Health and Social Care Communication Skills Effective communication is a vital part of health and social care. This Health and Social Care Communication Skills course offers practical knowledge and techniques to enhance how professionals interact with patients, families, and colleagues. You’ll learn about professional behaviour, communication types, patient understanding, and how to maintain confidentiality in healthcare settings. Through this course, you will gain an understanding of medical terms, patient interaction techniques, and ethical issues in health communication. Whether you’re starting your career or looking to strengthen your current skills, this course offers the tools to build strong, respectful, and effective communication in any care environment. Course Curriculum Module 1. Introduction to Health and Social Care Module 2: Communication and its Relevance Module 3: Importance of Communication in Healthcare Module 4: Professional Communication and Behaviour Module 5: Interviewing Techniques Module 6: Adapting Communication to a Patient's Ability to Understand Module 7: Confidentiality in a Medical Environment Module 8: Human Body Vocabulary with Pictures Module 9: Equipment, Instrument and Lab Tests Module 10: Legal aspects and Ethics Module 11: Medical Jargon and Terminology Module 12: Acronyms and Abbreviation (Learn more about this online course)
Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.
6 sessions of Couples Therapy at Miss Date Doctor the multi award winning relationship coaching and life coaching platform 1 hour per week With a qualified professional Call 03333443853 today
Gain comprehensive knowledge and practical skills for fine-bore nasogastric tube care and feeding with our healthcare professional course. Learn techniques, considerations, and patient care for enteral nutrition, medication administration, and gastric decompression.
Gain essential knowledge and skills to recognise, manage, and provide prompt emergency treatment for adrenal crisis with our course. Ideal for healthcare professionals.
Gain comprehensive knowledge and practical skills for safe and effective oxygen therapy with our "An Understanding of Oxygen Administration" course. Equip yourself with evidence-based best practices to assess, administer, and monitor oxygen therapy appropriately. Ideal for healthcare professionals.
A 2 day course for Powerboat Instructors (aged 17+) looking to advance their instructions level to include the Advanced and Intermediate Powerboat courses. The course builds on the command, teaching and communication skills all introduced at Powerboat Instructor level which will have been solidified by experience running courses. The course covers how to coach and train all aspects of the Advanced Powerboat course including safe command of a vessel at day and night, meteorology, Collision Regulations, Emergency situations and search patterns, and use of engines. The course is a mix of theory and practical. Course Pre-Requisites To do this course you will need the following certificates: First Aid certificate, Powerboat Instructor (with logged teaching hours), Advanced Powerboat course completion certificate, one of the following Certifiates of Competnce with a valid commercial endorsement; Advanced Powerboat Certificate of Completence, RYA Yachtmaster™ Coastal (Power) Certificate of Competence, or RYA Yachtmaster™ Offshore (Power) Certifcate of Competence (Instructors who do not hold a valid commercial endorsement will only be able to teach Intermediate Powerboat). RYA Instructor Training At Torbay Sea School we have trained many RYA Instructors who have gone on to instruct with us, other RYA training centres or as freelance instructors. During the course of your general RYA training you will have gained all the skills necessary to sail, motor or power boat with confidence to a high standard. The following courses consolidate all those skills and give you the tools required to instruct others to gain their RYA qualifications. You will be able to utilise our Instructors experience and our boats/equipment to feel at ease with instructing others.
Definitions of challenging behaviour Continuum of aggression About this event Definitions of challenging behaviour Continuum of aggression The cause of challenging behaviour The triggers and build up of anxiety How to manage challenging behaviour and positive behaviour management Communication skills covering both verbal and non verbal Planning, help and support systems How to resolve conflict and de-escalate situations
The online Chartered Management Institute Diploma in Principles of Management and Leadership is a level 3 qualification. This qualification is ideal for the development of team leaders, supervisors and first line managers. This course is designed to improve your supervisory and management skills and techniques, individual qualities and approaches vital for successful career advancement in management. As a result of studying the Diploma in in Principles of Management and Leadership, you will be able to demonstrate to your employer that you have up-to-date knowledge of management and can manage workplace problems effectively. This will give you a better chance of promotion and a higher salary.
Gain comprehensive training in safe holding techniques for medical procedures with our "Clinical Safe Holding Techniques" course. Ensure procedural success and prevent injuries to patients and healthcare providers.