43 Retail courses in Eccles

Our training programme will provide those involved at any stage of the process for procuring goods and/or services within their organisations with the knowledge and skillset to identify and mitigate the threat posed by the breadth and multi-layered complexity of procurement fraud and corruption.

The WSET Level 1 Award in Wines is the ideal starting point for anybody new to wine or those beginning a career in wine or hospitality. It lays the foundation for understanding wine, giving you confidence for food and wine pairing and an introduction to different wine styles. What the course covers: The basic skills and product knowledge required for the service and retail of wine The main types and styles of wine Common wine grapes and their characteristics How to make food and wine pairings How to store and serve wine How to taste and describe wine using the WSET Level 1 Systematic Approach to Tasting Wine®(SAT) The WSET Level 1 Award in Wines has full accreditation from OfQual as part of the UK Government’s Qualifications & Credits Framework as a Level 1 Vocational Qualification. We recommend you read the course specification document before you sign up for the course. Course delivery The Level 1 Award in Wines online course covers the same syllabus as the classroom course and is delivered in LIVE virtual lessons by one of our certified wine educators The course includes 6 hours online tuition in 3 x 2 hour sessions Your tutor will provide a guided tasting of 6 wines with you on this course (for details of how to order the wines for your course see below) You will receive access to practice multiple-choice revision questions specific to this course You will be sent details of how to join your LIVE sessions when you book Please note a reliable broadband connection is essential for the completion of this online course as is basic computer skills. Examination To obtain the WSET Level 1 Award in Wines Qualification, you will need to successfully pass the exam. The exam is made up of 30 multiple-choice questions to be completed in 45 minutes. You must answer at least 70% correctly to pass the exam. The exam is taken online via a Remote Invigilation service. We will arrange a suitable time/date for you to take your exam when you are ready to do so. Please ensure you read the information HERE if you wish to take the exam online.  The course fee includes: Course study guide, posted to you at no extra charge LIVE virtual, interactive sessions taught by a Local Wine School WSET Certified Tutor Exclusive access to practice multiple choice questions Registration with WSET and all examination fees Remote Invigilation service *Please note there are some minimum system requirement (contact us for more information) Internationally recognised WSET qualification certificate and pin for those who pass the exam VAT at 20% (VAT receipt can be provided on request). Course Wines: It is recommended that 6 wines are tasted as part of this course, although this is optional and not essential to complete the course. Please note that the cost of wines is not included in the course fee above. Our wine experts have specially selected wines for this course aligned to demonstrate specific learning outcomes. They have even negotiated a specially discounted price only available to our online students. The price of the 6 bottle case around £75.95 including delivery. Details of how to order your case of wines will be provided when you book your place. Special Educational Needs Please make the school aware if you have a condition that may mean that you will qualify for additional help during the exam such as dyslexia. Important dates Registration deadline: please book at least 5 days before the start of the course, to allow time to send materials and order the tasting wines.

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Customer care, customer service, Moccasin Approach,

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Overview Understand the structure and mechanics of Target Redemption Notes (TARNs), autocallables, accumulators, and faders. Who the course is for CEOs, CFOs, COOs with responsibility for Strategic Management Investment bankers Real estate consultants Management consultants Private Equity investors Financial analysts Institutional Funds and Portfolio Managers Retail investors Course Content To learn more about the day by day course content please request a brochure. To learn more about schedule, pricing & delivery options speak to a course specialist now

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.