124 Emotional Resilience courses delivered Online

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24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Start feeling in control and not controlled by your emotions with our Emotional Intelligence course. Build deeper connections, navigate challenges with grace, and empower your surroundings with this Emotional Intelligence course. Use our Emotional Intelligence course as a roadmap and unlock your full potential! This Emotional Intelligence course is perfectly constructed for your personal growth. So, start your journey with this Emotional Intelligence course today and watch your life transform, along with the lives of those you love! This Emotional Intelligence Bundle Includes 4 Exclusive Courses: Course 01: Emotional Intelligence Course 02: Behaviour Management Course 03: Resilience Training Course 04: Body Language Masterclass Skills You Will Gain in this Emotional Intelligence Course Develop the excellent ability to control impulse feelings Understanding how to regulate Emotional Intelligence Develop excellent social skills Excellent understanding of own thoughts, and behaviour Ability to implement emotional intelligence in the workplace Why Prefer This Emotional Intelligence Course? Emotional Intelligence FREE certificate on Emotional Intelligence accredited by CPDQS Get instant access to this Emotional Intelligence course. Learn Emotional Intelligence from anywhere in the world Emotional Intelligence is affordable and simple to understand Lifetime access to the Emotional Intelligence course materials Emotional Intelligence comes with 24/7 tutor support Free assessments available with Emotional Intelligence Get a free student ID card! (£10 postal charge will be applicable for international delivery) with Emotional Intelligence Course Key Topics to Be Covered by This Emotional Intelligence Course: Module 01: What is Emotional Intelligence? Introduces the concept of emotional intelligence (EI), its components, and its significance in personal and professional settings, emphasizing self-awareness, self-regulation, motivation, empathy, and social skills. Module 02: Skills Focuses on the key skills associated with emotional intelligence, including emotional awareness, accurate self-assessment, and self-confidence, essential for effective interpersonal interactions. Module 03: Verbal Communication Skills Enhances verbal communication skills, emphasizing the importance of clear, empathetic, and assertive communication in building strong relationships and managing emotions effectively. Module 04: Non-Verbal Communication Skills Explores the impact of non-verbal communication, such as body language, facial expressions, and gestures, on conveying emotions and understanding others' emotional states. Module 05: Social Management and Responsibility Covers the principles of social management and responsibility, including building positive relationships, social awareness, and managing social dynamics responsibly. Module 06: Tools to Regulate Your Emotions Provides practical tools and techniques for regulating emotions, such as mindfulness, stress management, and cognitive restructuring, to maintain emotional balance and resilience. Module 07: Gaining Control Focuses on strategies to gain control over one's emotions, including developing self-discipline, impulse control, and effective coping mechanisms for stressful situations. Module 08: Business Practices (I) Discusses the application of emotional intelligence in business practices, including leadership, teamwork, and customer relations, to enhance organizational effectiveness. Module 09: Business Practices (II) Continues exploring EI in business, focusing on conflict resolution, negotiation, and creating a positive workplace culture that fosters emotional well-being. Module 10: Making an Impact Teaches how to leverage emotional intelligence to make a significant impact in personal and professional environments, enhancing influence, decision-making, and leadership capabilities. The emotional intelligence course aims to equip individuals with a deep understanding of emotions, enabling them to enhance their communication skills & emotional intelligence. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: What is Emotional Intelligence? 09:19 1: What is Emotional Intelligence? Preview 09:19 Module 02: Skills 02:59 2: Skills in Emotional Intelligence 02:59 Module 03: Verbal Communication Skills 02:49 3: Verbal Communication Skills 02:49 Module 04: Non-Verbal Communication Skills 02:24 4: Non-Verbal Communication Skills 02:24 Module 05: Social Management and Responsibility 02:48 5: Social Management and Responsibility 02:48 Module 06: Tools to Regulate Your Emotions 02:58 6: Tools to Regulate Your Emotions 02:58 Module 07: Gaining Control 04:04 7: Gaining Control 04:04 Module 08: Business Practices (I) 03:30 8: Business Practices (I) 03:30 Module 09: Business Practices (II) 03:16 9: Business Practices (II) 03:16 Module 10: Making an Impact 04:35 10: Making an Impact 04:35 Order Your Certificate 02:00 11: Order Your CPD Certificate 01:00 12: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Emotional Intelligence Anyone interested in learning more about the topic is advised to take this Emotional Intelligence course. Requirements Emotional Intelligence Career path Emotional Intelligence Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate of completion Digital certificate - £10 Certificate of completion Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Resilience Masterclass Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Resilience Masterclass Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Resilience Masterclass Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Resilience Masterclass Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Resilience Masterclass? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Resilience Masterclass there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Resilience Masterclass course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Resilience Masterclass does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Resilience Masterclass was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Resilience Masterclass is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Resilience Masterclass Module 01: 3 Reasons Therapy May Help Boost Your Resilience 00:04:00 Module 02: 3 Signs That You Are Resilient 00:04:00 Module 03: 3 Ways to Boost Your Child's Resilience 00:04:00 Module 04: 4 Myths about Resilience to Stop Believing Today 00:04:00 Module 05: 4 Reasons Why Resilience Matters in the Workplace 00:04:00 Module 06: Become Resilient With the Seven Cs of Resilience 00:04:00 Module 07: Top 5 Attributes Of Resilient People 00:04:00 Module 08: Top 5 Benefits of Resilience 00:04:00 Module 09: Top 5 Ways to Boost Resilience to Overcome Adversity in Life 00:04:00 Module 10: What is Resilience? 00:05:00

Resilience helps people recover from the hardships they experienced in life and propel them forward. So get on the path to become more resilient and cope with life's challenges and adversities by taking this Be Resilient- Stress, Emotion and Relationship Management Course. In this Be Resilient- Stress, Emotion and Relationship Management Course, you'll unveil the secret to a happier and productive life. This course will walk you through the process of stress, emotion and relationship management. It will guide you through overcoming your inner fears to accept new opportunities and relationships that come your way. Moreover, you'll determine the power of optimism and gain confidence to take action on your goals. Finally, you'll know how to help your clients from drowning in fears and make a positive impact in their lives. Enrol today! Learning Objectives Explore the most effective stress management techniques Learn to manage your relationships and emotions Be able to cope with life's challenges Gain the ability to learn from your mistakes Be able to overcome your fears and open doors for new opportunities Identify the power of optimism Who is this Course for? This Be Resilient- Stress, Emotion and Relationship Management Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of stress, emotion and relationship management or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successfully completing the Be Resilient- Stress, Emotion and Relationship Management Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Stress Management - Team Leader Stress Management - Manager Stress Management - Controller Stress Management - Assistant Manager Stress Management - Executive Mental Health Nurse Course Curriculum Be Resilient- Stress, Emotion and Relationship Management Introduction 00:11:00 Managing Your Relationships 00:14:00 Managing Your Emotions 00:14:00 Managing Stress 00:13:00 Solving Problems 00:10:00 Learning from Your Mistakes 00:12:00 Facing Your Fear 00:11:00 The Power of Optimism 00:12:00 Believe in Yourself 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Emotional Intelligence: Emotional Intelligence Discover the Key to Success: Unlock Your Emotional Intelligence! Are you ready to take your personal and professional life to the next level? Look no further than our transformative course on Emotional Intelligence. In today's fast-paced and interconnected world, technical skills alone are no longer enough to thrive. Emotional intelligence has become the differentiating factor that sets successful individuals apart. Our comprehensive Emotional intelligence course is designed to equip you with the knowledge and tools necessary to master the art of emotional intelligence. Whether you are a seasoned professional, an aspiring leader, or simply seeking personal growth, this Emotional intelligence course is tailored to suit your needs. Don't miss this opportunity to unlock the door to your emotional intelligence and unlock a world of limitless possibilities. Enrol in our Emotional intelligence course today and embark on a journey of self-discovery and transformation! Special Offers of this Emotional Intelligence: Emotional Intelligence Course This Emotional Intelligence Course includes a FREE PDF Certificate. Lifetime access to this Emotional Intelligence Course Instant access to this Emotional Intelligence: Emotional Intelligence Course Get FREE Tutor Support from Monday to Friday in this Emotional Intelligence: Emotional Intelligence Course [ Note: Free PDF certificate will provide as soon as completing the Emotional Intelligence: Emotional Intelligence course ] Emotional Intelligence: Emotional Intelligence Course Curriculum of Emotional Intelligence Industry Experts Designed this Emotional Intelligence: Emotional Intelligence course into 08 detailed modules. Module 1: Emotional Intelligence Module 2: Introduction to Intelligence Module 3: Emotion Module 4: Neuro-Linguistic Programming (NLP) Module 5: Biological Behaviour of Psychology Module 6: Behaviours (Personality) Module 7: Learning Module 8: Motivation Assessment Method of Emotional Intelligence After completing each module of the Emotional Intelligence: Emotional Intelligence course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Emotional Intelligence After completing the MCQ/Assignment assessment for this Emotional Intelligence: Emotional Intelligence course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. Who is this course for? Emotional Intelligence: Emotional Intelligence Anyone can take this Emotional Intelligence: Emotional Intelligence course. Requirements Emotional Intelligence: Emotional Intelligence Students who intend to enrol in this Emotional Intelligence: Emotional Intelligence course must meet the following requirements: Emotional Intelligence: Good command of the English language Emotional Intelligence: Must be vivacious and self-driven Emotional Intelligence: Basic computer knowledge Emotional Intelligence: A minimum of 16 years of age is required Career path Emotional Intelligence: Emotional Intelligence Certificates Certificate of completion Digital certificate - Included

Why Emotional Intelligence is Important for Project Managers

Why Emotional Intelligence is Important for Project Managers

Learn to identify and communicate your boundaries with this practical framework for leaders and managers.

Dealing with Angry or Rude Customers   Course Description   Copyright Ross Maynard 2021   Course Description If you work in customer service in any way, then, from time to time, you are going to have to deal with angry or rude customers. This course will help you manage those stressful situations and support the customer as best you can. Anger is a normal and relatively common emotion caused by a perceived hurt or provocation. In some cases a customer’s anger or rude behaviour may be driven by the failings of your organisation or its products and services. In other cases, the problem may be outside your control but you still have to deal with the impact. In this course we look at anger in a customer service situation and how to deal with it. We review the nature and causes of anger; we look at how poor customer service can cause anger and what you can do to prepare your organisation to deal with anger. We cover the warning signs for anger and present a 12 step approach to dealing with an angry customer. We cover questions and short scripts that can help you start a discussion with an angry customer, and we consider why customers might be rude. Finally we look at managing the stress of dealing with an angry customer and finish the course with a review of the key learning points. I hope you find the course helpful.   Key Learning Points  On completion of the course, delegates will be able to: Understand the nature and causes of anger as an emotion. Consider their objectives when dealing with an angry customer. Help prepare their organisation for dealing with angry customers. Identify appropriate customer service metrics Work through a series of steps to deal with an angry customer. Use questions and short scripts to try to help a customer bring their anger under control . Consider why a customer might be rude, and how to deal with that rudeness. Understand how to manage the stress of dealing with angry or rude customers.     Curriculum L1: Anger as an Emotion L2: Your Objectives when Dealing with Anger L3: Poor Customer Service L4: Preparing your Organisation  L5: Warning Signs and What Not to Do L6: The 12 Steps to Dealing with Anger L7: Example Scripts for Angry Customers L8: Dealing with Rude Customers L9: Dealing with Stress, and Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources Copy of customer behaviour policy     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Duration 1 Days 6 CPD hours This course is intended for Individuals taking this course are business professionals seeking to develop or increase their emotional intelligence. Overview In this course, you will explore the concept of emotional intelligence. You will: Identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations. Assess and develop your personal emotional intelligence competencies. Assess and develop your social emotional intelligence competencies. Practice emotional intelligence in common workplace scenarios. It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you'll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you'll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills. Recognizing the Benefits of Emotional Intelligence Define Emotional Intelligence Recognize EQ's Impact on Work Experience Increasing Your Personal Emotional Intelligence in the Workplace Develop Your Level of Self-Awareness Develop Your Self-Regulation Skills Develop Your Motivation Increasing Your Social Emotional Intelligence in the Workplace Develop Your Empathy Develop Your Social Skills Practicing Emotional Intelligence in the Workplace Practice Emotionally Intelligent Leadership Build an Emotionally Intelligent Team Manage Change Manage Conflict Coach for Performance Additional course details: Nexus Humans Emotional Intelligence for Business Professionals (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Emotional Intelligence for Business Professionals (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.