11913 Guide courses

Course Overview Problem solving is a critical skill for individuals because it allows them to identify and resolve complex and ambiguous issues that may be hindering their success. This course will provide individuals with a structured and collaborative approach to solving problems that draws upon the disciplines and skills within the Adaptive Organisation Framework, such as design thinking, systems thinking, analytical thinking and more. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Examine the problem landscape, scope and constraints -Identify the core actors, their goals & pain points -Research the current state issues using data-driven methods and qualitative inquiry -Identify the root cause of the problem -Defining and evaluating solutions Format F2F or Virtual Delivery Mode Closed Cohort Duration 4 Hrs Target Audience Business professionals, leaders & executives looking to effectively solve problems in complex or ambiguous contexts.

Course Overview This course provides participants with a structured approach to anticipating future uncertainties by identifying objective factors through horizon scanning, analysing risks and opportunities using PESTLE analysis, and developing robust scenarios. The course also covers intervention analysis and prioritisation, ensuring participants can create actionable plans to navigate potential futures effectively. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Conduct horizon scanning to identify objective factors influencing future scenarios. -Use PESTLE analysis to systematically identify risks and opportunities in various scenarios. -Develop plausible scenarios that consider key uncertainties and external factors. -Perform intervention analysis to assess the impact of different strategic actions. -Prioritise and plan interventions to ensure readiness for multiple future scenarios. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 2 Days Target Audience Business professionals, leaders & executives aiming to help their organisations prepare for uncertain futures by exploring multiple, plausible scenarios.

Course Overview The ability for an organisation to adapt to change is reliant on the willingness of individuals to embrace transformation and new ways of working. This requires a considered approach to managing and communicating change for all relevant stakeholders. For the change to succeed, the Leaders need a structured and methodical approach to change that also effectively involves, empowers and inspires co-ownership and co-authorship of the change. This course addresses all the above explicitly. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Defining the purpose and benefit of the change -Mapping the future state benefits -Designing effective communication and training plans -Establishing ongoing adoption and overcoming barriers Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 2 Days Target Audience Business professionals with the responsibility to lead a change or transformation initiative using a structured change management approach.

Course Overview This course is designed to provide participants with a deep understanding of effective process design practices and how to leverage automation to optimise processes. The course places a strong emphasis on process design principles, mapping, and analysis, with a concluding focus on how automation can be integrated to improve efficiency. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Apply the principles of effective process design. -Use process mapping techniques to visualise and analyse business processes. -Identify inefficiencies and opportunities for process improvement. -Explain the basics of process automation and its role in enhancing process efficiency. -Implement simple automation solutions to streamline workflows. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 2 Days Target Audience Process managers, business analysts, operations managers, IT professionals, and project managers who are focused on optimising business processes.

Course Overview This course provides participants with a comprehensive exploration of environmental sustainability and its relevance and implications within the commercial sector. The course will cover key concepts, practices, and strategies that can help businesses operate sustainably while maintaining profitability and competitiveness. Participants will learn how to integrate sustainability into their business operations, making informed decisions that benefit both the environment and their organisation. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Explain the fundamental principles and impacts of environmental sustainability. -Identify the benefits and challenges of implementing sustainable practices in business. -Develop and prioritise strategies for reducing environmental footprints in various industries. -Integrate sustainability into business strategy and operations, including conducting a business benefits analysis. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience Business professionals from a broad range of industries looking to understand and implement sustainability practices within their commercial environments.

Course Overview This course is designed to help participants develop and refine their negotiation skills through the application of the Harvard Principled Negotiation framework. Participants will learn to separate people from the problem, focus on interests rather than positions, invent options for mutual gain, insist on objective criteria, and understand the importance of their Best Alternative to a Negotiated Agreement (BATNA). This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Apply the Harvard Principled Negotiation framework to conduct effective and ethical negotiations. -Prepare thoroughly for negotiations by identifying interests, options for mutual gain, and objective criteria. -Communicate persuasively and manage interpersonal dynamics using principled negotiation techniques. -Build strong relationships and achieve fair, mutually beneficial agreements. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience This course is ideal for professionals across all levels and industries who want to enhance their negotiation skills using a structured approach.

Course Overview Creativity is a critical skill that provides individuals and teams in adaptive organisations with the vehicle for innovation to emerge. Creativity is an innate skill in all people that enables us to develop new ideas and solutions. This course will equip people with tools and methods that turbocharge their creative juices and promote collaborative ideation to solve real business problems. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Harness visual thinking and leverage brain-based techniques to tap into the creative process -Apply a proven structured method to generate and implement innovative ideas -Leverage collective brainstorming methods to generate unique ideas and fresh perspectives -Cluster and theme ideas -Apply prioritisation methods to select ideas -Plan personal growth opportunities to strengthen creativity Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 4 Hrs Target Audience Business professionals, leaders & executives looking to drive innovation through creativity in a complex or ambiguous contexts.

Course Overview As organisations increasingly adopt hybrid work models, leaders face unique challenges in managing teams that split their time between the office and remote locations. This course is designed to equip managers and team leaders with the skills and strategies necessary to effectively lead hybrid teams. Participants will learn how to create a cohesive team culture, leverage technology for seamless collaboration, and ensure that productivity is maintained regardless of where team members are working. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Explain the dynamics of hybrid work -Cultivate a strong team culture -Boost productivity and performance -Enhance communication and collaboration Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience Managers, team leaders, and supervisors who oversee hybrid teams. It is suitable for professionals from various industries who are looking to enhance their leadership skills in the context of a hybrid work environment.

Course Overview This course is designed to equip participants with the knowledge and skills necessary to protect themselves and their organisation from cyber threats. The course covers the basics of cybersecurity, common threats, best practices for staying secure, and the importance of a proactive approach to protecting sensitive information. Participants will also learn how to respond to incidents and create a culture of security within their organisation. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Explain the fundamentals of cybersecurity and its importance in the workplace. -Identify common cyber threats and recognise suspicious activities. -Apply best practices for maintaining cybersecurity in daily activities. -Respond effectively to cybersecurity incidents. -Foster a culture of cybersecurity awareness within your organisation. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience All employees, including managers, remote workers, and executives, who need to understand the importance of cybersecurity to their organisation.

Course Overview In today's fast-paced business environment, the ability to effectively translate strategic plans into operational actions is critical for success. This course is designed to equip managers and leaders with the skills and knowledge to turn high-level strategies into actionable plans that drive results. Participants will learn best practices for aligning operational activities with strategic goals, ensuring that every team member understands their role in achieving the organisation's vision. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Explain how to ensure that operational activities support strategic objectives. -Create detailed operational plans that outline the steps needed to achieve strategic goals. -Develop comprehensive project plans, including timelines, resource allocation and budgeting. -Execute operational plans, manage resources, and address challenges. -Implement systems for monitoring and evaluating performance, making necessary adjustments, and reporting progress. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 2 Days Target Audience Managers, team leaders, and executives who are responsible for implementing strategic initiatives within their organisations.