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Hospitality Management Level 2 - CPD Accredited Course

Hospitality Management Level 2 - CPD Accredited Course

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 1 hour

  • All levels

Description

The Hospitality Management Level 2 CPD Accredited Course offers a solid foundation for anyone seeking to enhance their knowledge of the hospitality industry. This course covers key aspects of hotel and restaurant management, customer service excellence, and effective team leadership. Designed to equip you with the essential tools and techniques required in the dynamic hospitality sector, this programme allows you to develop a deep understanding of operations, from managing resources to ensuring a high standard of guest satisfaction.

Throughout the course, you will explore core areas including operational efficiency, staff coordination, and the nuances of maintaining high service standards. The material is carefully designed to provide you with a structured approach to hospitality management, supported by in-depth insights that align with industry demands. Whether you are aiming to pursue a career in hotel management, event planning, or customer service, this course provides the knowledge needed to thrive in the competitive world of hospitality. With CPD accreditation, you can be confident that the course content meets the highest professional standards.

Course Curriculum:

  • Module 1: Introduction to Hospitality Management

  • Module 2: An Overview of Hotel Industry

  • Module 3: The Process of Selection and Recruitment in the Hospitality Industry

  • Module 4: The Process of Development and Training in the Hospitality Industry

  • Module 5: Management of Front Office Operations

  • Module 6: Management of Housekeeping, Engineering and Security Operations

  • Module 7: Management of Food and Beverage Operations

  • Module 8: Management of Service Quality in the Hospitality Industry

  • Module 9: Marketing in Travel and Tourism Business

  • Module 10: Accounting in the Hospitality Industry

  • Module 11: Customer Satisfaction

  • Module 12: E-Hospitality and Technology

Course Assessment

You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.

Accredited Certificate

After successfully completing this Hospitality Management Level 2 - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express.

CPD

10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS)

Who is this course for?

The Hospitality Management Level 2 - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.

Requirements

There are no formal entry requirements for the course, with enrollment open to anyone!

Career path

Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Hospitality Management Level 2 - CPD Accredited training.

About The Provider

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