Booking options
£2,514.25
£2,514.25
Delivered Online
Participants gain a foundational understanding of the UX design process, tools and techniques through an engaging mix of theory and practical application exercises.
Certified Experience Designer (CXD) - Live virtual delivery
We offer an in-depth User Experience Design certification program that will help you get recognition for your expertise in your organisation.
Included in the 5 day Certified Experience Designer program (live virtual delivery)
Introduction to UX Design and Experience Thinking - 1 day
User Experience Research - 1 day
Information Architecture - 1 day
Interaction Design - 1 day
Persuasive Design - 1 day
Is this program right for me?
We assume little awareness of the user experience or usability field. Our courses are appropriate for anyone working in the creation of digital products who wants to learn about the process, tools and techniques to create successful user experiences. The courses are not focused on how to use specific software applications like Figma, Photoshop, or Axure.
Cancellation policy
Things don't always work out! After you register, if something changes and you have to cancel:
30 business days prior to the start date the fee is totally refundable minus a 5% administration fee.
20 business days prior to the start date is 50% refundable, plus a 5% administration fee.
10 business days before training start day, no refund. Acceptance of transfer of dates is at XT collective's discretion and may incur a nominal fee.
We require a minimum of four participants for a course to go ahead. In the unlikely event that we do not attain the minimum class size, we retain the right to cancel the course. If this happens, we will inform participants at least five business days before the course date and either issue a full refund or re-book your course to a later date, if preferred.
Certified Experience Designer (CXD) Curriculum - live virtual delivery
Use the latest experience design processes and techniques to optimize your experiences, understand your users and make intelligent changes to your business.
Intro to UX Design and Experience Thinking - 1 day
User and customer experiences, what are they?
The components of an effective UX research and design process
How to leverage the UX design process to create remarkable experiences
Techniques to balance business, customer and user requirements
Strategic experience thinking principles and best practices
Hands-on experience utilizing UX process steps
UX Research - 1 day
Customer and user experience research techniques
Guidelines for creating an effective research approach
Methods for collecting user and customer experience requirements
How to focus research to guide experience design and development efforts
Methods for planning effective research projects
Hands-on experience utilizing UX research techniques
Information Architecture - 1 day
Introduction to information architecture principles
How user behaviour influences the design of an information architecture
Overview of information architecture research methods
How to test your information architecture to ensure findability
Methods to integrate information architecture creation into your process
Hands-on experience utilizing information architecture principles
Interaction Design - 1 day
The value of interaction design
Essential interaction design principles
Skills required to design user-focused interactions
How to design wireframes
Techniques to integrate interaction design into your design process
Hands-on experience utilizing interaction design principles
Persuasive Design - 1 day
How to identify and apply visual psychology principles to enhance usability
How to apply the principles of persuasive design and behavioural economics in experience design
How to apply techniques that enhance emotional engagement and contribute to effective visual storytelling
The importance of typography, copy, visual hierarchy and narrative in developing a clear using journey
Daniel Iaboni, PhDChief Experience Officer
Since 2009, Dan has dedicated his career to creating website and interface designs that lead to exceptional experiences between users, their environment, and their tools. In fact, one of Dan’s biggest joys is seeing the software he designed in use in airports around the world. An exceptional listener who is open to new ideas, Dan’s clients marvel at his calm, patient nature and ability to explain complex topics in an accessible way. In his spare time Dan enjoys relaxing with a good history book or board game. Dan has a Doctorate in Systems Design Engineering from the University of Waterloo.
Leo Poll, PhDPresident Akendi UK
Technically everything is possible; making it work for people is where the real challenges are. Addressing these challenges from an end-user perspective in a way that makes business sense is what has driven Leo throughout his career. With more than 20 years of experience he is able to bring an ability of strong lateral thinking combined with very broad domain knowledge of applications/markets and technical enablers.
Scott PlewesChief Strategy Officer
Over the past twenty-five years, Scott has worked in the areas of business strategy, product design and development in the high tech sector with a specialization in experience design. He has extensive cross-sector expertise and experience working with clients in complex regulated industries such as aviation, telecom, health, and finance. His primary area of focus over the last several years has been in product and service strategy and the integration of multi-disciplinary teams and methods.
Tedde van GelderenPresident
Tedde infuses Akendi, its services and methodology with his drive to make customer and user experiences go beyond a singular product or service. Experience Thinking starts with the holistic experience customers and users have with an organisation over time, then guides the enabling technologies and content to create intentional experiences. In his view, Experience Thinking should become deeply rooted in an organisation’s creation processes.
Live virtual training experience
Learn directly from industry experts in an online setting. Live virtual courses allow for a hands-on community experience.
All you need is a computer with internet connection, webcam, microphone and recent browser.