24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Imagine the vibrant buzz of a five-star lobby, the clinking of glasses in a bustling restaurant, the seamless orchestration of a guest's perfect stay. The UK hospitality industry is booming, with a projected growth of 4.8% by 2025. Are you ready to be part of this exciting world? This comprehensive Hotel Management bundle equips you with the skills and knowledge to excel in various hospitality roles. From welcoming guests with a smile to managing bustling restaurants, this bundle equips you with the skills to thrive in diverse hospitality roles. Master reception operations, hotel management, restaurant service, and customer relations. Develop communication, time management, and digital marketing expertise. Become a confident and versatile hospitality professional, ready to launch your dream career. With a single payment, you will gain access to Hotel Management bundle, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the main course) and 11 PDF certificates for Absolutely free. This Hotel Management: Hotel Receptionist and Hospitality Management Bundle Package includes: Main Course: Diploma in Hotel Receptionist Course at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Diploma in Hotel Manager at QLS Level 5 Course 02: Hotel Management & Administrative Skills Course 03: Restaurant Hospitality and Management Diploma Course 04: Catering Management Course 05: Concierge Course 06: Office Admin and Receptionist Skills Course 07: Customer Relationship Management Course 08: Phone-Based Customer Service Course 09: Time Management Training Course 10: CPA Marketing Fundamentals. Our Hotel Management: Hotel Receptionist and Hospitality Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today in this Hotel Management Training and gear up for excellence! Learning Outcomes of Hotel Management: Hotel Receptionist and Hospitality Management Master guest service excellence in hotels and restaurants. Understand hotel operations and management principles. Develop effective communication and customer relationship skills. Apply marketing and administrative best practices in hospitality. Gain expertise in specific areas like catering and concierge services. Enhance your employability with industry-recognized qualifications. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Diploma in Hotel Receptionist Course at QLS Level 5 Module 01: Introduction to Reception and Receptionist Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: Management of Front Office Operations Module 05: Business Telephone Skills Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Time Management Module 09: Record Keeping and Filing Systems Module 10: Communication Skills Module 11: Marketing in Travel and Tourism Business Module 12: Customer Satisfaction Module 13: E-Hospitality and Technology Course 01: Diploma in Hotel Manager at QLS Level 5 Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Course 02: Hotel Management & Administrative Skills Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments and much more... =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is open to everybody. New to Hospitality Career Changers Hotel Staff Aspiring Managers Requirements You will not need any prior background or expertise to enrol in this Hotel Management: Hotel Receptionist and Hospitality Management bundle. . Career path After completing this Hotel Management: Hotel Receptionist and Hospitality Management bundle, you are to start your career or begin the next phase of your career. Hotel receptionist Hotel manager Restaurant manager Catering manager Concierge Hospitality entrepreneur Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Hotel Receptionist Course at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Elevate your expertise with our Conference Event Masterclass – your definitive guide to planning and executing flawless events. Dive into essential topics like pre-event planning, programme design, marketing strategies, onsite management, and more. Gain insights into sustainability, international conferences, and the future of hybrid and virtual events. Master sponsorship and fundraising strategies. Ideal for aspiring event managers and seasoned professionals. Unlock the keys to success in conference event management with our comprehensive masterclass.
Do you want to build a simple, reliable, and error-free chatbot for your business? If yes, then this is the course for you! Learn to build a chatbot with Amazon Lex, a fully-controlled AI service with sophisticated natural language models to create, develop, test, and deploy chatbots (conversational interfaces) in applications.
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Professional Reflexology, level 3 Diploma course 1 00:06:00 2 00:02:00 3 00:01:00 4 00:03:00 6 00:02:00 Professional standards for Holistic therapists Professional Standards pt1 00:10:00 Professional Standards pt2 00:09:00 Professional Standards pt3 00:10:00 Professional Standards pt4 00:14:00 Professional Standards pt5 00:05:00 Professional Standards pt6 00:05:00 Professional Standards pt7 00:13:00 Professional Standards pt8 00:10:00 Professional Standards pt9 00:08:00 Professional Standards pt10 00:11:00 Professional Standards pt11 00:05:00 Reception and Consultation Part 1 00:11:00 Part 2 00:03:00 Part 3 00:04:00 Part 4 00:04:00 Part 5 00:08:00 Reflexology therapy background to practice 2 00:04:00 3 00:05:00 4 00:05:00 5 00:03:00 6 00:04:00 The foot maps and reflexes The Foot Maps; Plantar And Dorsal Aspects Explained. 00:05:00 The Solar Plexus Reflex 00:02:00 The Respiratory Reflex 00:02:00 The Heart Reflex 00:01:00 The Nose, Throat, Ears, Eyes, Sinus Reflex 00:01:00 The Digestive Reflex 00:02:00 The Urinary Reflex 00:01:00 The Endocrine And Spinal Reflex 00:03:00 Spinal Reflex 00:04:00 The Reproductive Reflex 00:06:00 Anatomy and physiology; the basics Introduction To Basic Anatomy And Physiology 00:01:00 Table Of Body Systems 00:04:00 The Spine 00:06:00 The Skeletal System 00:02:00 The Lower Legs And Feet 00:07:00 Conditions Of The Feet 00:06:00 The Skin 00:05:00 The Urinary System 00:05:00 The Digestive System 00:09:00 The Reproductive System 00:05:00 The Sensory System 00:08:00 The Lymphatic System 00:02:00 The Respiratory System 00:02:00 The Endocrine System 00:22:00 Background to Reflexology A Brief History Of Reflexology And Zone Therapy 00:04:00 What Is Reflexology And What It Is Not. 00:02:00 Body Zones 00:02:00 Zones And Mapping Your Own Feet 00:02:00 Reflexology; Foot Zones And Mapping - Addtional Information⦠00:07:00 Reflexology; Zones And Mapping - Additional Information. 00:07:00 Reflexology Techniques 00:04:00 Reflexology And Research 00:03:00 Reactions, Benefits And Aftercare Of Treatment. 00:14:00 Tradtional Reflexology Introduction To Traditional Reflexology Treatment 00:02:00 Professional Workspace 00:06:00 Introduction To The Process 00:02:00 Preparing The Feet For Treatment 00:05:00 Treatment 00:14:00 Contra-Actions To Treatment 00:08:00 After Care 00:09:00 Student assessment Anatomy And Physiology Self-Assessment Questions 00:01:00 Health, Safety And Security Self-Assessment. 00:02:00 Health, Safety And Security Self-Assessment. 00:02:00 Bonus lecture. Adding Crystals To Reflexology 00:03:00 Reflexology; Using Crystals To Balance Chakras 00:13:00 Reflexology Treatment With Foot Spa And Crystals 00:25:00 Spa Hot Stone Reflexology 00:06:00 Spa Hot Stone Reflexology33 00:08:00 Hot Stone Reflexology 00:13:00 Course Conclusion 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Overview Learn how to prepare, store, handle and serve food to the highest industry hygiene and safety standards. Aimed at hospitality and catering professionals, this course will give you an in-depth understanding of all aspects of food safety management. In this Hospitality and Catering - Food Safety Level 3, you will learn how to maintain the highest levels of safety and hygiene in the workplace in compliance with UK food safety regulations. On completion, you will gain a legally recognised qualification demonstrating your skills and competence to work in any profession within the hospitality and catering industry. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hospitality and Catering - Food Safety Level 3. It is available to all students, of all academic backgrounds. Requirements Our Hospitality and Catering - Food Safety Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 12 lectures • 04:25:00 total length •Module 01: Introduction to Hospitality Management: 00:24:00 •Module 02: An Overview of Hotel Industry: 00:18:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:24:00 •Module 05: Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:27:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:20:00 •Marketing in Travel and Tourism Business: 00:24:00 •Module 10: Accounting in Hospitality Industry: 00:26:00 •Module 11: Customer Satisfaction: 00:20:00 •Module 12: E-Hospitality and Technology: 00:22:00
Stuck rebooting the Wi-Fi for everyone in the house? Maybe it's time to put those tech instincts to good use. This ENTRY LEVEL – IT Helpdesk Support Course is built for those who’ve got a natural eye for tech troubleshooting and want to learn how to do it the smart way. You don’t need to know code or fix servers in your sleep—just a solid interest in IT and a willingness to learn. This course takes you through all the basics of IT helpdesk support, giving you the tools to handle user queries, system hiccups, software snags, and everything in between. Whether you're thinking about switching into a tech role or just want to finally understand what your company’s IT team keeps banging on about, this course breaks things down into plain English. Learn how to work with operating systems, support users, manage devices remotely, and deal with common workplace tech problems. The content is structured in a way that’s straightforward and easy to follow—no jargon storms or tech snobbery here. Just the kind of foundation that gets noticed in the IT support scene. Key Features of IT Helpdesk Support Bundle CPD Accredited IT Helpdesk Support Course Instant PDF certificate Fully online, interactive IT Helpdesk Supportcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this IT Helpdesk Support Bundle course to excel! To become successful in your profession, you must have a specific set of IT Helpdesk Support skills to succeed in today's competitive world. In this in-depth IT Helpdesk Supporttraining course, you will develop the most in-demand IT Helpdesk Support skills to kickstart your career, as well as upgrade your existing knowledge & skills. IT Helpdesk Support Curriculum Course 01: Functional Skills IT Level 2 Course 02: Service Helpdesk & Technical Support Course 03: Cyber Security Awareness Training Accreditation This IT Helpdesk Support bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your IT Helpdesk Support course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about IT Helpdesk Support basics. Requirements No prior degree or experience is required to enrol in this course. Career path This IT Helpdesk Support Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Discover the fascinating world of decentralized trading with Python and DYDX. Build a sophisticated trading bot, harness statistical arbitrage techniques, and automate your trading strategies on the AWS cloud. Gain the skills to navigate the cryptocurrency market and achieve consistent profitability in this comprehensive and hands-on course.
Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included
Overview With over 95% of global trade by volume being carried out by sea, ports play a crucial role in the world economy. This Introduction to Port Management Diploma course is meticulously designed to provide comprehensive insight into the multifaceted world of ports, their legal dimensions, operations, safety protocols, and environmental impacts. Embarking on the Introduction to Port Management Diploma course, learners will delve into a holistic understanding of all the aspects, from legal frameworks to operations, environmental concerns, and beyond. With nine meticulously curated modules, this course provides a panoramic view of port management against the backdrop of a globally interconnected world. Elevate your career prospects, dive deep into the heart of global trade, and master the art and science of port management. Enrol now! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Port Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Port Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 03:37:00 total length •Module 01: Introduction to Port: 00:28:00 •Module 02: Legal Aspects of Port: 00:20:00 •Module 03: Introduction to Port Management: 00:26:00 •Module 04: Port Management: Planning & Performance: 00:27:00 •Module 05: Port Management: Safety & Security: 00:18:00 •Module 06: Environmental Risks & Protection: 00:29:00 •Module 07: Port Equipment: 00:24:00 •Module 08: Growth & Development of Port: 00:23:00 •Module 09: Cargoes and Ships: 00:22:00
Overview This comprehensive course on Event Planning will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Event Planning comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Event Planning. It is available to all students, of all academic backgrounds. Requirements Our Event Planning is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 13 lectures • 04:50:00 total length •Introduction to Event Management: 00:24:00 •Role of an Event Planner: 00:31:00 •Event Classification: 00:28:00 •Events and Clients: 00:18:00 •Steps to Plan an Event: 00:27:00 •Invitation to the Event: 00:25:00 •Event Marketing: 00:31:00 •Catering at Events: 00:22:00 •Event Decorations: 00:25:00 •Cleaning and Waste Disposal: 00:20:00 •Event Security: 00:16:00 •Developing an Event Planning Business: 00:23:00 •Assignment - Event Planning: 00:00:00