Booking options
£25
£25
On-Demand course
3 weeks
All levels
Our best-selling Admin Support Assistant Course will coach you in all the skills and techniques needed to keep all the essential processes in office administration running smoothly. With this training, you can make yourself an extremely valued employee and enable your career progression in an organisation. You will fully understand all the essential abilities needed to assist clerical practices during everyday operations.
When you take this tutorial, you will be presented with business procedures that will enable you to represent your company and department with the correct etiquette and expert behaviour. You will be trained in many abilities such as organising meetings, keeping records, and managing petty cash. Each of the 16 available modules will cover a differing discipline in administration and ensure that you are completely proficient in its use.
The Admin Support Assistant Course is an excellent way to collectively train in the abilities needed for outstanding customer service in office administration. All the contents have been written with the help of industry expert and include user-friendly and interactive study tools. By enrolling, you will rapidly gain an advantage to excel in your role and impress your superiors.
Earn a digital Certificate upon successful completion.
Accessible, informative modules taught by expert instructors
Study in your own time, at your own pace, through your computer tablet or mobile device
Benefit from instant feedback through mock exams and multiple-choice assessments
Get 24/7 help or advice from our email and live chat teams
Full tutor support on weekdays
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of
Video lessons
Online study materials
Mock exams
Multiple-choice assessment
Endorsed Certificate of Achievement from the Quality Licence Scheme
Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage.
CPD Certificate of Achievement from Janets
Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.
This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement.
To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.
This course is primarily designed specifically for those office-based employees who contribute to the essential administration in an organisation.
The training delivered by the Admin Support Assistant Course will be of benefit to many office-based roles, but will significantly assist the following careers and roles:
Personal Assistants
Office Secretaries
Senior and Junior Administrators
Clerical Assistants
Human Resource Workers
Module 1: Introduction to Admin Support Assistant | |||
Introduction to Admin Support Assistant | 00:18:00 | ||
Module 2: Business Telephone Skills | |||
Business Telephone Skills | 00:20:00 | ||
Module 3: Representing Your Boss and Company | |||
Representing Your Boss and Company | 00:35:00 | ||
Module 4: Business Etiquette | |||
Business Etiquette | 00:20:00 | ||
Module 5: Mail Services and Shipping | |||
Mail Services and Shipping | 00:26:00 | ||
Module 6: Travel Arrangements | |||
Travel Arrangements | 00:25:00 | ||
Module 7: Organising Meeting and Conferences | |||
Organising Meeting and Conferences | 00:26:00 | ||
Module 8: Diary Management and Note taking | |||
Diary Management and Note Taking | 00:22:00 | ||
Module 9: Time Management | |||
Time Management | 00:36:00 | ||
Module 10: Record Keeping and Filing Systems | |||
Record Keeping and Filing Systems | 00:29:00 | ||
Module 11: Business Writing Skills | |||
Business Writing Skills | 00:41:00 | ||
Module 12:Organisational Skills | |||
Organisational Skills | 00:26:00 | ||
Module 13: Communication Skills | |||
Communication Skills | 00:26:00 | ||
Module 14: Customer Service | |||
Customer Service | 00:17:00 | ||
Module 15: Effective Planning and Scheduling | |||
Effective Planning and Scheduling | 00:47:00 | ||
Module 16: Invoicing/Petty Cash | |||
InvoicingPetty Cash | 00:28:00 | ||
Mock Exam | |||
Mock Exam - Admin Support Assistant | 00:20:00 | ||
Final Exam | |||
Final Exam - Admin Support Assistant | 00:20:00 | ||
Assignment | |||
Assignment - Admin Support Assistant | 2 weeks, 1 day | ||
Order Your Certificate | |||
Order your Certificate QLS | 00:00:00 |
Are there any prerequisites for taking the course?
There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.
Can I access the course at any time, or is there a set schedule?
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
How long will I have access to the course?
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Is there a certificate of completion provided after completing the course?
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
Can I switch courses or get a refund if I'm not satisfied with the course?
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
How do I track my progress in the course?
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
What if I have technical issues or difficulties with the course?
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.