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76 Customer Journey courses delivered Online

Crafting an Irresistible Product Journey

By Compete High

🚀 Unleash Your Product's Full Potential with 'Crafting an Irresistible Product Journey' Online Course! 🚀   Are you tired of creating products that fall flat in the market? Do you dream of crafting an irresistible product that captivates your audience and takes your business to new heights? Look no further! Our exclusive online course is here to transform your product development game.   🌟 Module 1: Your Product Roadmap Discover the secrets to building a successful product roadmap that acts as a guiding light for your entire development journey. Learn how to define your product vision, set strategic goals, and create a roadmap that not only aligns with your business objectives but also resonates with your target audience. Gain insights into the essential elements of a compelling roadmap that keeps your team focused and your customers excited. 🔍 Key Takeaways: Develop a clear product vision Set strategic goals for your product Create a roadmap that aligns with business objectives Keep your team on track and motivated Engage your audience with a customer-centric roadmap 🌟 Module 2: Product Roadmap Formats Dive deep into the art of crafting different product roadmap formats to suit various stages of development. From traditional Gantt charts to modern visual roadmaps, learn how to choose the right format that communicates your product journey effectively. Master the art of adapting your roadmap to evolving market dynamics and stakeholder expectations. Elevate your product planning with versatile formats that empower your team and impress your investors. 🔍 Key Takeaways: Explore different product roadmap formats Choose the right format for each development stage Communicate effectively with stakeholders Adapt your roadmap to changing market dynamics Impress investors with a strategic and visually appealing roadmap   🎓 Why Choose Our Course? Expert Guidance: Learn from seasoned industry experts with a proven track record in product development. Practical Insights: Gain real-world insights and actionable strategies that you can apply immediately. Interactive Learning: Engage with a vibrant community of like-minded professionals and foster valuable connections. Lifetime Access: Enjoy lifetime access to course materials, updates, and a dedicated community forum.   Craft a product journey that captivates, converts, and conquers the market. Enroll in 'Crafting an Irresistible Product Journey' today and pave the way for your product's success! Don't miss out on this opportunity to transform your product development skills and elevate your business to unprecedented heights. 🚀🌈   👉 Enroll Now and Ignite Your Product's Success! 👈   Course Curriculum Create Your Product Roadmap Your Product Roadmap 00:00 Product Roadmap Formats 00:00

Crafting an Irresistible Product Journey
Delivered Online On Demand1 hour
£25

Career Journey in 2021 and Beyond

5.0(10)

By Apex Learning

Overview This comprehensive course on Career Journey in 2021 and Beyond will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Career Journey in 2021 and Beyond comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Career Journey in 2021 and Beyond. It is available to all students, of all academic backgrounds. Requirements Our Career Journey in 2021 and Beyond is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 20 lectures • 00:56:00 total length •Course Introduction: 00:03:00 •The Processes were designed for HR, not for the job Seeker: 00:03:00 •We spend too much time using Job Boards: 00:02:00 •Applicant Tracking Systems and Interviewing: 00:02:00 •Information Interviews say 'I need a job': 00:02:00 •Interviewing with People who Don't know you: 00:01:00 •Everyone is trying to do the same steps.: 00:03:00 •Have different process: 00:05:00 •Never Give Up: 00:02:00 •Create Career Journey Process: 00:01:00 •Dream out Loud: 00:01:00 •Dream about new Ideas: 00:03:00 •Dream with others: 00:03:00 •Look Deep into What you are learning: 00:03:00 •It's Unique process: 00:03:00 •Research and Deep Conversations are important: 00:07:00 •Execute and Refine your Plan along the way: 00:06:00 •Use Campaigns to keep your process on track: 00:01:00 •Get into Deeper Conversations and Listen Carefully: 00:03:00 •Closing Remarks: 00:02:00

Career Journey in 2021 and Beyond
Delivered Online On Demand56 minutes
£12

Customer Experience is the New Battleground

By IIL Europe Ltd

Customer Experience is the New Battleground A positive customer experience is critical to a company's brand and, ultimately, its bottom line. With the proliferation of technology and devices, the customer has become smarter and more powerful.

Customer Experience is the New Battleground
Delivered Online On Demand45 minutes
£15

Customer Experience is the New Battleground

By IIL Europe Ltd

Customer Experience is the New Battleground A positive customer experience is critical to a company's brand and, ultimately, its bottom line. With the proliferation of technology and devices, the customer has become smarter and more powerful.

Customer Experience is the New Battleground
Delivered Online On Demand45 minutes
£15

Customer Problem Solving

4.9(9)

By Sterling Training

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

Customer Problem Solving
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer Excellence Training

By Beyond Theory: business training & coaching

leadership management training course customer service training

Customer Excellence Training
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry
1...678

Educators matching "Customer Journey"

Show all 22
Dm Training Consultants Ltd

dm training consultants ltd

Portlethen

I have spent over 25 years in the hospitality business, working and understanding people at all levels of customer service. Initially I worked in various hotels throughout Scotland learning all aspects of customer service journey and working at high levels of customer service delivery. I do love to see customer service carried out naturally and without Donna Matherseffort where customer service facing staff just ‘get it’. All too often unfortunately we see businesses who focus on customers now and again but not tapping into the detail or emotions that go along with delivering something special for your customers. I started DM Training in 2006 to help put some of my experiences and knowledge into practice and deliver training to help businesses rise to the ever increasing challenges we come across in today’s market place. Having my own business has been a real life challenge but the rewards personally have been exciting and it has enabled me to look at the things in life that really matter. Firstly, I have learnt that in order to capture your audience when in a training role, make it fun and appealing to everyone. Doesn’t matter the subject area, if its not captured your audience then it is not being effective. Secondly - you can if you think you can. By delivering training using this principle you can deliver effective training that matters and get results. My training has taken me all over Scotland delivering training to a variety of organisations at various levels and this is what makes it exciting and keeps the energy alive. I do hope you get a chance to come along to one of our training courses on offer and enjoy the experience.

Bunnyfoot

bunnyfoot

London

Professional UX training We offer 15 intensive, interactive courses delivered remotely via Zoom by our team of UX experts. * Fundamentals of User Experience (UX) and Human Centred Design [https://www.bunnyfoot.com/ux-training/fundamentals-of-design-thinking/?utm_source=cademy&utm_medium=refferal&utm_campaign=cademy-refferal] * Certified Professional for Usability and User Experience – Foundation Certification (CPUX-F) [https://www.bunnyfoot.com/ux-training/cpux-foundation/?utm_source=cademy&utm_medium=refferal&utm_campaign=cademy-refferal] * Fundamentals of Service Design [https://www.bunnyfoot.com/ux-training/fundamentals-of-service-design/?utm_source=cademy&utm_medium=refferal&utm_campaign=cademy-refferal] * Practical Accessibility [https://www.bunnyfoot.com/ux-training/practical-accessibility/?utm_source=cademy&utm_medium=refferal&utm_campaign=cademy-refferal] * UX Strategy [https://www.bunnyfoot.com/ux-training/ux-strategy/] * Essentials in UX and HCD Management (CPUX-M) [https://www.bunnyfoot.com/ux-training/essentials-in-ux-and-hcd-management-cpux-m/?utm_source=cademy&utm_medium=refferal&utm_campaign=cademy-refferal] * Certified Professional for Usability and User Experience – Usability Testing and Evaluation (CPUX-UT) [https://www.bunnyfoot.com/ux-training/cpux-user-testing/?utm_source=cademy&utm_medium=refferal&utm_campaign=cademy-refferal] * Customer / User Research Methods [https://www.bunnyfoot.com/ux-training/customer-user-research-methods-and-practice/?utm_source=cademy&utm_medium=refferal&utm_campaign=cademy-refferal] * Usability Testing [https://www.bunnyfoot.com/ux-training/user-testing/?utm_source=cademy&utm_medium=refferal&utm_campaign=cademy-refferal] * Quantitative User Research Methods [https://www.bunnyfoot.com/ux-training/quantitative-user-research-methods/?utm_source=cademy&utm_medium=refferal&utm_campaign=cademy-refferal] * Customer Journey Mapping, Modelling and Information Architecture [https://www.bunnyfoot.com/ux-training/journey-mapping-and-information-architecture/?utm_source=cademy&utm_medium=refferal&utm_campaign=cademy-refferal] * Co-creation, Ideation and Innovation [https://www.bunnyfoot.com/ux-training/ideation-and-innovation/?utm_source=cademy&utm_medium=refferal&utm_campaign=cademy-refferal] * Designing for Usability and Human Perception [https://www.bunnyfoot.com/ux-training/designing-for-the-human-mind/?utm_source=cademy&utm_medium=refferal&utm_campaign=cademy-refferal] * Behavioural Science: Designing for Persuasion, Emotion and Trust [https://www.bunnyfoot.com/ux-training/designing-for-persuasion/?utm_source=cademy&utm_medium=refferal&utm_campaign=cademy-refferal] * Rapid Prototyping with Axure [https://www.bunnyfoot.com/ux-training/rapid-prototyping-axure/?utm_source=cademy&utm_medium=refferal&utm_campaign=cademy-refferal]