Life Just Got Better This Spring! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Massage and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Massage bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Massage course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in Massage, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Massage Bundle Consists of the following Premium courses: Course 01: Learn the Art of Massage Course 02: Massage Therapist - A successful Business Course 03: Training on Professional Massage or Bodywork Business Course 04: Physiotherapy Assistant Course 05: Pain Management Course 06: Hydrotherapy Course 07: Functional Skills - Fitness Course 08: Biohacking Your Physical and Mental Health Course 09: Aging and Longevity Secrets Course 10: Customer Relationship Management Course 11: Effective Communication Skills Diploma Course 12: Infection Prevention Training Course 13: Personal Hygiene Course 14: Complete Communication Skills Master Class for Life Benefits you'll get from choosing Apex Learning for this Massage Training: Pay once and get lifetime access to 13 CPD courses including this Massage Training Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum: Course 01: Learn the Art of Massage Introduction Part 1 Introduction Part 2 Introductory Stroke Upper Back Pressure Upper Back Pressure (positioned lower back) Trapezius- Seated Open Up Pectorals Scanlines Shoulders Top of Shoulders Seated Face and Scalp And Much More..... Course 02: Massage Therapist - A successful Business Introduction Let's get these steps done first to generate more clients immediately What Business set up is right for you? The pros and cons of each Your new way of treating your clients. What else you need to be doing correctly Course 03: Training on Professional Massage or Bodywork Business Introduction Before Taking Clients Scheduling Appointments Home Studio Clients Achieving an Online Presence Client Retention Free and Affordable Advertising Taking Credit Card Payments And Much More..... Course 04: Physiotherapy Assistant Introduction to Physiotherapy The Standards for Physiotherapists The Physiotherapy Interventions Sports Physiotherapy Neurological Physiotherapy Musculoskeletal Physiotherapy Respiratory Physiotherapy Paediatric Physiotherapy Evidence-Based Physiotherapy (EBP) Building a Career as a Physiotherapist Course 05: Pain Management Introducing Pain Management Pain Theories Types of Pain Physiology and Psychology of Acute Pain Pain as a Long-term Condition Back and Neck Pain Headache Neuropathic Pain and Its Management Cancer Pain Assessment of Pain Relaxation for Pain Management Course 06: Hydrotherapy Introduction to Hydrotherapy Anatomy and Physiology Review Types of Hydrotherapy Effects of Hydrotherapy Common Conditions Treated with Hydrotherapy Hydrotherapy for Shoulder and Lower Limb Hydrotherapy for Animals Course 07: Functional Skills - Fitness Introduction Benefits Of Functional Fitness Functional Fitness Training Areas Conclusion to Functional Fitness Training Course 08: Biohacking Your Physical and Mental Health Module 01: Introduction Module 02: Sleep - So MUCH More Than Just Rest Module 03: Blue Light & Red Light Module 04: Mindfulness & Movement Module 05: What You Put In Your Mouth is KEY! Module 06: Hidden Secret - 'Cryotherapy' Module 07: Importance Of PURE Air Module 08: Final Thoughts & Recommendations Course 09: Aging and Longevity Secrets Introduction To Reverse Aging & Benefit Lifestyle - Diet - Routines Secrets To Younger Looking Skin Powerful Anti-Aging Supplements Course 09: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 11: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 12: Infection Prevention Training Infection Prevention and Control Policy in the UK Principles of Prevention and Control of Infection Immunization Infections Spread by Food and Water Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Infections & Diseases Spread by Person-to-Person Contact Infections Spread by Sexual Contact Infections Spread by Blood and Body Fluids Course 13: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Potential Hygiene Guidelines Personal Hygiene During Coronavirus Pandemic Course 14: Complete Communication Skills Master Class for Life Module 01: Effective Communication Module 02: How to Talk to Anyone Module 03: Power of Storytelling Module 04: Becoming an Influencer Module 05: Importance of Body Language Module 06: Communication Skills for Job Interviews Module 07: Public Speaking CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Learn the Art of Massage) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Learn the Art of Massage) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Description: Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent. Who is the course for? Call center agents or customer service representatives who need to acquire skills for their profession. People who are interested in call center customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Call Center Training course is a useful qualification to possess, and would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre and Customer Service Basics Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Call Centre Skills Training 00:30:00 Final Exam Final Exam- Advanced Call Centre Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
ð Elevate Your Impact: Zooming in on Engaged Audiences Online Course ð Are you tired of delivering presentations that seem to fall on deaf ears? Do you want to captivate your audience and leave a lasting impression every time you speak? Look no further - our 'Zooming in on Engaged Audiences' online course is the key to unlocking your full potential as a dynamic and influential communicator! ð What You'll Gain from this Course: ⨠Masterful Presentation Skills: Learn the art of commanding attention from the moment you start speaking. Discover proven techniques to keep your audience engaged, focused, and eager for more. ⨠Interactive Storytelling: Transform your content into compelling narratives that resonate with your audience. Craft stories that not only inform but also inspire and leave a lasting impact. ⨠Technical Mastery of Zoom: Unleash the full power of Zoom with insider tips and tricks. Navigate the platform seamlessly, create engaging polls, and utilize breakout sessions effectively to keep your audience actively participating. ⨠Adapting to Virtual Environments: Whether you're presenting to a small team or a global audience, learn how to adapt your communication style to create a genuine connection, even through the virtual realm. ⨠Audience Psychology: Understand the psychology behind audience behavior and tailor your presentations to meet their needs. Connect on a deeper level and leave a lasting impression every time. ⨠Confidence Boosting Techniques: Overcome stage fright and build unshakable confidence. Discover practical strategies to manage nerves and present with poise, ensuring your message is delivered with impact. ð Course Highlights: ð¥ Interactive Modules: Engage in immersive modules designed to enhance your skills through practical exercises, real-life examples, and interactive quizzes. ð¥ Live Q&A Sessions: Get personalized feedback and have your burning questions answered by industry experts during our live Q&A sessions. ð¥ Exclusive Community: Join a community of like-minded individuals, share experiences, and receive ongoing support in your journey to becoming a masterful presenter. ð¥ Lifetime Access: Enjoy lifetime access to course materials, updates, and a growing library of resources to continuously sharpen your skills. ð¥ Certificate of Completion: Showcase your newfound expertise with a certificate of completion, a valuable addition to your professional portfolio. ð Don't miss this opportunity to transform your presentations and captivate your audience like never before! Enroll now and take the first step towards becoming a master communicator. ð Ready to Zoom in on Engaged Audiences? Enroll now and embark on a transformative journey to presentation excellence! ð Course Curriculum Basic Overview 00:00 Plans and Pricing 00:00 Zoom Referral and Partnership Programs 00:00 Meeting Settings 00:00 Adding In Your Calendar 00:00 User Settings 00:00 Live Closed Captioning 00:00 Creating A Meeting - Part 1 00:00 Creating A Meeting - Part 2 00:00 Creating A Webinar - Part 1 00:00 Creating A Webinar - Part 2 00:00 Mobile Meetings and Webinars 00:00 Scheduling with Calendar 00:00 Managing Your Zoom Recording 00:00 Editing Your Zoom Recording 00:00 Transcribing Your Recording 00:00 Native Integrations - YouTube 00:00 Storage Integrations 00:00 Transcribing Your Recording 00:00 Conclusion 00:00 Advanced Overview 00:00 On Demand Webinars - Part 1 00:00 On Demand Webinars - Part 2 00:00 Streaming Webinars To Facebook Live - Part 1 00:00 Streaming Webinars To Facebook Live - Part 2 00:00 Streaming Webinars To Youtube Live - Part 1 00:00 Streaming Webinars To Youtube Live - Part 2 00:00 Zapier Integrations Overview 00:00 Zoom and Aweber 00:00 Zoom and Getresponse 00:00 Zoom and Meetup 00:00 Zoom and Eventbrite 00:00 Zoom and PayPal 00:00 Zoom and Stripe 00:00 Zoom and Manychat 00:00 Integration with Skype 00:00 Live Example - Part 1 00:00 Live Example - Part 2 00:00 Live Example - Part 3 00:00 Conclusion 00:00
How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans
This Sports Nutrition course is for SPANISH Speaking People This Spanish Sports Nutrition course is perfect for anyone who is ready to take the fitness game to the next level? Dive into the dynamic world of sports nutrition and unleash your full potential! Whether you're an athlete striving for victory, a fitness enthusiast pushing boundaries, or someone simply eager to optimize their health, our Sports Nutrition Course is your ultimate guide to success. According to Reed a Dietitian can earn upto £44,000 in a year depending on experience, location and other factors. Don't settle for average when you can achieve greatness. Enroll now in our Sports Nutrition Course and take on a transformative journey towards peak performance. Be ready to fuel your success? Translated in Spanish: Este curso de nutrici��n deportiva en espa��ol es perfecto para cualquiera que est�� listo para llevar el fitness al siguiente nivel. ��Sum��rgete en el din��mico mundo de la nutrici��n deportiva y libera todo tu potencial! Si usted es un atleta que lucha por la victoria, un entusiasta del fitness que supera los l��mites o alguien simplemente ansioso por optimizar su salud, nuestro curso de nutrici��n deportiva es su gu��a definitiva hacia el ��xito. Seg��n Reed, un dietista puede ganar hasta £44.000 libras esterlinas al a��o, dependiendo de la experiencia, la ubicaci��n y otros factores. No te conformes con el promedio cuando puedes alcanzar la grandeza. Inscr��bete ahora en nuestro Curso de Nutrici��n Deportiva y emprende un viaje transformador hacia el m��ximo rendimiento. ��Estar listo para impulsar su ��xito? Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum Module 01: Introducci��n a la nutrici��n Module 02: Nutrients for Life - Macronutrients Module 03: Nutrients for Life - Micronutrients Module 04: Dieta saludable Module 05: El d��a de la competencia Module 06: El sistema digestivo Module 07: Gesti��n del control de peso Module 08: Manejo de la p��rdida de peso Module 09: El papel del nutricionista Learning Outcomes: Identify key nutrients and their role in sports performance. Analyze dietary needs for athletes during training and competition. Evaluate the impact of nutrition on weight management in athletes. Understand the importance of timing meals around exercise sessions. Demonstrate knowledge of the digestive system's role in nutrient absorption. Apply principles of sports nutrition to develop personalized dietary plans. CPD 10 CPD hours / points Accredited by CPD Quality Standards Sports Nutrition course (In Spanish) 1:44:07 1: Module 01: Introducci��n a la nutrici��n 08:20 2: Module 02: Nutrients for Life - Macronutrients 11:42 3: Module 03: Nutrients for Life - Micronutrients 11:06 4: Module 04: Dieta saludable 08:32 5: Module 05: El d��a de la competencia 12:22 6: Module 06: El sistema digestivo 14:35 7: Module 07: Gesti��n del control de peso 11:20 8: Module 08: Manejo de la p��rdida de peso 12:17 9: Module 09: El papel del nutricionista 12:53 10: CPD Certificate - Free 01:00 Who is this course for? Athletes seeking optimal performance. Coaches aiming to enhance athletes' nutrition knowledge. Nutrition enthusiasts interested in sports-specific dietary strategies. Fitness professionals looking to expand their expertise. Individuals considering careers in sports nutrition consultancy. Career path Sports Nutritionist Dietitian for Sports Teams Nutrition Consultant for Athletes Performance Nutrition Specialist Sports Nutrition Advisor Health Coach with Sports Nutrition Specialization Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
This SEN Teaching Assistant course is for SPANISH Speaking People This Spanish SEN Teaching Assistant course is perfect for anyone from Special Educational Needs Coordinator (SENCO) to a behaviour mentor. We believe that every child deserves the opportunity to thrive academically, socially, and emotionally. As a SEN Teaching Assistant, you'll play a crucial role in providing tailored support to students with diverse learning needs, helping them to reach their full potential and celebrate their unique strengths. According to Reed a SEN Teaching Assistant can earn upto £20,000 in a year depending on experience, location and other factors. So what are you waiting for enrol now and take this SEN Teaching Assistant course as a guide to perfectly execute this role. Translated in Spanish: Este curso de asistente de ense��anza SEN en espa��ol es perfecto para cualquier persona, desde un coordinador de necesidades educativas especiales (SENCO) hasta un mentor de conducta. Creemos que cada ni��o merece la oportunidad de prosperar acad��mica, social y emocionalmente. Como asistente de ense��anza SEN, desempe��ar�� un papel crucial al brindar apoyo personalizado a estudiantes con diversas necesidades de aprendizaje, ayud��ndolos a alcanzar su m��ximo potencial y celebrar sus fortalezas ��nicas. Seg��n Reed, un asistente de ense��anza SEN puede ganar hasta £20 000 al a��o, dependiendo de la experiencia, la ubicaci��n y otros factores. Entonces, ��qu�� est��s esperando para inscribirte ahora y realizar este curso de Asistente de Ense��anza SEN como gu��a para ejecutar perfectamente este rol? Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum Module 01: Necesidades de educaci��n especial (NEE) una descripci��n general Module 02: Ense��anza de alta calidad para alumnos con NEE Module 03: Metodolog��as de ense��anza SEN Module 04: Comunicaci��n e interacci��n Module 05: Cognici��n y aprendizaje Module 06: Dificultades sociales, emocionales y de salud mental Module 07: Necesidades sensoriales o f��sicas Module 08: Trabajar en asociaci��n Learning Outcomes: Understand key concepts in Special Education Needs (SEN) terminology. Implement effective teaching strategies tailored to SEN students' needs. Apply diverse teaching methodologies suitable for SEN environments. Enhance communication skills for interacting with SEN students and colleagues. Analyse cognitive and learning challenges to adapt teaching approaches accordingly. Identify and address social, emotional, and mental health issues in SEN students. CPD 10 CPD hours / points Accredited by CPD Quality Standards SEN Teaching Assistant ( In Spanish ) 1:28:24 1: Module 01: Necesidades de educaci��n especial (NEE) una descripci��n general 05:16 2: Module 02: Ense��anza de alta calidad para alumnos con NEE 05:42 3: Module 03: Metodolog��as de ense��anza SEN 17:11 4: Module 04: Comunicaci��n e interacci��n 13:02 5: Module 05: Cognici��n y aprendizaje 16:53 6: Module 06: Dificultades sociales, emocionales y de salud mental 10:18 7: Module 07: Necesidades sensoriales o f��sicas 12:41 8: Module 08: Trabajar en asociaci��n 06:21 9: CPD Certificate - Free 01:00 Who is this course for? Aspiring teaching assistants seeking SEN specialisation. Current educators aiming to enhance SEN teaching skills. Individuals interested in supporting students with diverse learning needs. Those pursuing roles within special education departments or schools. Parents or caregivers of SEN children seeking deeper understanding and support. Career path SEN Teaching Assistant Learning Support Assistant Special Educational Needs Coordinator (SENCO) Inclusion Support Worker Behaviour Mentor Speech and Language Therapist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Improve your essential skills with our Functional Skills Maths & English course. Build a strong foundation in numeracy and literacy to excel in both work and life.