1506 Retail courses in Cardiff delivered Online

Boost Your Career By Enrolling In This Customer Service Bundle To Overcome Your Challenges! 7 in 1 Customer Service Bundle! Improve your knowledge and enhance your skills to succeed with this Customer Service bundle. This Customer Service bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Customer Service Bundle Contains 7 of Our Premium Courses for One Discounted Price: Course 01: Customer Service Training Course 02: Know Your Customer (KYC) Course 03: Customer Relationship Management Course 04: Customer Services Coordinator Course 05: Understanding Excellence In Customer Service For Hospitality Course 06: Business Etiquette and Professional Behavior Course 07: Developing Interpersonal Skills Course All the courses under this Customer Service bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Customer Service bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Customer Service bundle, you can achieve your dreams and train for your ideal career. This Customer Service bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 7 premium courses bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! Course 01: Customer Service Training WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing a 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into CS! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 75 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPDQS Accredited Certificate Digital certificate - Included CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Unlock Your Leadership Potential with Line Management Mastery! Are you ready to elevate your leadership skills and propel your career to new heights? Introducing our comprehensive text course: Line Management! 🌟 In today's dynamic and competitive business landscape, effective line management is crucial for organizational success. Whether you're a seasoned professional or a budding leader, mastering the art of line management can unlock a world of opportunities and set you apart as a capable and confident leader.   Benefits of Taking Our Line Management Course: Enhanced Leadership Skills: Discover proven strategies and techniques to inspire and motivate your team, foster collaboration, and drive results. Improved Communication: Learn how to communicate effectively with your team members, peers, and superiors, fostering a culture of openness, trust, and mutual respect. Optimized Performance Management: Gain insights into performance evaluation, feedback delivery, and goal setting to maximize individual and team performance. Conflict Resolution Expertise: Acquire the skills to identify and address conflicts constructively, turning challenges into opportunities for growth and collaboration. Strategic Decision-Making: Develop the ability to make informed and strategic decisions that align with organizational goals and drive long-term success. Boosted Employee Engagement: Discover how to cultivate a positive work environment where employees feel valued, empowered, and motivated to excel.   Who is this for? Aspiring Leaders: Ambitious professionals looking to transition into leadership roles and make a meaningful impact within their organizations. Current Managers: Experienced managers seeking to sharpen their leadership skills, overcome challenges, and take their management game to the next level. Entrepreneurs: Business owners and entrepreneurs aiming to build high-performing teams, drive business growth, and achieve sustainable success. Team Leaders: Individuals responsible for leading teams or departments who want to enhance their leadership capabilities and drive team performance.   Career Path: Upon completing our Line Management course, you'll be equipped with the knowledge, skills, and confidence to excel in various leadership roles, including: Team Leader Department Manager Project Manager Operations Manager Business Unit Leader Executive Leadership Positions Whether you're looking to climb the corporate ladder, launch your own business, or lead a high-impact project, mastering line management is the key to unlocking your full leadership potential and achieving your career aspirations.   FAQs: Q: What is line management, and why is it important? A: Line management refers to the management of employees directly involved in the production or delivery of goods and services. It's crucial because effective line management ensures that organizational goals are achieved efficiently, teams are motivated and engaged, and resources are optimized. Q: How is this course delivered? A: Our Line Management course is a text-based course, delivered online through our user-friendly platform. You'll have access to comprehensive study materials, including readings, case studies, and practical exercises, designed to enhance your learning experience and maximize your retention of key concepts. Q: Is this course suitable for beginners? A: Absolutely! Our Line Management course is designed to cater to individuals at all levels of experience, from beginners to seasoned professionals. Whether you're new to management or looking to refine your existing skills, you'll find valuable insights and actionable strategies to help you succeed. Q: Can I complete this course at my own pace? A: Yes! One of the key benefits of our text-based course format is flexibility. You can study at your own pace, allowing you to balance your learning with your professional and personal commitments. Q: Will I receive a certification upon completion? A: Yes, upon successfully completing our Line Management course and passing the assessment, you'll receive a certification that you can showcase on your resume and LinkedIn profile, demonstrating your expertise in line management. Q: How long does it take to complete the course? A: The duration of the course varies depending on your pace of study and availability. On average, most participants complete the course within [provide estimated time frame], but you can progress faster or slower based on your preferences and schedule. Q: Is there any ongoing support available after completing the course? A: Absolutely! We're committed to your success even after you've completed the course. You'll have access to our community forums, where you can connect with fellow participants, ask questions, and seek guidance from our team of experts. Q: Can my organization enroll multiple employees in this course? A: Yes, we offer group enrollment options for organizations looking to upskill their teams in line management. Contact our team to learn more about our corporate training solutions and special pricing packages.   Conclusion: Don't let your leadership potential go untapped! Enroll in our Line Management course today and take the first step towards becoming a confident and effective leader. With our comprehensive curriculum, expert instruction, and flexible learning format, you'll gain the skills and knowledge you need to thrive in any leadership role. Unlock a world of opportunities and accelerate your career growth with Line Management Mastery! 🚀 Course Curriculum Module 1 Introduction to Line Management Introduction to Line Management. 00:00 Module 2 Effective Communication for Line Managers Effective Communication for Line Managers 00:00 Module 3 Performance Management and Goal Setting Performance Management and Goal Setting 00:00 Module 4 Time Management and Prioritization Time Management and Prioritization 00:00 Module 5 Delegation and Empowerment Delegation and Empowerment 00:00 Module 6 Conflict Resolution and Effective Communication Conflict Resolution and Effective Communication 00:00 Module 7 Employee Development and Coaching Employee Development and Coaching 00:00

Course Description Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 1 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 1 course you will get fundamental ideas of phone-based customer service, the key understanding of customer relationship management and so on. Enrol in this course today and start your instant first step towards learning about customer service. Learn faster for instant implementation. Learning Outcome Familiarise with customer service Understand what's different about good customer service Gain in-depth knowledge of customer relationship management Deepen your understanding of customer service communication strategies How Much Do Customer Service Executives Earn?  Senior - £38,000 (Apprx.) Average - £23,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Phone-Based Customer Service Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Phone-Based Customer Service Part - 1 Module 01: Introduction to Customer Service 00:23:00 Module 02: What's Different about Good Customer Service? 00:12:00 Module 03: Customer Relationship Management 00:42:00 Module 04: Customer Service Communication Strategies 00:24:00 Assignment Assignment - Phone-Based Customer Service Part - 1 00:00:00

Interactive Course for Prospective Customer Service Provider Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. Learn how to deal with difficult customers as how you react will determine the outcome of your interaction. Learn how to avoid confrontation and solve problems calmly and not to get flustered. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Go home without a headache after the end of the day with improved communication skills which you can learn through this course. Course Highlights Customer Service Skills Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Course into 37 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Introduction To Customer Service FREE 00:15:00 The Power of Positive Thinking in Customer Service FREE 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Final Exam

The Operation and Management of Sales identifies the roles and responsibilities of management and provides a comprehensive framework for future development. This course provides a unique opportunity for you to learn and develop the key skills required to be an excellent sales manager. This course provides excellent career opportunities and facilitates progression in sales focused organisations. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Operation and Management of Sales is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Are you part of the sales industry and want to become an expert in this field? Whether you are struggling with sales management in your business or you just want to increase your sales, you will learn the necessary skills, knowledge and information about sales management through this course. Description: Sales Management is important for businesses since sales are the basis for measuring the success of any profit-oriented organisations. You can learn through this course how to be an effective and successful sales expert. Learning the language of sales is the first step to make an effective sales pitch. You will learn to handle any sales objections that may come in your way. Through this course, you will learn to seal a deal and follow up on your sales projects. More importantly, you will learn how to set sales goals, manage sales data and use a prospect board to improve the sales of your business. Who is the course for? Professionals of the sales industry who wants to learn and become an expert in sales management and be able to maintain or increase the sales of the business. People who have an interest in learning about sales management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Sales Management Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Business Development Specialist Entrepreneur Marketing and Promotions Officer Sales Executive Sales Manager Strategist. Sales Management Module One - Getting Started 01:00:00 Module Two - Understanding the Talk 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 01:00:00 Salesmanship Introduction To Salesmanship 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Sales Communication Communication Basics 00:30:00 The Importance Of Self Esteem 00:30:00 Oral Communication Strategies 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Sales and Marketing Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Activities Advanced Diploma in Sales Management- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Sales Management 00:20:00 Final Exam Final Exam- Advanced Diploma in Sales Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Engaging in art licensing is a perfect opportunity to improve your passive earnings. The Art Licensing: Sell Your First

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This comprehensive online interior design course includes 12 self study modules, and weekly 1:1 telephone and or video consultations. I will personally guide and inspire you through your creative learning journey.

Good customer service is at the heart of every successful business. Maintaining high customer service standards can improve your relationships with customers and boost your sales. On the contrary, bad customer service will cost you time, money and even your reputation. This is why it is essential to set clear expectations around customer service in your organisation and develop customer service skills within your team.