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12 Educators providing Customer Service courses in Stoke-on-Trent

TNA Training & Safety Consultants

tna training & safety consultants

5.0(3)

Stoke On Trent

Here at TNA Training & Safety Consultants, we pride ourselves on our reputation. TNA Training and Safety Consultants is based in Staffordshire & offers a wide range of online courses. In Health and Safety, Business Skills, Hospitality, Health and Social Care, Mental Health And Well-being. As well as bespoke workplace-based training courses. At TNA, we have a wide range of courses and services available, with new ones being added to the portfolio constantly. We’re a trusted and dynamic training provider with a proven track record. We specialise in online training courses, manual handling, fire safety, health and safety, food hygiene, care home training, school training plus many more. You can be confident that the training you receive will be of the highest standards. All our courses are approved by the relevant governing bodies. We have a high level of customer service backed up by our team of qualified and experienced professional trainers. Our commitment to customer satisfaction is what secures our position as one of the most trusted in the industry. Our trainers have the ability to write bespoke courses to suit the individual needs of your business.  We also offer consultancy services to help you decide which online course to book and get all the safety training you need. Our team can also look after all your health and safety and legal compliance. What sets us apart is our prices which are market competitive and always kept as low as possible. We are members of RoSPA and accredited by IIRSM. Browse through our website and select the online course most suitable for your needs.

Eyewear Styling Academy

eyewear styling academy

5.0(6)

Shropshire

Eva’s passion for unleashing the power of personal transformation through her eyewear styling consultations, has not only revolutionised her optical business, quadrupling her average dispense value from £120 to £900+ and tripling her practice turnover, in less than four years, but has also helped hundreds of clients find their perfect style for eyewear, transforming their image and building their confidence. Eva’s ability to guide clients through crucial steps towards personal transformation is at the core of both her professional and personal mission – to transform the optical industry from drab to fab! Eva’s expertise and revolutionary approach to eyewear, brings a fresh and colourful dimension to what can often be considered a rather cold and clinical environment for some customers. Her successful, multi-award winning optical practice, ‘Style Optique’ in Market Drayton, has been awarded achievements for outstanding customer service and has been named U.K.’s Fashion Practice of the year 2019 at the National Optician awards for her superior eyewear and styling consultations. Eva has over 20 years working in the optical industry as well as developing her own unique consultations as an eyewear image consultant. Eva is also highly respected within colour me beautiful – Europe’s leading Image Consultancy – as an image consultant and eyewear style expert and gives advice and training to other consultants. Eva also runs regular presentations and events on eyewear and styling. Her current mission is to empower and equip optical practice owners, dispensing opticians and retail staff in how to boost their income, increase their average dispense value and raise customer satisfaction through her brand new styling programme brought to you by her company the ‘Eyewear Styling Academy’. You are only a few steps away from transforming your life and business too! Read Eva’s story here.

Courses matching "Customer Service"

Show all 34

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in Stoke-on-Trent

By Mangates

Customer Service Essentials 1 Day Training in Stoke-on-Trent

Boost Customer Satisfaction: Join us 1 Day Training in Stoke-on-Trent
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Crewe

By Mangates

Customer Service Essentials 1 Day Training in Crewe

Boost Customer Satisfaction: Join us 1 Day Training in Crewe
Delivered In-Person + more
£595 to £795