1304 Courses

Emotional Intelligence Training

Emotional intelligence (EI) is the ability to manage oneself and one’s relationships with others in a mature and constructive manner. Research indicates that EI is closely related to workplace success at all levels of the organisation. In this course we look at six key aspects of EI in order to help develop your skills and abilities in managing yourself and your relationships in the workplace.

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: Focus on others to project a UB4ME, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); and Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. Register for this class and you will be sent ONLINE login instructions prior to the class date.

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

You feel that everything isn't right at work? It is safe to say that you are disappointed by your employment? Is your workplace conflictual? Is it hard to work with your partners? Do you feel like skipping your job today? If your answer is yes, the arrangement is straightforward: take a shot at your emotional intelligence, and everything will change. Enrol now! Description: The ability to recognize and manage emotion is known as emotional intelligence. Individuals who have the potential to comprehend emotional intelligence can easily avoid miscommunication, reach consent, manage stress, and address conflicts efficiently. This Emotional Intelligence (EI) course concentrates on the five core capabilities of emotional intelligence: mindfulness, self-direction, inspiration, sympathy and relational skills. Members will figure out how to create and execute these to upgrade their connections in work and life by expanding their comprehension of social and passionate practices, and figuring out how to adjust and deal with their responses to particular circumstances. Different models of emotional intelligence will be covered. Who is the course for? Managers. Parents. Business professionals. People who want to develop their emotional intelligence competencies to enhance as well as manage their relationships at work and in life. Any individual who works with others. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The emotional in elegance course is for anyone to wants to enhance their productivity at work and even in their social life. Emotional Intelligence Basics Definition Of Emotional Intelligence 00:30:00 The Emotional Mind 00:30:00 The Methods Of Increase Your Emotional Intelligence (EI) & IQ 00:15:00 How To Increase Self-Awareness 00:30:00 10 Exercises to Strengthen Your Team's EI 00:30:00 Conclusion 00:15:00 Emotional Intelligence History of Emotional Intelligence 00:15:00 Emotional Intelligence Defined 00:15:00 EI Blueprint 00:15:00 Optimism 00:30:00 Validating Emotions in Others 00:15:00 Understanding Emotions 00:30:00 Setting Your Personal Vision 00:15:00 Mock Exam Mock Exam-Emotional Intelligence Basics 00:20:00 Final Exam Final Exam-Emotional Intelligence Basics 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

A personalised resilience profile and 60 minute coaching and exploration session for those who want to develop their capacity to adapt positively in an ever changing world.

High Performing Teams. Moccasin Approach, Moccasin Manager,

Understand what Emotional Intelligence is and how it impacts you and others around you. Course overview Duration: 1 day (6.5 hours) Emotional intelligence (EI) is increasingly being regarded as a major key to personal success. IQ measures our ability to problem solve and is pretty difficult if not impossible to change. Our emotional intelligence is our ability to problem solve about emotions and like any other skill can be developed and honed. Some of the most successful people in life today are those who are regarded as having a high level of emotional intelligence whatever their level of IQ. Being able to manage themselves and others successfully is often a crucial factor in their success. With a growing emphasis on ‘soft skills’, leaders and managers need to be able to sensitively handle other people, both within and outside the organisation. Emotions are important in work life. They drive motivation and commitment; they are an inherent part of what we do whatever our job role. Effective individuals are proficient at recognising, using, understanding, and managing emotions in themselves and others. This one day course will help participants improve their understanding and skill in these areas. Objectives  By the end of the course you will be able to: Identify the aspects of your role where emotions are important Recognise the four key elements of Emotional Intelligence Use a range of skills to build and maintain key relationships Develop an emotionally intelligent ‘culture’ in your part of the organisation Create a personal action plan to continue to enhance and monitor your Emotional Intelligence Content Emotional Intelligence (EI) What is Emotional Intelligence? Where does it sit in the “whole person model” IQ, Personality Traits, Skills and Knowledge and EI Dispelling the myths and legends about EI The RUUM Model of EI Recognising emotions in self and others Using emotions Understanding emotions Managing emotions Developing Skills in each of the 4 areas of EI Short and long-term strategies to develop EI Developing compensating strategies where needed Practical application of EI Leveraging EI strengths Practice using RUUM Model Case studies and scenarios Video analysis Examples in the public eye we can all relate to Incorporating EI into your day to day role Practical steps Peer coaching Action planning Optional Follow-up After completing this course, you have an opportunity to complete a psychometric to understand more about emotional motional drivers and derailers. If you would like to do this, you will be invited to complete a psychometric questionnaire called Lumina Emotion.It can be done online and takes between 30-60 minutes. The results are compiled into a report which one of our trained and accredited coaches will go through with the participant individually to work up an action plan to leverage their EI strengths and develop strength where needed.This can be very powerful in building EI into your people and your organisation.

Description Empath Awareness Diploma  Empaths are those who have the magical gift to put themselves in the shoes of others and feel their emotions deeply as if they are their own. This is due to the powerful and heightened sensitivity that empaths have. Such qualities can be both a blessing and a curse simultaneously. But with the correct technique and knowledge, empathy can become a superpower. By uniting knowledge, practical techniques, and study, empaths can acquire the skill of transforming their quality of sensitivity into success, power, and strength. With the correct approaches and methods, one can master how to use their excellent emotional connections and perceptions to improve the lives of themselves and other people. This Empath Awareness Diploma course will provide tremendous knowledge about the approaches that can bring success to those who possess extraordinary empathetic qualities. The Empath Awareness Diploma course starts by pondering what makes an individual an empath, the indicators of someone being an empath, the different types, and the attributes of empaths, including their gifts, abilities, and skills. The Empath Awareness Diploma course will also discuss the troubles the empaths encounter in their lives and the methods to transform them into strength. The Empath Awareness Diploma course includes techniques for navigating life as a person who experiences empathy keenly. These techniques involve the utilization of one's gifts and the setting of boundaries when necessary. The enrollees will learn the reasons behind the tendency of empaths to end up in relationships or friendships with narcissists and the methods to move away from them. The course delves deeper into the issues faced by empaths in conflict resolution and how to feel strong and safe when faced with such cases. The Empath Awareness Diploma course also teaches learners how to clear, shield, and detect themselves against negative energies and nurture one's physical and emotional health. It also explores emotional intelligence (EI) and intuitiveness and how to reinforce these skills. Finally, the course teaches the techniques to find success as empaths by using their abilities for the well-being of society and understanding the true objective of empaths. This Diploma course in Empath Awareness can be helpful for those who are highly sensitive and are trying to recover from their internalized wounds. This course teaches one to protect and look after oneself. The learners will master the skills of maintaining boundaries, tweaking their sensitivities, grounding themselves when necessary, alchemizing their emotions, and harmonizing their hearts to natural healing and balance. Through these techniques, empaths will align with their life's purpose and manifest their full potential in society. What you will learn   1: What is empathy  2: How does one become an empath  3: Health and emotions  4: Addiction  5: Love and sex  6: Protecting yourself  7: Parenting  8: Work and empaths  9: Extraordinary perceptions and intuition  10: The gift of being an empath  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face. But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated! This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety. This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment. If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it?  LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice. NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location. WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online. Suitability - Who should attend? Who Should Attend and Why? Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can attain Clean Communication? There’s your answer. Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And 'Values', that’s a whole other story. Workshop Content Using the 'Moccasin Approach'® to clean our personal and organisational communication LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above? Accountability and Responsibility raises its head in Communication. It has to. Bias, unconscious bias and its impacts on our communication. The conundrum of communicating with others and their styles (The TRAP). How would my perfect Manager/Leader communicate with me? Nonverbal communication (body language), rapport, Clean Communication. Negative communication can go viral (Self-Fulfilling Prophecy). Reflections, findings and goals (individual and team). Meeting our workshop objectives by listing five areas for development. Workshop delivery and venue This workshop is usually one day in duration, and it focuses solely on how we communicate with each other. It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation. When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face. Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station. We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.