Building One Team: Improving Trust, Communication and Shared Standards in Care Settings - Open Course (Teams)

Description

Course Title

Building One Team: Improving Trust, Communication and Shared Standards in Care Settings

Course Type

2-Hour CHCT Leadership, Culture & Improvement Workshop

Summary

This practical 2-hour workshop is designed to help care providers strengthen teamwork by improving trust, communication, and shared expectations across the service. In many organisations, tension develops between managers, seniors, and frontline staff, leading to inconsistency, frustration, and an “us and them” culture.

This workshop helps delegates explore why teams become divided, how poor communication and unclear expectations damage morale and practice, and what leaders can do to create a more united, respectful, and consistent working culture.

Ideal for managers, deputy managers, team leaders, and senior care staff, this session gives organisations a practical starting point for building a more integrated team culture that supports both staff wellbeing and better outcomes for people using the service.

Target Audience

Core Problem This Workshop Solves

Many care services are not truly operating as one team. Instead, they experience:

This workshop helps leaders identify those fault lines and begin rebuilding a more joined-up culture.

What Delegates Will Gain

By the end of the workshop, delegates will be better able to: