In this segment we're beginning to explore our own internal experience as we interact with some of the more challenging folks in our working world - our customers, clients and service users. With a particular focus on when things get tricky and how we might best support our CEO to remain calm and in control when there are ‘chimps’ on the loose, this is 30 mins you're not going to want to miss!
webinar Content
2 sections•5 lessons
Segment 7 Workshop Content2 lessons
1Customers, Clients and Service Users - Part 1
2Customers, Clients and Service Users - Part 2
Additional Resources3 lessons
1A Deeper Dive - Handling Tricky Customers and Clients
2A Few Words on Starting a Personal Development Journey
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