Booking options
£23
£23
On-Demand course
1 hour
All levels
Master the essentials of effective administrative management with this CPD accredited course, designed to enhance your professional capabilities in office administration. Through a focused curriculum, you will explore the core functions that keep an office running smoothly—from mastering business etiquette and communication skills to managing travel arrangements and organising meetings. This course offers a clear pathway to understanding how to represent your organisation with confidence and maintain efficient record-keeping and filing systems.
Whether you aim to improve your time management or sharpen your business writing and customer service skills, this course provides valuable insights relevant to today’s administrative demands. Delivered entirely online, it suits busy professionals looking to strengthen their administrative expertise while maintaining flexibility. With modules covering everything from invoicing to effective planning and scheduling, you will develop a well-rounded skill set tailored to support any business environment.
Additionally, you get:
Free exam
Free assessment
Free certificate
Free Tutor support
Hurry up and enrol, before the offer expires!
Course Curriculum:
Module 01: Introduction to Office Administration
Module 02: Skills of an Effective Administrator
Module 03: Business Etiquette
Module 04: Business Telephone Skills
Module 05: Representing Your Boss and Company
Module 06: Mail Services and Shipping
Module 07: Travel Arrangements
Module 08: Organising Meeting and Conferences
Module 09: Time Management
Module 10: Record Keeping and Filing Systems
Module 11: Business Writing Skills
Module 12: Organisational Skills
Module 13: Communication Skills
Module 14: Customer Service
Module 15: Effective Planning and Scheduling
Module 16: Invoicing/Petty Cash
Course Assessment
You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.
Accredited Certificate
After successfully completing this Administrative Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express.
10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS)
The Administrative Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.
There are no formal entry requirements for the course, with enrollment open to anyone!
Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Administrative Management - CPD Accredited training.
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