrate proficiency in various food processing techniques. Implement sustainable packaging solutions in food industry practices. Comprehend the broader implications of food technology on environmental sustainability. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals transitioning to remote work. Individuals seeking to enhance virtual collaboration skills. Remote employees looking to boost productivity. Freelancers and independent contractors. Managers overseeing remote teams. Students preparing for a virtual work landscape. Entrepreneurs building virtual businesses. Anyone eager to excel in remote work scenarios. Career path Remote Team Manager Virtual Project Coordinator Freelance Consultant Online Business Owner Virtual Communication Specialist Remote Productivity Coach Certificates Digital certificate Digital certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Are you looking to elevate your expertise in conference and event management? Our Conference Event Management Training Course offers a detailed and strategic approach to mastering the skills necessary for successful event organisation. From planning and budgeting to logistics and stakeholder coordination, this course equips you with the knowledge to tackle all the moving parts of a conference. Whether you’re a beginner or have prior event experience, you'll find the insights offered valuable for enhancing your career in this dynamic industry. Through our expertly designed online programme, you’ll gain a thorough understanding of event planning methodologies and best practices. You’ll learn how to manage every aspect of an event, from venue selection to guest services and post-event analysis. With flexible learning that suits your schedule, this course ensures you can easily digest the content at your own pace. Get ready to approach your next event with a fresh perspective and the professional tools that will make a lasting impact on your success. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Conference Event Management Module 01 : Introduction to Conference Event Management Module 02 : Pre-Event Planning Module 03 : Programme Design and Coordination Module 04 : Promotion and Marketing Module 05 : Onsite Management Module 06 : Post-Event Evaluation and Follow-up Module 07 : Sustainability and Environmental Management Module 08 : International Conference Planning Module 09 : Hybrid and Virtual Conference Planning Module 10 : Sponsorship and Fundraising Strategies Learning Outcomes: Gain foundational knowledge in Conference Event Management. Develop robust pre-event planning strategies for seamless execution. Design and coordinate engaging event programmes effectively. Execute targeted promotion and marketing campaigns. Manage on-site logistics for a successful event experience. Conduct post-event evaluations and implement follow-up strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Event Planners and Coordinators Marketing Professionals seeking Event Expertise Individuals Interested in Sustainable Event Practices Students Exploring Event Management Careers Professionals Transitioning to Conference Planning Marketing and Communications Graduates Event Enthusiasts Looking to Hone Skills Business Owners Seeking Event Management Knowledge Career path Conference Coordinator Event Marketing Manager Sponsorship and Fundraising Specialist Virtual Event Planner Programme Manager Sustainability Consultant in Events Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Product Management for Maximum Sales is designed for professionals eager to sharpen their strategic thinking and elevate product performance through focused, sales-driven decisions. This course offers a results-oriented approach, guiding you through the essentials of managing a product’s lifecycle with one goal in mind — increasing revenue. You’ll explore effective frameworks and battle-tested methods that influence product direction, align teams, and speak the language of profit. Whether you're aiming to drive growth in a start-up or streamline success in an established business, this course delivers clear insights into what truly makes products sell. Learn how to identify sales opportunities, prioritise features that matter, and position your product for maximum commercial impact — without the fluff. It's sharp, smart, and created to help you think like the decision-makers who don’t just launch products… they make them profitable. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Product Management and Its Role Module 02: Classification of Products Module 03: Product Life Cycle Module 04: Developing New Products Module 05: Creating a Product Plan Module 06: Developing a Product Strategy Module 07: Product Roadmap Module 08: Product Pricing Module 09: Product Marketing Module 10: Financial Analysis and Channel Management Module 11: Product Line and Brand Building Module 12: Legal Aspects of Product Management Learning Outcomes Understand the crucial role of product management in the industry. Master product classification for targeted marketing strategies. Navigate the entire product life cycle with confidence. Develop innovative products that resonate with your audience. Craft a well-structured product plan and strategy for success. Gain expertise in product pricing, marketing, and financial analysis. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for Aspiring product managers and marketers. Business professionals aiming to enhance their product-related knowledge. Entrepreneurs seeking to create and manage successful product lines. Individuals looking to master the legal aspects of product management. Anyone desiring a competitive edge in the world of sales and marketing. Career path Product Manager Marketing Manager Brand Strategist Financial Analyst Business Owner Legal Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The "Fundamentals of Fashion Styling" course offers a deep dive into the essential skills and knowledge needed for anyone passionate about the art of styling. Whether you're an aspiring stylist or looking to enhance your fashion prowess, this course helps you build a solid foundation. Through a structured and methodical approach, you will explore core principles of styling, including visual composition, colour theory, body types, and how to curate looks that reflect personal identity and trends. The course also delves into the use of accessories and how to create balanced, eye-catching outfits for various occasions. By the end of this course, you will have a clear understanding of styling concepts that will allow you to translate your creativity into wearable fashion. You will gain insights into the fashion industry’s demands and learn how to work with clients, understand their vision, and bring their ideas to life in the most visually striking way. This course is designed for those eager to take the first step in the exciting world of fashion styling, preparing you for an exciting and dynamic career in this ever-evolving field. It’s a great opportunity to perfect the basics and start your journey towards becoming a fashion expert. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Fashion Stylist Module 02 : Styling Elements Module 03 : Styling Creativity Conceptualisation Module 04 : Styling Techniques for Body Shapes Module 05 : Using Fabrics in Fashion Design Module 06 : Fabric Trends in Fashion Design Module 07 : Sustainability and Green Fashion Learning Outcomes: Develop a solid foundation in fashion styling concepts. Craft visually appealing and innovative styling ideas. Master techniques to accentuate various body shapes. Gain expertise in fabric selection for fashion design. Stay updated on current fabric trends in the industry. Understand the importance of sustainability in fashion. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring fashion stylists Fashion enthusiasts Design students Anyone passionate about style Apparel retailers Fashion bloggers Wardrobe consultants Fashion boutique owners Career path Fashion Stylist Fashion Blogger/Influencer Wardrobe Consultant Retail Visual Merchandiser Fashion Buyer Sustainable Fashion Advocate Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In today’s fast-paced business environment, the role of a Telesales Executive has become more crucial than ever. With a focus on driving sales through phone conversations, this course is designed to equip you with the core knowledge and skills needed to succeed in the telesales industry. From mastering effective communication techniques to understanding the key principles of customer persuasion, this course covers everything you need to know to start excelling in telesales. Throughout the course, you’ll learn the strategies that top telesales professionals use to build rapport, overcome objections, and close deals. You’ll also explore how to handle difficult conversations with ease and use your voice as a powerful tool to influence potential clients. Whether you’re new to telesales or looking to enhance your existing skills, this course offers valuable insights and strategies that will help you drive results, increase customer engagement, and boost your sales performance. Prepare yourself for a rewarding career in telesales with the knowledge and confidence to succeed. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Telesales Module 02: Prospecting and Lead Generation Module 03: Sales Techniques and Strategies Module 04: Call Preparation Module 05: Call Response Module 06: Staging the Call Module 07: Dealing with Difficult Situations Module 08: Closing the Call Module 09: Telephone Etiquette Module 10: Sales Metrics and Performance Management Learning Outcomes Enhance your telesales skills and techniques. Master prospecting and lead generation strategies. Develop effective call preparation and response strategies. Successfully navigate and overcome challenging situations. Perfect the art of closing sales calls. Understand the importance of telephone etiquette and sales performance metrics. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals aiming to sharpen their telesales skills. Individuals looking to enter the telesales industry. Customer service representatives seeking to transition into telesales. Small business owners interested in improving their sales abilities. Graduates seeking a career in sales. Anyone eager to boost their sales performance and career prospects. Career path Telesales Executive Inside Sales Representative Business Development Executive Sales Coordinator Account Executive Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.