Booking options
£25
£25
On-Demand course
1 hour 41 minutes
All levels
Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 1 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 1 course you will get fundamental ideas of phone-based customer service, the key understanding of customer relationship management and so on. Enrol in this course today and start your instant first step towards learning about customer service. Learn faster for instant implementation.
Familiarise with customer service
Understand what's different about good customer service
Gain in-depth knowledge of customer relationship management
Deepen your understanding of customer service communication strategies
Senior - £38,000 (Apprx.)
Average - £23,000 (Apprx.)
Starting - £14,000 (Apprx.)
Our Phone-Based Customer Service Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Phone-Based Customer Service Part - 1 | |||
Module 01: Introduction to Customer Service | 00:23:00 | ||
Module 02: What's Different about Good Customer Service? | 00:12:00 | ||
Module 03: Customer Relationship Management | 00:42:00 | ||
Module 04: Customer Service Communication Strategies | 00:24:00 | ||
Assignment | |||
Assignment - Phone-Based Customer Service Part - 1 | 00:00:00 |
We understand more than anyone how important it is for yo...