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151 Courses in Glasgow

Customer Excellence Training

By Beyond Theory: business training & coaching

leadership management training course customer service training

Customer Excellence Training
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Online Options

Show all 5263

Advanced Phlebotomy - Skills & Techniques (GPT005)

4.6(39)

By Geopace Training

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6) FDSc (Foundation Degree Level) qualification Nationally Recognised certificate Dually accredited: Open College Network and CPD Covers both aspirated and evacuated systems Covers specialised blood collection systems & methods Classroom or Virtual Classroom learning options Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep) Complete your training from beginner to advanced level This course either follows on from our Introduction to Phlebotomy Course or can be combined with our introductory course as part of a course package (see below) Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.

Advanced Phlebotomy - Skills & Techniques (GPT005)
Delivered in Liverpool + 19 more or Online + more
£195

1 Day Data Governance Mastermind

5.0(3)

By The Data Governance Coach

A day of Data Governance, support, networking, and answering your questions. Join me for my 1 Day Data Governance Mastermind where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.

1 Day Data Governance Mastermind
Delivered Online
£420

Peer Supervision for Clinical Hypnotherapists: Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability. - **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions. - **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development. - **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession. - **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice. - **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards. - **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships. - **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.
Delivered Online
£10

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£445

Managing Difficult Conversations

4.8(9)

By Skill Up

Description The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular,

Managing Difficult Conversations
Delivered Online On Demand1 hour 6 minutes
£25

How to tackle difficult conversations

By Neupauer Ltd

Do you avoid difficult conversations? "When you avoid them you trade short term discomfort for long-term dysfunction." Is it worth it? Join our session to learn how to tackle difficult conversations

How to tackle difficult conversations
Delivered OnlineFlexible Dates
£55

Woman's Wellbeing Weekend Workshop

5.0(22)

By The Northern College Of Clinical Hypnotherapy

Join our eLearning program with live Zoom training on December 7th and 8th, 2025, to explore how hypnotherapy supports women's health. This workshop focuses on natural fertility, menopause management, and menstrual cycle relief. Learn techniques to reduce anxiety, alleviate symptoms like hot flashes and insomnia, and promote emotional well-being. Empower yourself with holistic tools for enhanced vitality at every stage of life.

Woman's Wellbeing Weekend Workshop
Delivered Online + more
£150 to £200

Difficult Situations: Dealing with Difficult Customers

5.0(9)

By Chart Learning Solutions

Difficult customers may not be angry, but difficult to work with for a variety of reasons. We will help you to determine the customer's difficult behavioral 'type' and work with an appropriate strategy. View challenging customers as an opportunity to shine, be your best, and set a great service example. Learning Objectives Describe seven types of difficult customers, Apply strategies for working with each type of difficult customer Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Difficult Situations: Dealing with Difficult Customers
Delivered Online On Demand19 minutes
£34.95

Reflective Practice: Train to become a facilitator

4.9(13)

By Psychotherapy For Healthcare Ltd

A one-day training for counsellors, nurses, managers and healthcare practitioners who want to learn how to set up and facilitate Reflective Practice groups. Reflective Practice is the cornerstone of professionalism in healthcare. It develops clinical skills, improves decision-making, enhances work satisfaction, and reduces burnout.

Reflective Practice: Train to become a facilitator
Delivered Online
£175

Difficult Workplace Conversation

By Compete High

Overview   With the ever-increasing demand for difficult conversation in workplace in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in difficult conversation in workplace may be.   Learning about difficult conversation in workplace or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in difficult conversation in workplace. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on difficult conversation in workplace is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Difficult Workplace Conversation course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Difficult Workplace Conversation course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Difficult Workplace Conversation course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of difficult conversation in workplace, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in difficult conversation in workplace, Anyone looking for a certificate of completion on doing an online training on this topic, Students of difficult conversation in workplace, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Difficult Workplace Conversation course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 1 - Introduction to Difficult Conversation Introduction to Difficult Conversation 00:00 Module 2 - Preparation for a Difficult Conversation Preparation for a Difficult Conversation 00:00 Module 3 - Tools to Effectively Engaging in a Difficult Conversation Tools to Effectively Engaging in a Difficult Conversation 00:00 Module 4 - Steps for a Successful Difficult Conversation Steps for a Successful Difficult Conversation 00:00 Module 5 - Getting Outcome-Oriented Getting Outcome-Oriented 00:00 Module 6 - Effective Management of Emotions Effective Management of Emotions 00:00 Module 7 - When the Conversation Ends When the Conversation Ends 00:00 Module 8 - Wrapping Up Wrapping Up 00:00

Difficult Workplace Conversation
Delivered Online On Demand8 hours
£25

Educators matching "difficult"

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Paul Mcfadden Wealth

paul mcfadden wealth

4.4(14)

Glasgow

See what our students are saying about the Property Protege Intensive,Paul McFadden is a renowned and respected property and business success coach. As a successful entrepreneur and authority on wealth creation, Paul’s ongoing mission and commitment is in supporting others in developing their own wealth through property and business. After a difficult start in life, growing up in a single parent household with little to no financial resources, Paul discovered that a lack of resources, was less important than an attitude of resourcefulness, coupled with a strong mindset of possibility and good old hard work. From a standing start, with no personal funds, experience or track record, Paul built a multi-million pound portfolio, has bought and flipped millions of pounds worth of Property, and has packaged and traded tens of millions of pounds worth of Property deals to other investors, as well as being responsible for helping many others (including many well-known people in the industry) go full-time in Property. Paul has been recognised for his achievements in being made an honorary member of Robert Kiyosaki’s Wealth Master Panel as his advisor on Real Estate investing, as well as being invited as a keynote speaker in other reputable property and business events across the UK and Europe. He has also been presented with multiple awards for his achievements across Property and Business. Whether through Paul’s free resources online, or by helping you transform your fortunes in property and business through coaching, training or mentoring, Paul hopes to help you live a full expression of yourself, & discover your own power and capabilities..

The Beauty Click Academy

the beauty click academy

Bromley

The Beauty Click was founded in April 2018 by Chantelle Bass. The idea came about as Chantelle has always been a working parent and understands how difficult it is to make time for beauty and hair treatments. She wanted to produce a website that has a platform for both the beauty and hair  specialists themselves and for the customers wanting to fit in appointments around their busy schedules. After being let down by her new child-minder for the umpteenth time, Chantelle bit the bullet gave up her sales career and put her all into launching this business. Chantelle’s life time friend Lauren came on board in June 2018, after understanding and sharing her vision she chose to also focus on building The Beauty Click brand. Lauren too is a parent and has dealt with the stresses of fitting things in around her parenting and work life. Chantelle’s career has mainly been within the sales and business development sector and Laurens within childcare, but both have also worked in the beauty industry and have a strong passion to be able to help those that want to learn new skills and move into the hair and beauty realm. After putting their full focus into the growth of The Beauty Click, working tirelessly to put into action the many ideas they’ve had and continue to envision, as well as being full time parents. It hasn’t been an easy journey so far but has been both exciting and inspiring, they are passionate and dedicated to the success of the company and are proud of the entrepreneurs they have become. A lot of the values of the business are to help parents get into flexible work by providing training and then to assist with a customer base, the Beauty Click has proved to be perfect for this. Also, to provide a solution for not just parents, but for everybody in this hectic world that we live in to keep up with regular self-care appointments or to allow for that cheeky pamper session. The Beauty Click is in a league of its own when it comes to Beauty on demand services. We do not set our prices, our members set their own. This means customers have a choice of the amount they are able or wanting to spend on treatments. We do not push out those that have a lower budget and we also have high end members that use exclusive products and have a higher price range. We pride ourselves in catering to the needs of all, including you!