Booking options
£97
£97
On-Demand course
Become more effective in working with understanding people better.
Apply DISC behavioural principles to working in situations that involve influencing and selling or as part of a team.
1.5 Hours 47 Lessons 10 PDFs 2 Interactive Quizzes
What You Will Learn
This online course has been created to help you apply DISC behavioural principles to working in situations that involve influencing and selling or as part of a team.
The course is designed to give you a deep understanding of behavioural styles and goes into detail about
The four behavioural styles of DISC
Each style's strengths and liabilities
Do's and don'ts when interacting with High Dominance
Do's and don'ts when interacting with High Influence
Do's and don'ts when interacting with High Steadiness
Do's and don'ts when interacting with High Compliance
How to assess a person's nonverbal communication
Gaining a greater sensitivity to others around you
This online course will give you some insights BUT developing your influencing skills will take you time and a lot of effort, and even then, you are not going to get it right all the time!!
Provided within the course is a questionnaire, which gives you a good indication of your dominant style(s). This is not a commercially available psychometric. By completing this practical activity, you will gain an understanding of your DISC style to build your self-awareness of your behaviour that will compliment your learning.
Identify the four behavioural styles of DISC - Dominance, Influence, Steadiness and Compliance.Recognise ways of distinguishing between the behavioural styles and choose the best communication method for each.Explore behavioural styles with a focus on your style and how to work with others with different styles.Determine how the different DISC styles are likely to react to situations.Interpret how the DISC styles react under pressure and when stressed.
Influencing with DISC Behavioural Styles
The dimensions of Dominance, Influence, Steadiness and Compliance make up the model giving insights into a person's personality intelligence and their intrinsic motivation. These dimensions interact with other personality factors to describe human behaviour.
By understanding your inherent behavioural style and then learning how to determine and appropriately react to the buying styles of your team members, customers and clients, you will be better able to communicate, motivate, convince and ultimately influence more buying decisions. It will help you to develop more engaging relationships.
Everybody has their own style based around their behavioural preferences. Each person instinctively acts according to their inherent style. Team members will act out their styles in team working. Customers will act out their styles in buying situations. Salespeople will feel more comfortable selling according to their natural style.
Being able to identify the behavioural style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence. Ways to work with each behavioural style will be explored along with techniques to enhance and improve your interactions leading to better communication.
Who This Course is For
This course will be of interest to anyone who is looking to understand behavioural styles. You do not have to have any prior knowledge of DISC.
This course will, also, be of interest to you if you have completed a DISC Behavioural assessment in the past and would like a refresher. You may have discovered your Behavioural Style through a work-based training programme, by completing a questionnaire or through general interest. Your Behavioural Style is a blend of all four styles, but one is usually dominant. It all made sense at the time, but you have forgotten what it all means and how relevant it can be to how you engage with other people.
This course will, also, be of interest to you if you lead or manage a team and are looking at ways to build understanding and develop relationships leading to more rewarding interactions and high performance. It will give you an understanding of the relevance of Behavioural Styles and how they can be put to work.
Anyone who wants to understand themselves better through self-awareness.
Anyone interested in finding out about behavioural styles and the best way to communicate with each style.
Anyone who has responsibilities for influencing the way people make decisions.
Anyone wanting to understand how others behave and how to best interact with them.
Requirements
You should have an interest and understanding in differences in people's behaviour and in personality styles, but no prior knowledge and experience is needed to benefit from the course.
A member of a team made up of a range of people.
A leader or a manager responsible for a number of projects involving people.
An interest in how interactions with other people work and how to build them more effectively.
A willingness to complete the practical activities to grow and develop your self-awareness and build your relationship skills.
Instructor
Robin Hills
Emotional Intelligence Trainer, Coach and Facilitator
Hi there, my name is Robin Hills and I’m grateful to you for checking out my courses.
If you’re interested in learning about emotional intelligence, I’m here to assure you that you’re in the right place, as I don’t train in any other topic.
With over 40 years’ experience in business, my courses will help you achieve your potential in the workplace - and beyond.
All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.
Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.
I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.
Considering all this, you can be assured you’re in the right place to learn everything you want/need to about emotional intelligence.
Thanks for taking the time to read this.