Description

Stepping into middle management is no small feat—sandwiched between strategic direction and daily operations, it demands sharp judgement, clear communication, and just the right balance of confidence and tact. This course is designed to help learners sharpen those essential traits that are often expected but rarely explained. Whether you're managing a small team or navigating more complex reporting lines, you'll find guidance on dealing with competing priorities, boosting team morale, and leading with clarity—even when things are anything but.

Through structured lessons and engaging materials, this training equips aspiring or current middle managers with insights into key leadership functions such as team development, performance management, and effective delegation. It’s not about ticking boxes—it’s about understanding what truly makes a good manager tick, and how to do the job well without losing your sense of humour (or your mind). Perfect for those ready to build credibility and influence within their organisation—without needing a suit or a swivel chair.

Key Features

CPD Accredited

FREE PDF + Hardcopy certificate

Fully online, interactive course

Self-paced learning and laptop, tablet and smartphone-friendly

24/7 Learning Assistance

Discounts on bulk purchases

Course Curriculum of Middle Manager Management Training

Module 01 : Middle Managers and Management An Introduction

Module 02 : Corporate Responsibilities of Middle Manager

Module 03 : Middle Manager as Leader and Decision Maker

Module 04 : Signs of Poor Management

Module 05 : Complain Mitigation

Module 06 : Grooming, Coaching and Mentoring Middle Managers

Learning Outcomes:

Grasp fundamental middle management principles.

Understand corporate responsibilities and ethics.

Develop leadership and decision-making prowess.

Identify and rectify signs of poor management.

Effectively mitigate complaints and conflicts.

Master grooming, coaching, and mentoring strategies.

Accreditation

This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Middle managers aspiring to enhance their effectiveness.

Team leaders seeking to refine their leadership skills.

Supervisors looking to align with corporate responsibilities.

Professionals aiming to improve complaint handling.

Managers interested in mentoring and coaching techniques.

Those desiring to elevate their middle management career.

Organisations aiming to foster a culture of excellence.

Businesses dedicated to staff development and growth.

Career path

Middle Manager

Team Leader

Department Supervisor

Operations Manager

Project Manager

Senior Supervisor

Certificates

Digital certificate

Digital certificate - Included

Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

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Middle Manager Management Training Course

By Training Express

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