Operational Risk & Business Continuity: 1 Day Training in London

Description

Course Overview

This intensive 1-day workshop equips you with the advanced tools and frameworks required to identify operational risks, evaluate potential disruptions, and build a strong business continuity plan for your organization.

You will explore risk assessment techniques, scenario-based planning, BCP frameworks, and communication protocols essential during crisis events. The course also includes hands-on crisis simulation, giving you practical experience in responding to disruptions and coordinating recovery activities.

Through real-world case insights, structured templates, and expert-led discussions, you will learn how to design continuity strategies that ensure uninterrupted operations, minimize financial impact, and safeguard organizational resilience.

Learning Objectives

By the end of this course, you will be able to:

Target Audience

Learning Objectives

By the end of this course, you will be able to:

Target Audience

Why Choose This Course?

This course blends strategic and hands-on learning to deliver the practical skills required to manage operational risks and build resilient continuity plans. The trainer brings deep expertise in risk management, continuity frameworks, process control, and crisis coordination across diverse industries.

You gain real-world templates, structured methodologies, and crisis simulation experience to apply immediately within your organization. The workshop provides a balance of theory and actionable tools, ensuring you leave with confidence to design, evaluate, and implement strong continuity programs.

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Want to train your entire team?
This workshop can be delivered as an in-house session tailored to your organization’s industry, risk exposure, and operational needs. The training can include customized case studies, company-specific process mapping, and team-based simulations. We adjust modules and exercises to align with your internal frameworks and continuity goals.

Contact us today to schedule a customized in-house session: corporate@mangates.com

Agenda

Module 1 — Understanding Operational Risk Landscape

• Types of operational risks across industries

• Impact analysis on operations, finance & reputation
• Risk triggers, interconnected risks & systemic failures
• Activity: Icebreaker

Module 2 — Risk Assessment & Prioritization

• Advanced methods: RCSA, risk scoring, heat maps
• Identifying critical processes & vulnerabilities
• Quantifying likelihood, severity, and control gaps

• Activity: Case Study

Module 3 — Business Continuity Planning Frameworks

• Core components: BIA, BCP, BCMS, recovery design
• Establishing continuity objectives & thresholds

• Standards & guidelines for continuity planning

• Activity: Simulation

Module 4 — Scenario Planning & Crisis Impact Modelling

• Designing realistic risk scenarios for disruptions
• Evaluating operational, customer, and financial impact
• Stress testing processes with scenario outcomes

• Activity: Group Exercise

Module 5 — Communication & Crisis Response Management

• Building internal/external crisis communication plans

• Roles & responsibilities during incident response

• Maintaining stakeholder confidence and transparency

• Activity: Role Play

Module 6 — Recovery, Restoration & Continuity Activation

• Defining recovery tiers and process dependencies
• Activating emergency operations & alternate workflows

• Testing recovery drills and measuring effectiveness

• Activity: Action Plan Review

Module 7 — Documentation, Reporting & Governance

• Creating BCP documentation aligned to audit standards

• Reporting structures for risk & continuity metrics
• Governance practices for ongoing risk monitoring
• Activity: Documentation Exercise