Booking options
£18
£18
On-Demand course
3 hours 35 minutes
All levels
One of the hidden truths about the success of a business is the excellent and cooperative environment maintained by the employee. Excellent communication and friendly atmosphere can increase the rate of progress. It not only enhances the achievement ratios but also creates more opportunities for work and creativity.
The aim of the Administrative Assistant Training Course is to help you understand the sense of professionalism and duty to your colleagues and institutions. Throughout the course, you will be able to know the different types of communication skills such as verbal, non-verbal or written skill, the importance of good communication skills including listening, questioning, and being more assertive. Finally, the course will teach you how to deal with stress and how to say no politely when necessary.
Understand the importance of professional presence on the job.
How to self-manage to become more effective and efficient.
Improved communications skills, including listening, questioning, and being more assertive.
Increased effectiveness in recognizing and managing conflict, and dealing with difficult people.
At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.
After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.
Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
Administrative Assistant Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
Our Administrative Assistant Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
Course Overview | 00:05:00 | ||
Personal Best, Professional Best | 00:15:00 | ||
Understanding Assertiveness | 00:15:00 | ||
Improving Your Assertiveness Skills | 00:15:00 | ||
Communication Skills | 00:05:00 | ||
Asking and Listening | 00:15:00 | ||
Non-Verbal Messages | 00:15:00 | ||
Getting Ahead | 00:15:00 | ||
Self-Management | 00:15:00 | ||
Setting Goals | 00:15:00 | ||
Working with Difficult People | 00:15:00 | ||
Learning to Say No | 00:15:00 | ||
Dealing with Stress | 00:15:00 | ||
Mock Exam | |||
Mock Exam- Administrative Assistant Training Course | 00:20:00 | ||
Final Exam | |||
Final Exam- Administrative Assistant Training Course | 00:20:00 | ||
Certificate and Transcript | |||
Order Your Certificates and Transcripts | 00:00:00 |