9201 Feedback courses

Strength in Scenarios - Getting Meaningful User Feedback on Designs 'What do you think?' and 'How does this look?' are easy questions to ask when presenting users with potential design concepts, but they rarely give way to meaningful feedback. Using scenarios (workflow-based stories that provide a framework for getting user feedback) allows the user to give more honest, relevant feedback that's more closely related to the work they do on an everyday basis. It's essential to gather user feedback during all stages of an iterative design process and using scenarios to support design assessments works well within an Agile environment. In this workshop session, geared towards designers and product owners, we will explore what goes into creating meaningful scenarios and how they can be used. We will practice writing scenarios based on provided user workflows and paper prototypes. Scenarios can be a great tool in your toolbox for gathering requirements that your users will appreciate. Learning Outcomes: Write realistic scenarios that help users give meaningful feedback Discover the differences between what you see and what you hear Apply feedback and observations to refine designs

Strength in Scenarios - Getting Meaningful User Feedback on Designs 'What do you think?' and 'How does this look?' are easy questions to ask when presenting users with potential design concepts, but they rarely give way to meaningful feedback. Using scenarios (workflow-based stories that provide a framework for getting user feedback) allows the user to give more honest, relevant feedback that's more closely related to the work they do on an everyday basis. It's essential to gather user feedback during all stages of an iterative design process and using scenarios to support design assessments works well within an Agile environment. In this workshop session, geared towards designers and product owners, we will explore what goes into creating meaningful scenarios and how they can be used. We will practice writing scenarios based on provided user workflows and paper prototypes. Scenarios can be a great tool in your toolbox for gathering requirements that your users will appreciate. Learning Outcomes: Write realistic scenarios that help users give meaningful feedback Discover the differences between what you see and what you hear Apply feedback and observations to refine designs

Communication Skills 1 Day Training in Swansea

Communication Skills 1 Day Training in Heathrow

Presentation Skills 1 Day Workshop in Swindon

Presentation Skills 1 Day Workshop in Cork

Presentation Skills 1 Day Workshop in Bolton

Communication Skills 1 Day Training in Cork

Communication Skills 1 Day Training in Bolton

Performance reviews are vital in gauging employee progress and fostering growth. However, conducting these reviews and managing difficult reactions can be a daunting task. Managers often struggle with providing constructive feedback, which may lead to defensive or emotional reactions from employees. Participants will learn to deliver feedback constructively, set clear expectations, and manage emotional responses, resulting in more productive, growth-oriented reviews that benefit both employees and the organization. Learning Objectives The following are some of the key outcomes in this course: How to prepare for and conduct a performance review that's motivating for your team and improves their overall performance Best practices to handle five of the most common, and most difficult, reactions to feedback Build confidence in handling the worst-case scenarios professionally and effectively Target Audience Managers, Team Leaders, Young Professionals