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Hospitality Management Level 2 - CPD Accredited Course

Hospitality Management Level 2 - CPD Accredited Course

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 1 hour

  • All levels

Description

The hospitality industry is one of the most dynamic and customer-focused sectors in the world. This CPD-accredited Level 2 Hospitality Management course offers a detailed look into the core functions that drive success across hotels, resorts, and hospitality businesses. From front office operations to food and beverage management, each module is crafted to give learners a deep understanding of how hospitality services are planned, delivered, and evaluated. Whether it's overseeing guest services or managing housekeeping, this course gives learners a structured framework to explore the key components that keep hospitality running smoothly.

You’ll also explore vital areas such as recruitment and staff development, service quality, and customer satisfaction—cornerstones of effective hospitality management. With focused lessons on marketing, accounting, and the growing influence of digital technology in e-hospitality, this course delivers insightful content to support your development in the field.

Course Curriculum:

  • Module 1: Introduction to Hospitality Management

  • Module 2: An Overview of Hotel Industry

  • Module 3: The Process of Selection and Recruitment in the Hospitality Industry

  • Module 4: The Process of Development and Training in the Hospitality Industry

  • Module 5: Management of Front Office Operations

  • Module 6: Management of Housekeeping, Engineering and Security Operations

  • Module 7: Management of Food and Beverage Operations

  • Module 8: Management of Service Quality in the Hospitality Industry

  • Module 9: Marketing in Travel and Tourism Business

  • Module 10: Accounting in the Hospitality Industry

  • Module 11: Customer Satisfaction

  • Module 12: E-Hospitality and Technology

Course Assessment

You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.

Accredited Certificate

After successfully completing this Hospitality Management Level 2 - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express.

CPD

10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS)

Who is this course for?

The Hospitality Management Level 2 - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.

Requirements

There are no formal entry requirements for the course, with enrollment open to anyone!

Career path

Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Hospitality Management Level 2 - CPD Accredited training.

About The Provider

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