Description

Bank tellers play a vital role in the financial sector, managing cash, processing transactions, and providing essential customer service. As the face of the bank, they are responsible for ensuring smooth day-to-day operations, handling deposits, withdrawals, and account queries. This course takes you through the core functions of a bank teller’s responsibilities, helping you grasp the intricacies of everyday banking tasks. With a focus on efficiency, precision, and customer satisfaction, you’ll learn how to manage transactions swiftly while maintaining a high level of professionalism.

Beyond the basics, this course explores key banking operations such as verifying customer information, balancing cash drawers, and using banking software systems. Understanding the regulatory environment and maintaining security measures are also critical aspects that will be covered. Whether you're looking to get a foothold in the banking industry or improve your existing skills, this course offers a structured approach to learning the essential processes that make a bank run smoothly. It’s designed to give you a solid foundation in banking operations, preparing you for a variety of roles within financial institutions.

Key Features

CPD Accredited

FREE PDF + Hardcopy certificate

Fully online, interactive course

Self-paced learning and laptop, tablet and smartphone-friendly

24/7 Learning Assistance

Discounts on bulk purchases

Course Curriculum

Module 01 : Introduction to a Bank Teller

Module 02 : Skills and Abilities of a Bank Teller

Module 03 : Types of Bank Accounts and Opening Them

Module 04 : Mathematics Calculation for Bank Tellers

Module 05 : Bookkeeping Guideline and Payment Methods

Module 06 : Cash Sorting in an Efficient Way

Module 07 : How to Identify Counterfeit

Module 08 : Function and Benefits of Currency Recyclers

Module 09 : Dealing with Frauds

Module 10 : Safety Precautions for ATM (Automated Teller Machine)

Module 11 : Customer Services a Bank Teller Can Offer

Module 12 : Rights and Obligations According to the UK Law

Module 13 : Ethical Issues for a Bank Teller

Learning Outcomes:

Perform precise mathematical calculations for banking transactions.

Recognize and combat counterfeit currency effectively.

Demonstrate expertise in efficient cash sorting techniques.

Understand various types of bank accounts and the process of opening them.

Acquire knowledge of ethical issues and legal obligations in UK banking.

Provide exceptional customer service as a bank teller.

Accreditation

This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Aspiring bank tellers

Individuals seeking a career in the banking sector

Current bank tellers looking to enhance their skills

Anyone interested in the financial industry

Students pursuing studies related to finance and banking

Job seekers aiming for a position in the banking sector

Professionals looking to change their career path to banking

Those who want to understand the inner workings of a bank.

Career path

Bank Teller

Customer Service Representative in a Bank

Financial Services Advisor

Banking Operations Specialist

Financial Analyst

Compliance Officer in a Bank

Certificates

Digital certificate

Digital certificate - Included

Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Images

Operations of Bank Tellers Course

By Training Express

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