Exploring alternatives is a problem-solving stage. Pinpoint areas of agreement and conflict and discover how to look for common ground and reassess positions. Understand how to encourage seeking an agreement that collaborates, but compromise if necessary. Discover a strategy to learn buyer price limitations. Learning Objectives Summarize how to pinpoint underlying needs, Determine buyer price limits, Describe how to work defensively with 'offensive' buyer gambits Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
This course will ensure that you maximize your daily activities more effectively and take back control of your time. Understand the importance of setting a goal and why it is important to be proactive rather than reactive. Why is a mission statement important and what are the three elements of an effective mission statement? Prioritize your tasks more effectively according to the urgency and importance of the task at hand. Learning Objectives Explain the difference between effectiveness and efficiency, Apply the three stages of managing time, Write result-driven mission statements, Set SMART goals, Prioritize tasks, urgency, and importance Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Discover how to open discussion with a positive attitude, keeping an atmosphere of trust and cooperation. Use collaborative win-win negotiation to satisfy underlying needs of both parties. Understand how you can be in control and build high-trust, positive client relationships. Learning Objectives Describe steps for opening a discussion, Explain four ways to build high-trust, positive client relationships, Apply five criteria for high-quality negotiations, Summarize win-win alternatives to positional bargaining Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Objections are an expression of disagreement, opposition, or concern raised by prospects when considering a decision with your proposal. Discover how objections emerge and how to manage the psychological aspects of anxiety called doubt, disruption and decisions. Understand how you can discover your prospect's strongest value that will be the emotional motivator in any sale. Learning Objectives Explain the origins of objections, Dispel four common myths of objections, Manage doubt, disruption and delayed decisions, Apply psychological strategies for resolving concerns Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
24 hours sometimes simply doesn't seem like enough time. Learn how to identify 'hidden time' in your day, which will mean extraordinary things for you in terms of completing your deadlines and reaching your goals. You will learn how to make the most of your 'down time' by for instance, creating a game out of time saving. We don't believe in all work and no play, and therefore provide you with the tools to have fun while effectively managing and creating your time, virtually effort free. Learning Objectives Find hidden time, Summarize how to make the most of downtime Describe how to make the most of saving time, Create blocks of time to get more done Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
We will show you how to engage audiences throughout your presentation by being interactive and keeping it conversational. Understand how to keep your verbal, vocal, and visual messages congruent to increase likeability, believability, credibility, and persuasiveness. Be prepared and think through the presentation from start to finish and anticipate any problems. Learning Objectives Define the new language in sales persuasion, Identify the three V's of communication, Select objectives for your presentation, Analyze your audience Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Often larger sales introduce innovative solutions, making its diffusion challenging and slow to accept. Understand the four elements of diffusion and the three dimensions of consequences. Discover three objectives for resolving concerns that will assist you and the four rules for resolving negative consequence issues. Learning Objectives Explain the difference between resolving concerns in small versus large sales, Reduce decision-making time, Explain how consequences and risk affect sales results, Explain consequence Red Flag Factors, Apply four rules for resolving major account concerns Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Understand the difference between objections and conditions and how you can prevent objections by qualifying early. Discover valuable questions to evaluate how prospects think, controlling mental focus. Anticipate and be ready for objections before your conversation. Learning Objectives Explain the difference between objections and conditions for not buying, Identify the challenge salespeople encounter with objections and conditions, Anticipate and plan for objections Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Agile for Non-IT Practitioners - How Agile Project Management is Different and How It Can be Used for Non-IT Projects: On-Demand This course will provide guidance on how Agile can be used beyond software development projects, including how it differs from traditional project management. The course also will provide an overview of the Agile Scrum framework, which is one of the most popular Agile methodologies used.This course provides practical skills, concepts, and principles you can take back to the job and use to implement Agile practices in projects, as applicable. The goal of this course is to acquaint participants with the concepts of agile development methods and the specifics of the Scrum management framework. What You Will Learn You'll learn how to: Describe the Agile project management process and its benefits Use project management vocabulary and terminology Identify the characteristics of a successful project Create an initial project plan Identify and perform the major aspects of project initiation, project control, and close-out Identify and describe organizational change issues in implementing project management Getting Started Course goal and objectives Introducing Agile Scrum Framework Requirements and Product Definition Planning Agile Agile Practices Running a Sprint Summary
***24 Hour Limited Time Flash Sale*** Email Writing, Office Skills & Document Control Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Email Writing, Office Skills & Document Control courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Email Writing, Office Skills & Document Control. Whether you're a student, recent graduate, or job seeker, our Email Writing, Office Skills & Document Control bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Email Writing, Office Skills & Document Control Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Email Writing, Office Skills & Document Control bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Email Writing Training QLS Course 02: Document Control QLS Course 03: Office Skills 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Business Writing Course 02: Minute Taking Executive Training Course 03: Meeting Management Online - CPD Accredited Course 04: Microsoft Excel Complete Course 2019 Course 05: Business Law In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Email Writing, Office Skills & Document Control courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Email Writing, Office Skills & Document Control Bundle: Master the foundational principles and techniques of Email Writing, Office Skills & Document Control. Develop advanced proficiency in Email Writing, Office Skills & Document Control methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Email Writing, Office Skills & Document Control. Enhance your problem-solving and critical thinking abilities within the context of Email Writing, Office Skills & Document Control. Cultivate strong communication and collaboration skills essential for success in Email Writing, Office Skills & Document Control. The Email Writing, Office Skills & Document Control bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Email Writing, Office Skills & Document Control. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Email Writing, Office Skills & Document Control bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who wish to develop their professional skills and acquire knowledge of essential tools Who wants to learn the methods used in quality management, lean six sigma, and administrative tasks. Beginners, as well as professionals seeking to enhance their skills. Career path Quality Manager - £30,000 to £70,000 per year Administrative Assistant - £15,000 to £25,000 per year Business Analyst - £25,000 to £50,000 per year Document Controller - £20,000 to £40,000 per year Project Manager - £35,000 to £70,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included