Booking options
£12
£12
On-Demand course
1 hour
All levels
Money makes the world go round—but only if it actually comes in. If you’re tired of chasing unpaid invoices, the Credit Control Techniques Course offers a sharp, strategic look at how to improve collection rates and keep your books balanced without sounding like a broken record. Designed with clarity in mind, this course covers the key techniques that work behind the scenes of successful credit management. From understanding customer behaviours to setting clear payment terms, every module has been crafted to help businesses stay cash-flow positive without the usual drama.
Whether you’re managing accounts for a growing company or just want to stop sending “gentle reminders” every Friday, this course offers tools to make your credit control process smoother, smarter, and—dare we say it—less annoying. It’s ideal for credit controllers, small business owners, and finance professionals who want to get paid without the awkward follow-ups. Learn how to stay one step ahead, reduce late payments, and maintain strong customer relationships with confidence (and fewer headaches).
Key Features
CPD Accredited
FREE PDF + Hardcopy certificate
Fully online, interactive course
Self-paced learning and laptop, tablet and smartphone-friendly
24/7 Learning Assistance
Discounts on bulk purchases
Course Curriculum
Module 01: Introduction To Credit Control
Module 02: Credit Management
Module 03: Risk Assessment and Credit Scoring
Module 04: Debt Management
Module 05: Customer Communication
Module 06: Credit Control Compliance
Module 07: Financial Analysis And Reporting
Module 08: Credit Control Tools And Technologies
Learning Outcomes:
Understand the fundamentals of credit control.
Master the principles of effective credit management.
Conduct risk assessment and credit scoring.
Implement debt management strategies.
Enhance customer communication skills.
Utilize credit control tools and technologies.
Accreditation
This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
10 CPD hours / points Accredited by CPD Quality Standards
Financial professionals (credit controllers, accountants).
Business owners and entrepreneurs.
Sales and marketing professionals.
Small business operators.
Managers responsible for credit decisions.
Administrative and finance staff.
Individuals seeking personal financial management skills.
Anyone interested in credit control.
Credit Controller
Credit Analyst
Financial Analyst
Accountant
Business Owner
Finance Manager
Digital certificate
Digital certificate - Included
Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.
Hard copy certificate
Hard copy certificate - Included
Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
About Us