Duration 4 Days 24 CPD hours This course is intended for Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub. Collaboration Communications Systems Engineers have a fundamental understanding ofÿnetworking, telecommunications, audio/visual and meeting room technologies, identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365ÿAdministrators. In addition, they may work with owners of other workloads, including facilitiesÿmanagers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers. This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Prerequisites Microsoft 365 and Microsoft Teams Networking, telecommunications, and audio/visual basics Identity and access management basics 1 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 2 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 3 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 4 - Plan and optimize network performance for Teams media Understand Teams network requirements Design network for media optimization Design and implement QoS 5 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 6 - Configure and deploy Teams Phone with Direct Routing Design Direct Routing call flows Implement SIP trunking with Direct Routing Configure Emergency Calling for Direct Routing Extend Teams Direct Routing infrastructure Deploy and maintain a survivable branch appliance 7 - Extend Teams Phone with additional services Understand how Teams interacts with additional services Configure compliance recording in Teams Configure and integrate a certified contact center in Teams Design and deploy voice bots in Teams 8 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams Prepare 10 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 11 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 12 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 13 - Guided project - Prepare meeting room experiences Prepare 14 - Monitor and troubleshoot Teams collaboration communications systems Diagnose and troubleshoot phone number assignment Diagnose and troubleshoot Teams client issues Diagnose and troubleshoot call failure and call quality issues Report on and troubleshoot Teams calls with Call Quality Dashboard Diagnose and troubleshoot Direct Routing issues Troubleshoot and monitor Teams devices Troubleshoot Teams meetings and calling Troubleshoot Teams Rooms devices
Certificate in Company Law (CCL) Why Attend This course is designed for professionals seeking a comprehensive understanding of legal matters affecting companies in the GCC. The course covers the fundamental principles of company law, including the strategic selection and establishment of different types of companies, as well as the management and dissolution of companies throughout their life cycle. Additionally, participants gain valuable insights into legal issues specific to family businesses in the GCC and learn how to effectively address them in practice. Course Methodology In this interactive training course participants will frequently work in pairs as well as in larger groups to complete exercises as well as regional and international case studies. Course Objectives By the end of the course, participants will be able to: Apply legal rules and principles to speciï¬c commercial situations through consideration of relevant company law Increase proï¬tability within their organization by selecting the best company type and by adopting the best legal practices in management Recognize the rules that govern family businesses and how they affect the continuation and success of the business Understand the reasons for company termination and dissolution and the legal issues in this regard Target Audience This course is suitable for lawyers, company managers, management teams, business and law students and those who are interested to know more about company law and its implications. It also beneï¬ts directors and executives who have direct responsibility for legal decisions within the organization. In addition, in-house council new to the region, and those working within a legal department, ï¬nd this course highly beneï¬cial. Target Competencies General principles of company law Company management Corporate governance Problem solving Note The Dubai Government Legal Aï¬airs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practise through a licensed ï¬rm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Aï¬airs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. This PLUS Specialty Training legal course qualiï¬es for 4 elective CLPD points. Types of companies and company formation Types of companies Memorandum of Association (MoA) and the Articles of Association (AoA) related principles Alteration of clauses of the MoA and AoA Partnership and its formation Limited Liability Company (LLC) and its formation Public Shareholding Company and its formation Overview of other types of companies Choosing between various types of companies Company management and shareholders rights and duties Roles and types of directors Powers, duties and liabilities of directors Appointment and retirement Resignation and vacation of office Independent director Meeting of board of directors Auditors: appointment, removal, powers and duties Corporate governance Family businesses in the GCC and shareholders' liability issues UAE law of family companies The provisions related to family businesses in the new Saudi company law Legal organization of family businesses in the GCC Strategies for survival and growth within family businesses Company management and shareholders' liability General principles of corporate liability Liability of directors and Key Managerial Persons (KMP) Liability of shareholders Termination and dissolution of companies Winding up of companies Liquidator Authorities Striking off name Insolvency and bankruptcy Restructuring and re-organization Mergers and amalgamation Acquisition and take-over
Going the digital experience research route? Learn how a human centric approach to digital transformation results in a positive experience for all involved.
Participants gain a foundational understanding of the UX design process, tools and techniques through an engaging mix of theory and practical application exercises.
Crafting Dental Excellence: A Comprehensive Journey Backed by City and Guilds Kickstart your transformative journey in dental care with Cavity Training’s Level 3 Diploma in Dental Nursing. Endorsed by City and Guilds, this 11-unit course is meticulously curated by industry stalwarts, providing a harmonious fusion of in-depth theoretical knowledge and tangible hands-on experience. Spanning 18-24 months, the programme immerses you in our interactive virtual classroom, punctuated with in-workplace assessments and culminating in a final exam. Whether you’re charting a new career path or seeking to amplify your stature in dental healthcare, our diploma offers a robust foundation, empowering you to flourish in any dental setting. Learn about the Cavity Training Dental Nurse Course Here at Cavity we have built a reputation on trust and reliability. In recent years the industry needs have shifted and we have had to think of more ways to help our much-loved clients. With huge deficits in the nursing field we have developed a course in partnership with City and Guilds which surpasses all the criteria needed to ensure a fulfilling career in Dental Nursing. One Course Fee The cost is £2500. You can either pay as a lump sum or alternatively, you can split into 12 installments of £209. One to One Contact As well as an online e-portfolio, each student will have a designated assessor assigned to them who will support them through the course as well as in-surgery visits. Full E-library included Exclusively to Cavity Training we have the full e-Library of over 40 textbooks with all the resources you need for your coursework. BADN Membership FREE student membership to The British Association of Dental Nurses (BADN) once you start your training with us. 100+ Years Experience We have 33 assessors and tutors across the country with a vast amount of experience between them. Backed by City & Guilds Cavity Training has worked hard to gain accreditation from City and Guilds and are proud to be working with them. How we compare with our competitors? Don't just take our word for it, here is what our staff think Bridget I did my course years ago. It was classroom based one night per week. I think I would prefer to be more ‘hands on’ like it is now. Cavity really are a great company to work for. I truly believe that there expertise will ensure the next generation are amazing! Gina I did mine over an apprenticeship but the company my employer used wasn’t great and I didn’t get much support. Although I passed I can only imagine the length that Cavity have gone to to ensure that the students feel supported. As an employee, its super! Enquire Today
Enhance your knowledge in coal power plant life cycle management and flexible operations with EnergyEdge. Learn about decommissioning, preservation, repurposing, and recommissioning.
Executive Coaching provides a safe space for leaders to explore new ideas and techniques without judgement, fostering personal growth and benefiting the wider business. Sessions are confidential, 90 minutes long, and tailored to individual developmental needs, with a bi-weekly schedule of six sessions suggested. These sessions are conducted via Zoom, with face-to-face options available in East Anglia and London; email engage@puritas.org.uk for details.
LOOKING FOR: PICTURE BOOKS, MG, YA With a career that has spanned publishing, literary charities and bookselling, Carolyn May McGlone founded the May Literary Agency in 2024 with a focus on the power of creativity to change the world. She is looking for children’s and young adult stories that encourage empathy and hope, which inspire and/or champion new and diverse perspectives, and which speak to your heart and soul. Carolyn is not the right fit for books that have elements of crime, horror or sci-fi. In one single word document, Carolyn would like you to submit a covering letter, a one page synopsis and the first three chapters or 5,000 words of your manuscript, whichever is shorter. For picture books, please submit a covering letter and up to three completed texts. (In addition to the paid sessions, Carolyn is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 27th January 2025
CPD Accredited, Interactive Half Day Course Two courses to choose from, a 2 hour and a 3.5 hour course, both going into depth as to what dyslexia is, how it effect people as they're growing up, and how it effects them as adults. We also look at what specific strengths those with dyslexia have (dyslexic thinking), and how to help them in the workplace and daily life with the parts they struggle with. Course Contents: Statistics Causes of dyslexia What is dyslexia Co-morbidities The effects of dyslexia in childhood The effects of dyslexia in adulthood Strengths in people with dyslexia Supporting people with dyslexia