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9 Hospitality Management courses in Liverpool

Hospitality ManagementLiverpool

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

Conflict management – The keys to success to conflict resolution

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.

Conflict management – The keys to success to conflict resolution
Delivered In-PersonFlexible Dates
Price on Enquiry

The keys to success to continuous improvement

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.

The keys to success to continuous improvement
Delivered In-PersonFlexible Dates
Price on Enquiry

Understanding and applying the core values of Leadership

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to lead a team successfully, feel free to check out my Training course focusing on the keys to success to effective Leadership.

Understanding and applying the core values of Leadership
Delivered In-PersonFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Educators matching "Hospitality Management"

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Hospitality Skills

hospitality skills

5.0(1)

Wirral

Hospitality Skills, Hospitality Training, Coaching, Business Owners, Managers, Teams, Hotels, Restaurants, Increase Business, Hospitality Services We provide training and coaching to all types of Hospitality based businesses. We work with business owners, managers, or with their teams. Whatever the business, be it a hotel or guest house, a restaurant or tea room, conference centre, self-catering or serviced accommodation, Hospitality Skills can help improve efficiency and performance. Our aim is for a business to achieve best practice.

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Arc Hospitality Recruitment Solutions Ltd

arc hospitality recruitment solutions ltd

4.1(97)

Liverpool

Home | Arc Home, Arc and Home by Arc.

International Academy Of Chinese Culinary Arts

international academy of chinese culinary arts

London

Founded in 2019, The International Academy of Chinese Culinary Arts provides expertise and insight on good practice, education, and development issues within the Chinese food related industry in the UK. Its International Chefs Academy offers International Programmes, Professional Programmes, and Continuing Professional Development Programmes aiming to nurture intellectual and professional competencies of our learners to meet the industry's demand for a new generation of chefs with multi-culinary and management skills, as well as professional mindset and work attitude. IACCA also provides bespoke professional consultancy services to businesses and educational resources to training providers, who are wishing to deliver professional chefs’ or hospitality management programmes within Chinese Culinary Arts IACCA CULTURE Vision: To be the Global Leader of Chinese Culinary Arts education and development. Mission: We set and maintain professional standards for Chinese culinary practitioners and driving positive change in Chinese food related industry Core Values Creating experiences driven by quality and authenticity is at the centre of all we do Committed to our people by developing their competences and capacity We grow our business sustainably and profitably We continue to improve through innovation and technology We contribute back to our communities IACCA TIMELINE 2016 A group of 5 experienced practitioners in the UK’s vocational related education sector founded PAM Education Consultancy Services Ltd. As an independent education solution provider with the main objective of bridging the gap between vocational education and industry development and employability skills. Pam Education ensures that learners are not only vocationally competent but employment ready. PAM Education officially established its strategic partnership with Tianjin Economics and Trade School (then the Tianjin No. 2 School of Commerce & Tianjin School of Cuisine) to bring authentic Chinese culinary arts training and education onto the global stage. 2017 The partnership has successfully obtained funding from Tianjin Municipal Education Commission under the Lu Ban Workshop Project to establish education and training centre in the UK for Chinese Culinary Arts, to develop fully regulated qualifications and the associated learning resources in English. In May, the first Lu Ban Workshop in Europe was opened at Chichester College (CC). Officials from the Tianjin Education Commission, Senior management from PAM, TES, and CC were participated in the opening ceremony. 2018 In April, the first and only UK fully regulated Level 3 Diploma in Chinese Culinary was approved by PAM Education’s awarding Body - Qualifi and appeared on the Regulated Qualification Framework. In October, PAM Education offered 10 scholarships to prototype the L3 Diploma course with Chichester College Group. Most learners reported to have benefited from the course professionally. 2019 In Early January, PAM-TES collaboration continued to flourish. Witnessed by the senior management team of the Tianjin Food Group, PAM Education and TES signed a MoU to develop a restaurant and international training centre at the iconic building of Cains Brewery in the heart of Liverpool’s vibrant Baltic Triangle. On 31st January, PAM sponsored Chinese Culinary Arts students were given the opportunity of a lifetime when they cooked for Number 10 Downing Street and the Rt Hon Theresa May at the 2019 Chinese New Year Reception. With 150 people attending the event, the students excelled in cooking a variety of canapés alongside four prestigious Chinese master chefs, flown in to help prepare for the event. In February, built on the success, PAM created IACCA, aspired to be the global leader of high quality and authentic Chinese Culinary Arts education and development. In July, the Level 2 Certificate in Chinese Culinary Art was approved In October, the Level 4 Diploma in Chinese Culinary Management was approved In November, Lu Ban Restaurant and Training Centre Liverpool was launched, which have not only brought premium Chinese cuisine and dining experience to Liverpool but also provide the state of art learning venue and work placement opportunities to Chinese culinary lovers. BBC North West and the BBC the One Show have reported on the ground-breaking Chinese cuisine experience that the Lu Ban academy and the IACCA training centre offers. 2020 In January, IACCA was named finalists in the Education Link Awards at the Department for International Trade, North West England Greater China Awards Ceremony. In July, IACCA initiated the Master Chef Programme together with TES. In August, IACCA launched its first two programmes of study to the International market.

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