Booking options
£23
£23
On-Demand course
1 hour
All levels
The Hospitality Management Level 2 CPD Accredited Course offers a solid foundation for anyone seeking to enhance their knowledge of the hospitality industry. This course covers key aspects of hotel and restaurant management, customer service excellence, and effective team leadership. Designed to equip you with the essential tools and techniques required in the dynamic hospitality sector, this programme allows you to develop a deep understanding of operations, from managing resources to ensuring a high standard of guest satisfaction.
Throughout the course, you will explore core areas including operational efficiency, staff coordination, and the nuances of maintaining high service standards. The material is carefully designed to provide you with a structured approach to hospitality management, supported by in-depth insights that align with industry demands. Whether you are aiming to pursue a career in hotel management, event planning, or customer service, this course provides the knowledge needed to thrive in the competitive world of hospitality. With CPD accreditation, you can be confident that the course content meets the highest professional standards.
Course Curriculum:
Module 1: Introduction to Hospitality Management
Module 2: An Overview of Hotel Industry
Module 3: The Process of Selection and Recruitment in the Hospitality Industry
Module 4: The Process of Development and Training in the Hospitality Industry
Module 5: Management of Front Office Operations
Module 6: Management of Housekeeping, Engineering and Security Operations
Module 7: Management of Food and Beverage Operations
Module 8: Management of Service Quality in the Hospitality Industry
Module 9: Marketing in Travel and Tourism Business
Module 10: Accounting in the Hospitality Industry
Module 11: Customer Satisfaction
Module 12: E-Hospitality and Technology
Course Assessment
You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.
Accredited Certificate
After successfully completing this Hospitality Management Level 2 - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express.
10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS)
The Hospitality Management Level 2 - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.
There are no formal entry requirements for the course, with enrollment open to anyone!
Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Hospitality Management Level 2 - CPD Accredited training.
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