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540 Hospitality Management courses

All You Need to Know About Complaints Handling and Managing Difficult Clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All You Need to Know About Complaints Handling and Managing Difficult Clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully Managing and Exceeding Your Customers' Expectations

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully Managing and Exceeding Your Customers' Expectations
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Managers: Keeping an Exceptional Level of Customer Service Within Your Team

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

Managers: Keeping an Exceptional Level of Customer Service Within Your Team
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Advanced Professional Certificate in Food Safety and Hygiene

4.9(261)

By Metropolitan School of Business & Management UK

Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Food Safety and Hygiene The course explores the essential concepts, involved standards and measure to ensure effective food safety and hygiene protocols.The course focus on the responsibilities of an organisation in relation to ensuring food hygiene, the structure of the commercial and catering services sector, the responsibilities of organisations and describes the benefits of good hygiene and the hazards of poor hygiene.After the successful completion of the course, you will be able to learn about the following; Understanding the responsibilities of an organisation for ensuring hygiene Understanding issues associated with food safety Understanding food safety management procedures AccreditationAll MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Hospitality Manager Food and Safety Manager Restaurant Manager Chef Food Inspector

Advanced Professional Certificate in Food Safety and Hygiene
Delivered Online On Demand
£80

Advanced Professional Certificate in Global Tourism and Hospitality

4.9(261)

By Metropolitan School of Business & Management UK

Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Global Tourism and Hospitality The course introduces the learner to concepts and challenges in global tourism to effectively plan and manage tourism destinations sustainably and responsibly.The course also aims to provide concepts in branding and pricing to the global tourism sector.After the successful completion of the course, you will be able to; Understand the role of global tourism and hospitality in the travel industry Understand key issues and influences affecting global tourism and hospitality Understand the development of new areas of growth in the global tourism and hospitality industry Accreditation  All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate to the following audience. CEO, Director, Manager, Supervisor Event Manager Hotel Director Tourism Manager Restaurant Managers Hospitality Manager Guest Services Manager Social Worker - Environment

Advanced Professional Certificate in Global Tourism and Hospitality
Delivered Online On Demand
£80

Advanced Professional Certificate in Food and Beverages Operations

4.9(261)

By Metropolitan School of Business & Management UK

Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Food and Beverages Operations The course provides extensive concepts, principles and skills to effectively manage the food and beverages operations of a commercial restaurant or hotel. The learner will be able to understand the operations, roles involved and standard procedures for a memorable meal experience for the customer. After the successful completion of the course, you will be able to understand the following; Nature and underlying dynamics of the food and beverages sector Understand different roles and responsibilities within the food and beverages sector Effective meal preparation and serving techniques Restaurant menu design and management Beverages, types, legal aspects of beverages served in the hospitality sector The UK legal framework for beverages provision Internal operations of restaurant, kitchen including the purchasing function Restaurant inventory Mangement and stock control Techniques to reduce the cost of food offered in a restaurant Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate to the following audience. CEO, Director, Manager, Supervisor Hospitality Manager Operations Director/Manager Food and Safety Manager Restaurant Manager Executive Chef Food Inspector

Advanced Professional Certificate in Food and Beverages Operations
Delivered Online On Demand
£80

Hotel Management Diploma - Level 2, 3, 4 & 5 (QLS Endorsed Complete Career Bundle) Course

5.0(2)

By Training Express

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** Running a hotel isn’t just about fluffed pillows and fancy receptions. It’s a mix of smart thinking, smooth operations, and keeping guests happy — even when the coffee machine breaks down. The Hotel Management Diploma - Level 2, 3, 4 & 5 (QLS Endorsed Complete Career Bundle) Course gives you the knowledge to understand how hotel businesses actually work — from the front desk to the back office. Whether it’s managing staff, looking after finances, or getting those review stars up, this course covers the theory that keeps hotels moving day and night.You’ll explore everything from hospitality law to housekeeping strategy, food services to marketing tricks hotels use to stay booked all year. Delivered fully online, it’s flexible, detailed and designed for anyone looking to get ahead in hotel management without flipping mattresses or folding towels. Whether you're new to the scene or looking to update your knowledge, this all-in-one learning path puts the business side of hotels under the microscope — without the fluff. Hotel Management - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Hotel Management at QLS Level 4 Course 02: Diploma in Hotel Management and Catering Service at QLS Level 5 Course 03: Award in Event Management at QLS Level 2 Course 04: Diploma in British Cleaning Training at QLS Level 5 Course 05: Diploma in Food Hygiene and Safety at QLS Level 3 Course 06: Diploma in Facilities Management at QLS Level 5 Course 07: Diploma in Wedding Planner at QLS Level 5 Course 08: Award in Equality, Diversity and Inclusion (EDI) at QLS Level 2 Course 09: Certificate in Office Admin and Organisation Skills at QLS Level 3 Course 10: Diploma in Office Skills & Receptionist at QLS Level 5 Learning Outcomes Master financial reporting for informed decision-making. Execute efficient event management strategies. Demonstrate proficiency in business and management principles. Navigate the complexities of facilities management confidently. Ensure corporate compliance and mitigate risks effectively. Champion equality, diversity, and inclusion in various contexts. Hone office administration and organisational prowess. Attain advanced skills in office management and reception duties. Cultivate a strategic approach to corporate risk management. Apply comprehensive knowledge in the dynamic field of hotel management. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Imagine a world where every guest experience is not just a stay but a memorable symphony of luxury, efficiency, and satisfaction. Our comprehensive bundle is designed to empower you with the essential skills and knowledge needed to navigate the intricate landscape of hotel management seamlessly. Immerse yourself in a dynamic learning journey that encompasses various facets of the hospitality and business realms. From honing your financial reporting skills to mastering corporate compliance, our bundle offers a diverse curriculum designed to equip you with a multifaceted skill set. Explore the intricacies of facilities management, dive into the art of event management, and embrace the principles of equality, diversity, and inclusion. This bundle goes beyond conventional education, fostering an environment where you cultivate essential office administration and organisational skills. Elevate your expertise in business and management, preparing yourself for a career that spans across industries. Develop a nuanced understanding of corporate risk management, navigate the nuances of office skills, and emerge as a professional with a robust foundation in various disciplines. Whether you aspire to thrive in the bustling world of hotel management or seek a rewarding position in the corporate landscape, our Bundle propels you towards success. Certificate Once you've successfully completed your course, you will immediately be sent a CPD-accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in hospitality and business. Professionals seeking a diverse skill set for career advancement. Those aiming for roles in financial reporting and facilities management. Individuals interested in event management and corporate compliance. Office administration enthusiasts eager to enhance their skills. Business-minded individuals pursuing excellence in management. Aspiring receptionists and office management professionals. Those looking to champion diversity and inclusion in the workplace. Career path Hotel Manager Financial Reporting Analyst Facilities Manager Event Coordinator Corporate Compliance Officer Office Administrator Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

Hotel Management Diploma - Level 2, 3, 4 & 5 (QLS Endorsed Complete Career Bundle) Course
Delivered Online On Demand1 hour
£499

Catering Training Course

By Imperial Academy

Free Level 4 QLS Endorsed Certificate | CPD & IAO Accredited | Installment Payment | 120 CPD Points | Lifetime Access

Catering Training Course
Delivered Online On Demand
£100

Hospitality, Leisure Management with Travel & Tourism

4.7(47)

By Academy for Health and Fitness

Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Hospitality, Leisure Management with Travel & Tourism courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Hospitality, Leisure Management with Travel & Tourism. Whether you're a student, recent graduate, or job seeker, our Hospitality, Leisure Management with Travel & Tourism bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Hospitality, Leisure Management with Travel & Tourism Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Hospitality, Leisure Management with Travel & Tourism bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Hospitality and Revenue Management QLS Course 02: Leisure Management QLS Course 03: Travel & Tourism 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Tour Guide Training Course 02: Tourism Management Course 03: Travel Blogger Course 04: Restaurant Management Course 05: Event Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Hospitality, Leisure Management with Travel & Tourism courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Hospitality, Leisure Management with Travel & Tourism Bundle: Master the foundational principles and techniques of Hospitality, Leisure Management with Travel & Tourism. Develop advanced proficiency in Hospitality, Leisure Management with Travel & Tourism methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Hospitality, Leisure Management with Travel & Tourism. Enhance your problem-solving and critical thinking abilities within the context of Hospitality, Leisure Management with Travel & Tourism. Cultivate strong communication and collaboration skills essential for success in Hospitality, Leisure Management with Travel & Tourism. The Hospitality, Leisure Management with Travel & Tourism bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Hospitality, Leisure Management with Travel & Tourism. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Hospitality, Leisure Management with Travel & Tourism bundle, giving you the recognition you deserve. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to start a career in the hospitality, leisure, or travel industries Professionals looking to upskill and enhance their knowledge in these areas Entrepreneurs looking to start their own hospitality or travel business Those looking to switch careers and move into the hospitality, leisure, or travel sectors Is anyone interested in learning more about the inner workings of the hospitality, leisure, and travel industries Career path Hotel Manager: £25,000 - £50,000 Leisure Centre Manager: £25,000 - £40,000 Tour Manager: £18,000 - £40,000 Travel Agent: £17,000 - £25,000 Event Manager: £20,000 - £45,000 Restaurant Manager: £20,000 - £40,000 Marketing Manager (Hospitality/Tourism): £25,000 - £50,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Hospitality, Leisure Management with Travel & Tourism
Delivered Online On Demand3 days
£309

Professional Certificate Course in Strategic Approaches to Marketing in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

Participants will begin by understanding the fundamentals of strategic management in hospitality and tourism, exploring the strategic management process and its relevance to industry dynamics. The course then delves into the characteristics and types of hospitality and tourism management, examining key factors that influence strategic decision-making. After the successful completion of the course, you will be able to learn about the following: Strategic Marketing Fundamentals: Grasp the core concepts and principles of strategic marketing in the tourism and hospitality sector. Evolution of Marketing Strategies: Understand the historical development and evolution of strategic marketing approaches within the context of tourism and hospitality. Tourism-Specific Marketing Insights: Explore specialized marketing strategies tailored to the unique characteristics and demands of the tourism industry. Effective Marketing Management: Develop skills in managing strategic marketing initiatives to meet the dynamic needs of tourism and hospitality organizations. Strategic Marketing Process Mastery: Master the strategic marketing process, from planning to implementation, in the tourism and hospitality context. Industry-Specific Marketing Approaches: Learn specialized marketing approaches relevant to tourism and hospitality, considering industry trends and consumer behavior. Significance of Strategic Marketing: Recognize the vital role of strategic marketing in enhancing the competitiveness and sustainability of tourism and hospitality businesses. Distinctive Features of Tourism Marketing: Identify the unique features and challenges of tourism marketing, including destination branding and stakeholder engagement. Optimizing the Marketing Mix: Utilize the marketing mix components effectively-product, price, place, and promotion-to achieve organizational goals in tourism and hospitality. This Professional Certificate Course in Strategic Approaches to Marketing offers a comprehensive understanding of strategic marketing, covering topics such as the evolution of strategic marketing approaches, tourism marketing, and the strategic marketing process. Participants will gain insights into the importance of strategic marketing for tourism and hospitality organizations, with a focus on the marketing mix and strategic management in the industry. trategic Approaches to Marketing empowers you to become a visionary marketing leader in the tourism and hospitality industry. Through real-world case studies, industry expert insights, and practical tools, you'll gain the expertise to create and implement winning marketing strategies that attract the right customers, drive bookings, and propel your organization to new levels of success. This course is your key to navigating the ever-evolving tourism landscape and achieving sustainable growth in a competitive market. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Strategic Approaches to Marketing in Tourism & Hospitality Organisations Self-paced pre-recorded learning content on this topic. Strategic Approaches to Marketing Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Marketing Professionals Tourism and Hospitality Managers Business Development Executives Strategic Planners Entrepreneurs in Tourism Industry Marketing Students Professionals Seeking Marketing Expertise in Tourism Those Interested in Strategic Marketing Approaches Managers in Tourism and Hospitality Organizations Professionals in Service Industry Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Strategic Approaches to Marketing in London 2024
Delivered Online On Demand14 days
£33