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14 Educators providing Customer Service courses in Stanley

Oracle Training Solutions

oracle training solutions

London

Oracle Training Solutions Ltd has been established since July 2010. We are a Training Provider based at the Pinetree Centre in Birtley, Chester-Le-Street and deliver high quality training across all of the North East of England. We also have a small team of digital marketing apprentices, able to implement campaigns, reacting quickly to necessary changes. Each specialising in different marketing skills such as: content creation and design, SEO and analysis. Our Mission We’re enthusiastic teachers and trainers providing training courses in a variety of sectors and government funded apprenticeships on a range of levels, in partnership with local training providers and companies. Our Vision We believe in the quality of our training and always try to give the best quality training to our customers keeping our classes small to make sure our students have an enjoyable learning experience. We recognise that the needs of the customer are paramount. We value the strengths of the individual and strive to deliver the highest quality education and training raising the skills and knowledge of the individual. We strive to make a genuine positive impact on our local communities and help provide sustainable employment for clients who engage on our training programmes. Our Values We’re committed to deliver various training qualifications as approved by awarding bodies, and tailor this to company requirements; offering one to one training with options for online or remote support. Utilisation of employer and stakeholder insights to benefit from our wider network of connections with tutors and local businesses. We focus on a flexible and adaptable approach to meet the needs of our learners and have a “can do approach”. Our courses can be delivered at our dedicated training centre, within the workplace or at a venues to suit the apprentice. Sector Areas and Apprenticeships Our curriculum reflects local, regional and national requirements specifically helping business to support internal structures and systems inclusive of:- • Business Administration • Customer service • Team Leading and Management • Digital Marketing and Junior Content Producer • Transport and Logistics • Teaching and Learning Meeting the skills needs of the sector by offering training and progression opportunities for sustained careers linked to LMI and LEP regional priorities. The commitment of our colleagues and the support and engagement of our employers and external Governance are pivotal in realising our potential to provide the best learning opportunities for all that ensures the long-term sustainability of this sector.

Courses matching "Customer Service"

Show all 33

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in Newcastle

By Mangatesinc

Customer Service Essentials 1 Day Training in Newcastle

Boost Customer Satisfaction: Join us 1 Day Training in Newcastle
Delivered In-Person + more
£595 to £795

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry