An Introduction to Emotional Intelligence (EI) (£395 total for the half-day course for up to 12 participants)

Description

This introductory half-day course will help particpants develop and enhance your EI and communication competencies. It will focus on practical skills development that will greatly benefit you individually and in your home and work life

An exciting and practical training course from one of the UK’s leading providers of communication, leadership and management training. Designed for people wishing to develop and enhance their skills in communication and Emotional Intelligence (EI)

The Course & EI

Emotional Intelligence (EI) has been widely promoted in the press, trade journals and scientific literature. Most people have heard the claims by writers such as Daniel Goleman, who stated ‘it matters twice as much as IQ’ (Goleman, 1998) or that EI and good communication skills are ‘positively related’ (Erigüç & Köse, 2013). A meta‐analysis, also published in 2010, found a positive and significant correlation with job performance (O’Boyle et al, 2010).

It has also been strongly argued that EI can improve sales, communication and improve leadership and work‐performance (Pratt et al, 2003).

EI is about being aware of emotions in yourself and others, and being able to manage those emotions.

This course will cover topics such as; Understanding your personality style, giving feedback to others, dealing with ‘difficult’ people, removing the barriers to communication, cross‐cultural communication and the science of body‐language.

Course Objectives

The Course