Description

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Hotel Front Desk Management has been specially designed to help learners gain a good command of Hotel Front Desk Management , providing them with a solid foundation of knowledge to become a qualified professional.

Through this Hotel Front Desk Management , you will gain both practical and theoretical understanding of Hotel Front Desk Management that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.

Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.

Learning Benefits:

Get a deep understanding of the Hotel Front Desk Management just in hours not years

Familiar yourself with the recent development and updates of the relevant industry

Know how to use your theoretical and practical knowledge to adapt in any working environment

Get help from our expert tutors anytime you need

Access to course contents that are designed and prepared by industry professionals

Study at your convenient time and from wherever you want

Requirements

No formal qualifications required, anyone from any academic background can take this course.

Access to any internet-enabled smart device.

Why should I take this course?

1+ hours of on-demand video lectures and downloadable resources.

Affordable premium-quality E-learning content, you can learn at your own pace.

You will receive a completion certificate upon completing the course.

Internationally recognized Accredited Qualification will boost up your resume.

You will learn the researched and proven approach adopted by successful salespeople to transform their careers.

You will be able to incorporate various practical sales techniques successfully and understand your customers better.

Course Curriculum

Introduction to Front Office Management
▶	Review of Front Office Operations	🕐 00:08:00
Fundamentals of Front Office Management
▶	Fundamentals of Front Office Management	🕐 00:23:00
▶	Daily Checklist	🕐 00:16:00
▶	Leadership Checklist	🕐 00:10:00
Arrival Experience
▶	Arrival Experience	🕐 00:13:00
Guest Experience Management
▶	How to respond to an unhappy guest emails/surveys	🕐 00:03:00
▶	Understand the real reason your guests complain	🕐 00:02:00
▶	Service Recovery	🕐 00:03:00

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Hotel Front Desk Management

By Skill Up

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