Professional Customer Service Skills Training Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care. Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate. Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional. Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:07:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00
Emergency First Aid at Work covering the full HSE syllabus Suitable for people with English as a Second Language and equivalent to 6 hours CPD This course is designed to give you the theoretical knowledge (and a lot more) needed to accompany the Emergency First Aid at Work 6 hour First Aid course. This is a convenient and easy way for businesses requiring an Appointed Person qualification to become First Aid compliant. This course is also an excellent annual refresher for the fully regulated FAW and EFAW courses to ensure you remain HSE compliant. This course is an excellent First Aid Training package for those with English as a Second Language to prepare themselves to pass a practical first aid course. The content also serves as an ideal annual refresher covering the full HSE syllabus plus head injuries, heart attack, asthma and much more. This course fulfils all the criteria for Appointed Person First Aid training, however a practical course is required in order to comply with the HSE requirements to be a First Aider. The course consists of illustrated step by step directions, flow charts, diagrams, videos and short test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and on completion you will be able to print your Certificate. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course Contents: Action in an emergency Keep yourself safe Priorities of Treatment Preparing for an emergency Helpful information What to put in your First Aid kit Information to give the Emergency Services Role of the First Aider The Primary Survey – How to help in an Emergency Danger Response Airway Breathing Unresponsive and Breathing Recovery Position How to put someone into the Recovery position How to put a baby into the recovery position Secondary Survey Heart Attack and Angina Unconscious and not breathing Resuscitation Resuscitation – Child Resuscitating a Baby Hygiene during CPR Compression only Resuscitation Breathing Problems Choking How to help a Choking adult How to help a choking child How to help a choking baby Asthma What causes asthma How to help in an asthma attack Management of Asthma in a child care setting Panic Attacks and hyperventilation Anaphylactic Shock Wounds and bleeding How to treat a bleeding wound Dressings Embedded objects How much blood can you afford to lose? Shock Treatment of Shock Symptoms of Shock Knocked out teeth Internal Bleeding Amputated parts Eye injuries Nose bleeds Objects in nose Objects in ears Types of Wounds Fainting Burns Poisoning Breaks, Sprains and Dislocations How do you know if they have broken a bone? Treatment for soft tissue injuries or possible closed fractures Types of Fractures When to call an ambulance Dislocation Bandaging Slings Head Injuries Spinal Injuries Spinal Injury Basics Log rolling someone into recovery position Major Crush injury – 15 minute rule Fitting / Seizures / Convulsions Medical conditions Useful advice Accident forms Final Lesson, Quiz and Certificate
Did you know that improper handling of power-cutting tools results in thousands of accidents each year? Our groundbreaking course, "Safety and Legislations Regarding Power Cutting Tools," arms you with the knowledge and skills to defy these statistics. From mastering the art of safe storage to preventing Hand-Arm Vibration Syndrome, join us on a journey that ensures your safety and unlocks limitless opportunities in this industry. It's time to reshape the narrative and be the master of your craft. Learning Outcomes: After successfully completing the Power Tools course, you should be able to: Gain a comprehensive understanding of the safety regulations surrounding power-cutting tools. Master the correct usage and maintenance of power drills, electric saws, sanders, hammers, and more. Develop the skills to prevent Hand-Arm Vibration Syndrome and ensure safe storage of power-cutting tools. Acquire knowledge of the different types of power-cutting tools and their specific applications. Identify potential hazards and implement effective risk management strategies. Enhance your ability to work confidently and safely in a power tool environment. Improve your knowledge of legislation pertaining to power tools in the UK. Establish yourself as a safety-conscious professional in the power tool industry. Power tools are revolutionising industries and enabling incredible feats of construction and craftsmanship. However, harnessing the potential of these tools comes with great responsibility. Our course, "Safety and Legislations Regarding Power Cutting Tools," equips you with the essential knowledge to navigate this dynamic landscape. Through an in-depth exploration of safety regulations and legislation, you'll learn how to mitigate risks, protect yourself and others, and establish a secure working environment. Discover the intricacies of power drills, electric saws, sanders, hammers, and more, as you delve into each module designed to enhance your understanding of power tool safety. From understanding the different types of tools to mastering their usage, our course empowers you to confidently handle any power tool scenario. You'll also gain a comprehensive understanding of legislation specific to power tools in the UK. From risk assessment to safe storage practices, our course covers every aspect to ensure you comply with industry standards. Take the first step towards a safer and more rewarding career in the power tool industry with our comprehensive course on safety and legislation. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Power Tools course is ideal for: Professionals in the construction industry seeking to enhance their safety knowledge. DIY enthusiasts looking to improve their understanding of power tool safety. Individuals interested in pursuing a career in the power tool industry. Safety officers and managers responsible for maintaining a secure work environment. Career path Our power tool course will prepare you for a range of careers, including: Power Tool Operator: £20,000 - £30,000 per year Construction Site Supervisor: £25,000 - £40,000 per year Health and Safety Officer: £30,000 - £50000 per year Construction Project Manager: £40,000 - £70000 per year Health and Safety Manager: £50,000 - £80,000 per year Power Tool Safety Consultant: £60,000 - £100,000 per year
Fire Extinguisher Training is a vital course that imparts essential skills to protect lives and property from fire outbreaks. In this course, you'll learn how to identify the different types of fires and the proper use of extinguishers, including their selection and maintenance. You'll also gain an understanding of the legal and safety requirements for the use of fire extinguishers. By the end of this course, you'll be equipped with the necessary knowledge and skills to prevent and manage fire outbreaks. Learning Outcomes: Understand the different classes of fire and the appropriate fire extinguisher to use Gain practical experience in using fire extinguishers to control small fires Know the legal requirements for the placement, use, and maintenance of fire extinguishers Understand how to perform a risk assessment and evaluate fire hazards in a building Gain knowledge of the different standards for fire prevention and protection Know the pre and post-engagement actions required for using a fire extinguisher Develop a safety-first mindset towards fire prevention and management According to the UK government, there were over 150,000 fire incidents in the UK in 2020 alone. Fire safety is a crucial aspect of workplace and home safety, and it is everyone's responsibility to prevent and manage fire outbreaks. By learning about fire extinguisher training, individuals can play an active role in preventing and controlling fires, thereby saving lives and protecting property. Module 01: Understanding Fire In this module, you'll learn about the science of fire, its components, and the different classes of fire. You'll also learn about the common causes of fire and the different types of fire extinguishers. Module 02: Basics of Fire Extinguishers This module covers the different types of fire extinguishers, their components, and how to use them effectively. Module 03: Using Fire Extinguishers Safely This module covers the safety requirements for the use of fire extinguishers, including the proper handling, positioning, and maintenance. Module 04: Pre and Post Engagement Action This module covers the actions required before and after using a fire extinguisher, including the assessment of fire hazards and evaluation of risks. Module 05: Laws Regarding Fire Extinguisher This module covers the legal requirements for the placement, use, and maintenance of fire extinguishers. Module 06: Standards on Fire Protection and Prevention This module covers the different standards and codes for fire prevention and protection, including the role of fire safety equipment and systems. Module 07: Risk Assessment of Fire Extinguisher This module covers the different types of risk assessments and the evaluation of fire hazards in a building. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Employees working in any industry Business owners Individuals interested in fire safety Anyone who wants to learn how to use a fire extinguisher Career path Fire Safety Officer - £26,000 to £35,000 Health and Safety Manager - £30,000 to £45,000 Fire Safety Engineer - £30,000 to £50,000 Risk Assessor - £20,000 to £40,000
As the sun sets on the lives of our loved ones, it is our responsibility to embrace compassion, empathy, and knowledge. Imagine a world where we can provide the utmost care and support to our parents and cherished family members during their final journey. Our transformative course, End of Life Care, equips you with the skills and understanding needed to navigate this delicate phase with grace and dignity. Enrol in the End of Life Care course and become a beacon of comfort and solace for your loved ones. Together, let us create a world where compassion reigns and where our dear ones can find peace, knowing they are surrounded by love in their final chapter. Learning Outcome After completing this course, learners will be able to - Develop a comprehensive understanding of end-of-life care principles and practices. Acquire knowledge of the availability of services and advance care planning. Understand the goals of care and the management of physical and neurological illnesses. Gain skills in effective communication and providing holistic assessment and support. Learn about legal aspects and further support, training, and development. The End of Life Care course takes you on a transformative journey through its modules, equipping you with the knowledge and skills needed to provide compassionate care during this delicate phase of life. Module 01, Introduction to End of Life Care, emphasises the importance of approaching this time with love and understanding. Module 02 explores the availability of services, ensuring comprehensive care. Advance care planning is covered in Module 03, empowering you to honour and respect the wishes of your loved ones. The End of Life Care course deepens your knowledge with modules dedicated to addressing physical and neurological illnesses. Modules 05 and 06 focus on managing physical and neurological conditions, respectively. Modules 07 to 10 cover aspects such as quality care, effective communication, holistic assessment, and spiritual and psychosocial support. The End of Life Care course concludes with Module 11, guiding you on providing care after death, and Module 12, offering further support, training, and development opportunities in End of Life Care. Enrol the End of Life Care course to gain the knowledge, skills, and compassion needed to provide exceptional care during this profound stage of life. Take this opportunity to make a meaningful difference in their lives and create a legacy of compassionate care in the field of End of Life Care. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Caregivers and family members provide end-of-life support to loved ones. Healthcare professionals seeking to enhance their knowledge and skills. Individuals interested in making a positive impact on the lives of those nearing the end of life. Requirements Without any formal requirements, you can delightfully enrol in thiscourse. Career path Palliative Care Nurse: £25,000 - £40,000 per year Hospice Manager: £30,000 - £50,000 per year Bereavement Counselor: £25,000 - £40,000 per year End of Life Care Coordinator: £25,000 - £40,000 per year Palliative Care Physician: £60,000 - £100,000 per year
Understanding the Safe Handling of Medication in Health & Social Care Online Training The purpose of this Understanding the Safe Handling of Medication in Health & Social Care course is to provide everyone who is involved in the care sector with the essential knowledge required to provide the best professional approach to the managing and safe handling of medicines. The Understanding the Safe Handling of Medication in Health & Social Care qualification covers the different medications and their applications. You will also learn how to safely store and dispose of medicines, how to administer medicines safely, and how to ensure that record-keeping and audits are completed properly. Learning Outcomes After completing this Understanding the Safe Handling of Medication in Health & Social Care course, the learner will be able to: Gain a general understanding of different types of medication and their use. Gain in-depth knowledge of the procedures for obtaining, storing, administering and disposing of medication. Understand the legislation and the audit process related to medication and issues of responsibility and accountability. Understand the record-keeping process for medication. Courses: Course 01: Understanding the Safe Handling of Medication in Health & Social Care Course 02: Social Worker: Social Work Diploma Course 03: Level 3 Award in Health and Social Care Understanding the Safe Handling of Medication in Health & Social Care Course Curriculum of Understanding the Safe Handling of Medication in Health & Social Care Module 1: Understand Medication and Prescriptions Module 2: Supply, Storage and Disposal of Medication Module 3: Understand the Requirements for the Safe Administration of Medication Module 4: Record Keeping and Audit Processes for Medication Assessment Method of Understanding the Safe Handling of Medication in Health & Social Care After completing each module of the Understanding the Safe Handling of Medication in Health & Social Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Understanding the Safe Handling of Medication in Health & Social Care After completing the MCQ/Assignment assessment for this Understanding the Safe Handling of Medication in Health & Social Care course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Understanding the Safe Handling of Medication in Health & Social Care This qualification is ideal for students who want to improve their knowledge of the safe handling of medicines. Requirements Understanding the Safe Handling of Medication in Health & Social Care There are no specific requirements for this Understanding the Safe Handling of Medication in Health & Social Care course because it does not require any advanced knowledge or skills. Career path Understanding the Safe Handling of Medication in Health & Social Care Understanding the Safe Handling of Medication in Health & Social Care course is designed for anyone who wants to start a career in care and wishes to handle medication. Certificates Certificate of completion Digital certificate - Included
As AML- Anti Money Laundering compliance is a legal requirement for businesses in the UK, the demand for AML consultants and experts is at its peak and is expected to rise even further. Accordingly, if you want to secure yourself in an in-demand and rewarding career path, then this AML - Anti Money Laundering Training could be the perfect choice for you! Our AML- Anti Money Laundering bundle starts with the basics of AML and gradually progresses towards advanced topics. Therefore, each lesson of this AML is intuitive and easy to understand. Why would you choose the AML - Anti Money Laundering course: Lifetime access to AML - Anti Money Laundering course materials Full tutor support is available from Monday to Friday with the AML - Anti Money Laundering course Learn AML - Anti Money Laundering skills at your own pace from the comfort of your home Gain a complete understanding of AML - Anti Money Laundering course Diploma in Anti-Money Laundering (AML) at QLS Level 5 Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS), a UK-based organisation that sets standards for non-regulated training and learning, has endorsed this course for its high-quality, non-regulated provision and training programmes. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: AML Analyst AML Officer AML Manager Process Trainer AML Training Assistant Requirements To enrol in this AML - Anti Money Laundering course, all you need is a basic understanding of the English Language and an internet connection. Career path The AML - Anti Money Laundering course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to AML - Anti Money Laundering. Anti-Money Laundering Analyst Portfolio Operations Specialist Quality Control Analyst Fraud Monitoring Associate Investigations Specialist Compliance Investigator Financial Reporting Analyst Certificates CDP Accerdited PDF Certificate Digital certificate - Included CDP Accerdited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each QLS Endorsed Hard Copy Certificate Hard copy certificate - £109
Are you looking to enhance your Financial Crime Prevention Officer skills? If yes, then you have come to the right place. Our comprehensive course on Financial Crime Prevention Officer will assist you in producing the best possible outcome by mastering the Financial Crime Prevention Officer skills. The Financial Crime Prevention Officer course is for those who want to be successful. In the Financial Crime Prevention Officer course, you will learn the essential knowledge needed to become well versed in Financial Crime Prevention Officer. Our Financial Crime Prevention Officer course starts with the basics of Financial Crime Prevention Officer and gradually progresses towards advanced topics. Therefore, each lesson of this Financial Crime Prevention Officer course is intuitive and easy to understand. Why would you choose the Financial Crime Prevention Officer course from Compliance Central: Lifetime access to Financial Crime Prevention Officer course materials Full tutor support is available from Monday to Friday with the Financial Crime Prevention Officer course Learn Financial Crime Prevention Officer skills at your own pace from the comfort of your home Gain a complete understanding of Financial Crime Prevention Officer course Accessible, informative Financial Crime Prevention Officer learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Financial Crime Prevention Officer Study Financial Crime Prevention Officer in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Financial Crime Prevention Officer Course Financial Crime Prevention Officer Curriculum Breakdown of the Financial Crime Prevention Officer Course Course Outline: Module 01: Introduction to Financial Investigation Module 02: Characteristics of Financial Crimes Module 03: Categories of Financial Crimes Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Laws against Financial Fraud Module 10: Property Law Module 11: The Mortgage Law CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Financial Crime Prevention Officer course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Financial Crime Prevention Officer. It is also great for professionals who are already working in Financial Crime Prevention Officer and want to get promoted at work. Requirements To enrol in this Financial Crime Prevention Officer course, all you need is a basic understanding of the English Language and an internet connection. Career path Financial Crime Analyst: £30,000 to £50,000 per year Anti-Money Laundering (AML) Investigator: £35,000 to £60,000 per year Fraud Prevention Specialist: £35,000 to £60,000 per year Compliance Officer: £40,000 to £70,000 per year Risk Management Analyst: £35,000 to £60,000 per year Financial Investigator: £40,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Development : Personal Development Online One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Personal Development and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Personal Development course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This Personal Development course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this Personal Development course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! >> Main Course: Personal Development >> Free Courses Course 01: Level 5 Negotiation Skills Course Course 02: Anger Management Course 03: Dealing with Difficult People [ Note: Free PDF certificate as soon as completing the Personal Development course ] Development : Personal Development Detailed Course Curriculum of Personal Development Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method of Development : Personal Development After completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Development : Personal Development After completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Development : Personal Development This Personal Development course is suitable for anyone who is dedicated to their professional development. Requirements Development : Personal Development There are no specific requirements for this Personal Development course because it does not require any advanced knowledge or skills. Career path Development : Personal Development This Level 5 Diploma in Personal Development could be the key to the leadership career of your dreams. Certificates Certificate of completion Digital certificate - Included
Safe Handling of Medication in Health & Social Care Online Training The purpose of this course is to provide everyone who is involved in the care sector with the essential knowledge required to provide the best professional approach to the managing and safe handling of medicines. The Level 2 Certificate in Understanding the Safe Handling of Medication in Health & Social Care qualification covers the different medications and their applications. You will also learn how to safely store and dispose of medicines, how to administer medicines safely, and how to ensure that record-keeping and audits are completed properly. Learning Outcomes After completing Level 2 - Safe Handling of Medication in Health & Social Care course, the learner will be able to: Gain a general understanding of different types of medication and their use. Gain in-depth knowledge of the procedures for obtaining, storing, administering and disposing of medication. Understand the legislation and the audit process related to medication and issues of responsibility and accountability. Understand the record-keeping process for medication. Level 2 - Safe Handling of Medication in Health & Social Care Bundle Courses Course 01: Level 2 - Safe Handling of Medication in Health & Social Care Course 02: Social Worker: Social Work Diploma Course 03: Level 2 Health & Care Course 04: Level 2 Certificate in Understanding Nutrition and Health Course 05: Level 3 Diploma in Healthcare Support Safe Handling of Medication in Health & Social Care Training Course Curriculum of Level 2 - Safe Handling of Medication in Health & Social Care Module 01: Understand Medication and Prescriptions Module 02: Supply, Storage and Disposal of Medication Module 03: Understand the Requirements for the Safe Administration of Medication Module 04: Record Keeping and Audit Processes for Medication --------------------------- Assessment Method of Safe Handling of Medication in Health & Social Care After completing each module of the Safe Handling of Medication in Health & Social Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Safe Handling of Medication in Health & Social Care After completing the MCQ/Assignment assessment for this Safe Handling of Medication in Health & Social Care course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Safe Handling of Medication in Health & Social Care Online Training This qualification is ideal for students who want to improve their knowledge of the safe handling of medicines. Requirements Safe Handling of Medication in Health & Social Care Online Training There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Safe Handling of Medication in Health & Social Care Online Training Level 2 - Safe Handling of Medication in Health & Social Care course is designed for anyone who wants to start a career in care and wishes to handle medication. It can lead to roles such as Care Worker or Pharmacy Assistant. Certificates Certificate of completion Digital certificate - Included