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Health and Social Care Communication Skills

Effective communication is a vital part of health and social care. This Health and Social Care Communication Skills course offers practical knowledge and techniques to enhance how professionals interact with patients, families, and colleagues. You’ll learn about professional behaviour, communication types, patient understanding, and how to maintain confidentiality in healthcare settings.

Through this course, you will gain an understanding of medical terms, patient interaction techniques, and ethical issues in health communication. Whether you’re starting your career or looking to strengthen your current skills, this course offers the tools to build strong, respectful, and effective communication in any care environment.

Course Curriculum

Module 1. Introduction to Health and Social Care

Module 2: Communication and its Relevance

Module 3: Importance of Communication in Healthcare

Module 4: Professional Communication and Behaviour

Module 5: Interviewing Techniques

Module 6: Adapting Communication to a Patient's Ability to Understand

Module 7: Confidentiality in a Medical Environment

Module 8: Human Body Vocabulary with Pictures

Module 9: Equipment, Instrument and Lab Tests

Module 10: Legal aspects and Ethics

Module 11: Medical Jargon and Terminology

Module 12: Acronyms and Abbreviation

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Health and Social Care Communication Skills

By Alpha Academy

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