1089 Meetings courses near London delivered Online

As the workplace continues to evolve, remote working is no longer a novelty—it’s a standard part of modern professional life. The Effective Remote Working Course is designed to help individuals and teams build strong, efficient habits that support productivity, collaboration, and communication from any location. This course provides targeted guidance across three key areas: remote team management, online meetings, and working from home essentials. Whether you're managing people across time zones or trying to make your home office a hub of focus, this course addresses the challenges and opportunities that come with remote setups. From setting expectations to running smooth virtual meetings and creating an environment that supports your workflow, each module is tailored to provide clear, structured support for remote success. It’s time to approach remote work with strategy—not guesswork. Key Features of Effective Remote Working Bundle CPD Accredited Effective Remote Working Course Instant PDF certificate Fully online, interactive Effective Remote Workingcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Effective Remote Working Bundle course to excel! To become successful in your profession, you must have a specific set of Effective Remote Working skills to succeed in today's competitive world. In this in-depth Effective Remote Workingtraining course, you will develop the most in-demand Effective Remote Working skills to kickstart your career, as well as upgrade your existing knowledge & skills. Effective Remote Working Curriculum Course 01: Remote Team Management Course 02: Online Meeting and Virtual Conference Course 03: Working from Home Essentials Accreditation This Effective Remote Working bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Effective Remote Working course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Effective Remote Working basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Effective Remote Working Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary

Overview Did you know that the global HR industry is currently worth around £17,48 billion? Get a chance to shine in this highly prospective and competitive field through our HR Management bundle. Our precisely crafted courses will help you establish yourself in this field! HR is more than just a division of a company. It is essential to any business and worker's success and is the lifeblood of an organisation. The Human Resources principles covered in this CPD-accredited course will adequately equip you to begin a career in the related industry. For organisations of all sizes, managing daily HR tasks is a difficult undertaking that needs the assistance of an HR consultant. Moreover, this course will give you the essential knowledge you need to create individualised training plans and effectively handle human resources-related demands. Following your successful completion, you will have highly developed abilities that will enable you to design and manage the recruiting and selection process, organise and carry out training, implement performance improvement training, and more. Along with this HR Management Complete Bundle, you will get an original hardcopy certificate, a transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. What other courses are included with this Bundle? Course 1: Level 3 Diploma Course 2: HR And Recruitment Consultant Training Course 3: Employment Law Course 4: Office Administration Certificate Course 5: Contract Manager Diploma Course 6: Payroll Management Course Course 7: GDPR Course 8: Workplace Confidentiality Course 9: Leadership & Management Diploma Course 10: Performance Management Course 11: Effective Communication Skills Learning Outcomes The students undertaking this course will get the opportunity to - Get Introduced to Human Resources (HR) Understand the employee recruitment and selection procedure Learn the skills of an effective administrator Understand the employee training and development process Learn about performance appraisal management and employee relations Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Description Begin your HR journey with Apex Learning right away! The management of human resources is essential to the success of any company and employee. In addition to ensuring regulatory compliance, HR is in charge of keeping staff members interested and inspired to perform well. This course will provide you with the overview required to achieve your objective, whether you are entirely new to human resources, are interested in learning more about the field, or need to create a more effective HR department. Additionally, students will study about the evolving function of HR, including a historical review, important procedures and duties, and contemporary trends influencing the development of HR practices. With the help of this HR Management Bundle, you will get the core knowledge necessary to create customised training plans and effectively handle human resources-related demands.When you need them, knowledgeable teachers and mentors will be available to you and will answer any of your questions via email and chat rooms. Course Curriculum of Bundle Module 01: Introduction to Human Resource In this module we will cover the following topics: Human resource management Models of HRM The Role of the HR Department Aims of HRM HRM and personnel management Impacts HR have on Organisational Performance Module 02: Employee Recruitment and Selection Procedure In this module we will cover the following topics: Attracting candidates Advertising E-recruitment Graphology Final stages Module 03: Employee Training and Development Process In this module we will cover the following topics: The justification for training Transferring training Systematic training Types of training Effective training practices Training techniques E-learning Module 04: Performance Appraisal Management In this module we will cover the following topics: The benefit of performance management Characteristics of performance management Performance management cycle Managing performance throughout the year Reviewing performance Rating performance Dealing with under-performers Module 05: Employee Relations In this module we will cover the following topics: Strategic Employee Relations Practice of Industrial Relations Employee Voice Employee Communications Module 06: Motivation and Counselling In this module we will cover the following topics: The process of motivation Types of motivation Motivation theory Motivation strategies Module 07: Ensuring Health and safety at the Workplace In this module we will cover the following topics: Managing Health and Safety At Work The importance of health and safety in the workplace Benefits of workplace health and safety Health and safety policies Conducting risk assessments Accident prevention Measuring health and safety performance Health and safety training Module 08: Employee Termination In this module we will cover the following topics: Redundancy Dismissal Relieving Letter Retirement Module 09: Employer Record and Statistics In this module we will cover the following topics: Introduction The necessity for Personnel Records Information in Personnel Records Formats of Personnel Records Module 10: Essential UK Employment Law In this module we will cover the following topics: Introduction Wages Dismissal Equality Working Parents' Rights Data Protection (GDPR) Course 2: HR And Recruitment Consultant Training Introduction to Recruitment: Importance and Implications An Overview of the Recruitment Industry The UK Recruitment Legislation Sales and Selling in the Recruitment Industry The Recruitment Process Key Performance Indicators for the Recruitment Industry Candidate Attraction for Recruitment Candidate Management Candidate Interview Processes And many more... Course 3: Employment Law Basic of Employment Law Legal Recruitment Process Employment Contracts Employee Handbook Disciplinary Procedure National Minimum Wage & National Living Wage Parental Right, Sick Pay & Pension Scheme Discrimination in the Workplace Health & Safety at Work Dismissal, Grievances and Employment Tribunals Workplace Monitoring & Data Protection Course 4: Office Administration Certificate Introduction to Office Administration Skills of an Effective Administrator Business Writing Skills Communication Skills Managing Meetings and Giving Feedback Organisational Skills Telephone Etiquette Negotiation Techniques Conflict Management Stress Management Time Management Course 5: Contract Manager Diploma Introduction to Contract Management Classification of Contracts Contract Lifecycle - Understanding The Stages Principles of English Contract Law Contract Management Plan & Efficiency Contract Manager's Roles, Responsibilities & Career Opportunities And many more... Course 6: Payroll Management Course Payroll System in the UK Payroll Basics Company Settings Legislation Settings Pension Scheme Basics Pay Elements The Processing Date Adding Existing Employees Adding New Employees Payroll Processing Basics Entering Payments Pre-Update Reports Updating Records e-Submissions Basics Process Payroll (November) Employee Records and Reports Editing Employee Records Process Payroll (December) Resetting Payments Quick SSP An Employee Leaves Final Payroll Run Reports and Historical Data Year-End Procedures Course 7: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 11: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 9: Preventing Workplace Violence and Harassment Section 1: Workplace Management: Violence What Is Workplace Harassment? Identifying the Bully How to Handle Workplace Violence Risk Assessment Being the Victim Checklist for Employers Interview Process Investigation Process Developing a Workplace Harassment Policy Section 2: Workplace Management: Harassment The Background Developing an Anti-Harassment Policy Policies in the Workplace Proper Procedures in the Workplace False Allegations Other Options Sexual Harassment Mediation Conflict Resolution The Aftermath Course 10: Performance Management Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 11: Effective Communication Skills Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphics Effectively Working for Your Boss CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is designed for people who are - Looking to pursue a career in Human Resourse (HR). Willing to upgrade their skills. Trying to build an efficient workforce in HR. Working on boosting office productivity. Willing to ensure an employee friendly workplace. Requirements Our HR Management(HR) course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path HR has a huge job field. This course bundle will help the learners to pursue jobs that have huge demand in the job market, such as- Human resources officer Equalities officer Human Resources Assistant. HR Specialist Administrative Officer

Delve into the fascinating world of British politics with this expertly designed diploma course that unpacks the structures, theories, and key players shaping the UK’s political landscape. From the monarchy’s ceremonial role to the intricacies of Parliament, this course offers a clear, accessible journey through the institutions and ideologies that influence policymaking and governance. Ideal for those curious about how laws come to life and the forces behind political decisions, it provides a solid foundation in understanding the country’s democratic framework and political culture. Beyond the nuts and bolts of government, the course also explores contemporary political debates and challenges, offering fresh perspectives on election dynamics, party politics, and citizen engagement. Whether you’re considering a career in public service, journalism, or simply wish to become a more informed citizen, this course will sharpen your analytical skills and political awareness—all from the comfort of your own study space. So, prepare to engage with British politics in a manner that’s as thought-provoking as it is enjoyable, minus the political jargon headaches. Learning Outcomes: Understand the basics of politics, democracy, and participation Recognise the role of elections, referendums, and political parties in the UK and US Gain insights into different political ideologies and pressure groups Develop a deeper understanding of the UK constitution and the role of parliament, prime minister, and cabinet Understand the role of the judiciary and devolution in the UK political system Gain a comparative approach to political systems in the UK and the US This course is endorsed by the Quality Licence Scheme, ensuring your newly acquired skills will enhance your professional development. Why People Enrol this Course From One Education: Access the course through our dedicated online learning platform 24/7 access to tutor support This course is packed with interactive course content Affordable prices and high-quality training Complete the course 100% online, from any internet-enabled device Flexible course deadlines with full access to the course for one year This masterclass is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Politics course is the perfect place to kickstart your dream career. On this course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Course Curriculum: Politics Module 01: Introduction to Politics What is Politics Defining Politics: A Few Opinions Deductive and Inductive Theories of Politics Can Politics Be a Science? The Political Importance of the State A Typology of the State State and sovereignty Module 02: Democracy and Participation Introduction to Democracy Forms of Democracy Advantages and Disadvantages of Direct Democracy and Representative Democracy The Case for Reform of The UK Democratic System Voter Turnout Party Membership Is There a Crisis of Participation? What Should Be Done to Reform the System? Suffrage Module 03: Elections and Referendums Different Electoral Systems First Past The Post (FPTP) Advantages of FPTP Disadvantages of FPTP Additional Member System (AMS) Advantages of the Additional Member System (AMS) Disadvantages of the Additional Member System (AMS) Single Transferable Vote (STV) Module 04: Political Parties Political Parties The Functions and Features of Political Parties in The UK's Representative Democracy The Funding of UK Political Parties Established Political Parties The Development of a Multi-Party System Various Factors That Affect Party Success Module 05: Pressure Groups Pressure Groups Functions of Pressure Groups Classifying Pressure Groups Methods Used by Pressure Groups Factors in The Success and Failure of Pressure Groups Pressure Groups, Society and Democracy Think Tanks, Lobbyists and Celebrities Module 06: The European Union The Development of The European Union Map of the European Union The Aims of The European Union The European Union's values A Single European Market Economic, Social and Territorial Cohesion An Economic and Monetary Union Module 07: The Nature and Sources of The British Constitution What Is A Constitution? The Development of The Constitution The Nature and Theory of The Constitution The Five Main Sources of The UK Constitution Module 08: Parliament The History and Status of Parliament Parliamentary Sovereignty The Structure of The UK Parliament and Its Office Holders The Structure of The House of Commons The Structure of The House of Lords Legislation The Legislative Process How Effective Is The UK Parliament Today? Module 09: The Prime Minister and Cabinet The Executive The Prime Minister What Is The Role Of The Prime Minister? Who Becomes Prime Minister? How Powerful Is The Prime Minister? The Cabinet Cabinet Ministers Cabinet Meetings Cabinet Committees The Cabinet Office Module 10: The Judiciary The Nature of The Senior Judiciary The Supreme Court Why Was The UK Supreme Court Established? What Functions Does The Supreme Court Perform? The Appointments Process Of The Supreme Court Key Doctrines and Principles That Underpin The Work Of The Supreme Court The Power of The UK Supreme Court Module 11: Devolution Devolution Origins of Devolution The Scottish Parliament and Government The Welsh Assembly and Government The Northern Ireland Assembly and Executive The Impact of Devolution on UK Politics Module 12: Liberalism Core Idea Individualism Freedom or Liberty The State: A 'Necessary Evil' Rationalism Equality and Social Justice Liberal Democracy Module 13: Conservatism Historical Overview Core Ideas and Principles Authoritarian Conservatism Paternalistic Conservatism Libertarian Conservatism National Conservatism Module 14: Socialism Historical Overview Core Ideas and Principles Types of Socialism Revival of Socialism? Module 15: Nationalism Historical Overview Core Ideas and Principles Types of Nationalism Module 16: Feminism Historical Overview Core Ideas and Principles Types of Feminism Module 17: Multiculturalism Historical Overview Core Ideas and Principles Types of Multiculturalism Module 18: Anarchism Anarchism Historical Overview Core Ideas and Principles Types of Anarchism Module 19: Ecologism Ecologism Historical Overview Core Ideas and Principles Types of Ecologism Module 20: The Constitutional Framework of US Government The Nature of The US Constitution The Principles of The US Constitution and Their Effectiveness Today Module 21: The Legislative Branch of Government: Congress The Structure of Congress The Functions of Congress The Changing Powers of Congress Module 22: The Executive Branch of Government: President Formal Sources of Presidential Power as Outlined in The US Constitution and Their Use Informal Sources of Presidential Power and Their Use The Executive Office of the President (EXOP) Relationships Between The Presidency and Congress Relationships Between The Presidency And The Supreme Court Limitations on Presidential Power and Why This Varies Module 23: The Judicial Branch of Government The Nature and Role of The Supreme Court The Appointment Process for The Supreme Court Factors Influencing The President's Choice Of Nominee The Role of Judicial Activism and Judicial Restraint The Protection of Civil Liberties and Rights in The US Today The Effectiveness of The Supreme Court in Protecting Rights Module 24: The Electoral Process and Direct Democracy Electoral Systems in The USA Campaign Finance Key Ideas and Principles of The Democratic and Republican Parties Conflicts and Tendencies Interest Groups in The USA Module 25: Comparative Approaches Theoretical Approaches Similarities and Differences in The Constitution Legislatures: Congress and Parliament President and Prime Minister: Five Key Constitutional Differences Judiciary and Civil Rights How is this Course assessed? To assess your learning, you have to complete the assignment questions provided at the end of the course. You have to score at least 60% to pass the exam. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing this course, learners will be able to order an endorsed certificate as proof of their achievement. The hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Accredited Certification from One Education After successfully completing this Politics course, you will qualify for the CPD Certification (CPD QS) certified certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 150 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This Politics course is ideal for British citizens who want to gain a deeper understanding of UK politics Individuals who want to participate actively in politics Students of politics or related fields Anyone interested in politics or pursuing a career in public service Requirements There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course. The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and being over the age of 16. Career path Political Analyst (£30,000 - £60,000) Public Relations Officer (£22,000 - £45,000) Political Researcher (£24,000 - £42,000) Political Campaign Manager (£25,000 - £50,000) Lobbyist (£22,000 - £70,000) Civil Servant (£20,000 - £80,000) Diplomat (£27,000 - £80,000)

Capture every word, stay composed under pressure, and organise communications with clarity. The Minute Taker / Audio Typist 20-in-1 bundle is your pathway into office roles where accuracy, discretion, and professionalism matter most. Perfect for those seeking structured admin, meeting, or transcription-related careers—this bundle is your job-readiness shortcut. Description Minute taking and audio typing require more than fast fingers—they demand clarity, structure, and composure. This all-in-one course collection helps you prove those skills to employers in sectors where documentation and communication are critical. Whether you're applying to corporate boards, law firms, medical offices, or virtual admin roles, this training signals your preparedness to handle meetings, calls, and documentation with efficiency and professionalism. Get ahead of the hiring curve by building credibility across 20 employment-focused areas—all for less than the cost of one traditional course. Enrol now before the opportunity times out. FAQ Who should enrol in this bundle? Aspiring secretaries, board assistants, audio typists, VAs, and admin professionals. What types of roles will this help with? Minute taker, transcriptionist, administrative assistant, meeting support, and PA/EA roles. Are the courses suitable for beginners? Yes. No experience is needed—ideal for jobseekers and career switchers alike. Will I get certificates? Yes. Each course includes certification for your CV or LinkedIn profile. Is there a deadline to enrol? Yes. This limited-time offer won’t return once the promotion ends. Which industries will value this bundle? Corporate, legal, public sector, education, healthcare, and remote admin teams.

Mastery of the English language is a passport to career opportunities in virtually every sector. This 20-in-1 English bundle equips you with a versatile, communication-first skillset designed to make you a standout candidate in today’s content-driven, global workplace. Description Strong English skills aren't optional anymore—they're essential. From crafting persuasive emails to presenting confidently in meetings, professionals across marketing, teaching, customer service, administration, and writing roles are expected to deliver with clarity and impact. This all-in-one English bundle provides an edge in competitive hiring processes by combining writing finesse, verbal confidence, and business communication know-how. Whether you're targeting content creation, publishing, virtual assistance, education, or client-facing roles, this bundle has you covered. With 20 industry-aligned courses in one smartly curated package, you get more than training—you gain career credibility. And with thousands competing for remote and global opportunities, you can't afford to be average. Make sure your English speaks volumes before someone else gets the job. FAQ Q: What jobs does this bundle align with? A: Content writer, ESL teacher, administrative assistant, proofreader, editor, and customer service rep. Q: Is this bundle good for international professionals? A: Yes, especially for those seeking work in English-speaking environments or global teams. Q: Can this help me in remote or freelance jobs? A: Absolutely—communication is a top skill for remote and online freelance roles. Q: What industries is this relevant to? A: Publishing, education, virtual assistance, sales, marketing, and business support. Q: Will I get lifetime access to all the content? A: Yes, enrol once and learn at your convenience.

Front Desk Skills Training Level 3 Course Overview: The "Front Desk Skills Training Level 3" course provides comprehensive training for individuals seeking to enhance their front desk expertise. It covers essential areas such as customer service, communication, time management, and business writing, equipping learners with the skills needed to excel in a professional front desk or receptionist role. The course is designed to improve learners' organisational abilities, efficiency in managing tasks, and proficiency in handling a wide range of administrative duties. By the end of the course, learners will have a solid foundation in key front desk responsibilities, preparing them for a variety of roles in customer-facing environments. Course Description: This course offers in-depth coverage of essential front desk skills, including telephone etiquette, managing business correspondence, travel arrangements, and the organisation of meetings and conferences. Learners will gain the ability to effectively manage time and maintain accurate records, develop strong business writing skills, and master organisational tasks crucial to front desk operations. The course also focuses on enhancing communication and customer service capabilities, ensuring learners are well-equipped to represent their employer with professionalism. With a balanced focus on administrative tasks and customer interaction, the training prepares individuals to thrive in dynamic front desk roles, enabling career progression in various industries. Front Desk Skills Training Level 3 Curriculum: Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash (See full curriculum) Who is this course for? Individuals seeking to enhance their front desk skills. Professionals aiming to improve their administrative and communication abilities. Beginners with an interest in administrative or customer service roles. Those seeking career advancement in office management or receptionist positions. Career Path Front Desk Receptionist Office Administrator Executive Assistant Customer Service Representative Administrative Assistant Office Manager Travel Coordinator Conference and Event Coordinator

Overview This Quality Management and Strategic Training course will unlock your full potential and will show you how to excel in a career in Quality Management and Strategic Training. So upskill now and reach your full potential. Everything you need to get started in Quality Management and Strategic Training is available in this course. Learning and progressing are the hallmarks of personal development. This Quality Management and Strategic Training will quickly teach you the must-have skills needed to start in the relevant industry. In This Quality Management and Strategic Training - ISO 9001 Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Quality Management and Strategic Training - ISO 9001 skills to help you advance your career. Acquire a comprehensive understanding of various Quality Management and Strategic Training - ISO 9001 topics and tips from industry experts. Learn in-demand Quality Management and Strategic Training - ISO 9001 skills that are in high demand among UK employers, which will help you to kickstart your career. This Quality Management and Strategic Training course covers everything you must know to stand against the tough competition in the Quality Management and Strategic Training field.  The future is truly yours to seize with this Quality Management and Strategic Training. Enrol today and complete the course to achieve a Quality Management and Strategic Training certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Quality Management and Strategic Training course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Quality Management and Strategic Training course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Quality Management and Strategic Training course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Quality Management and Strategic Training is suitable for anyone aspiring to start a career in Quality Management and Strategic Training; even if you are new to this and have no prior knowledge on Quality Management and Strategic Training, this course is going to be very easy for you to understand.  And if you are already working in the Quality Management and Strategic Training field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Quality Management and Strategic Training course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Quality Management and Strategic Training course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Quality Management and Strategic Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Quality Management and Strategic Training course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Course Structure Course Structure 00:07:00 Critical Definitions What is Quality 00:00:00 What is ISO 00:08:00 What is a System - Management System 00:02:00 What is Policy - Quality Policy 00:06:00 What is Vision, Mission & Strategy 00:03:00 QA Vs QC 00:06:00 Effectiveness Vs Efficiency 00:06:00 Verification Vs Validation 00:11:00 Conformity Vs Nonconformity Vs Defect 00:04:00 Correction Vs Corrective Action Vs Preventive Action 00:08:00 Risk & Preventive Action 00:06:00 What is Competence 00:03:00 What is the Context of the Organization 00:05:00 Who are the Interested parties 00:03:00 What are the Needs & expectations 00:05:00 Management System Requirements 00:01:00 Who is a customer 00:02:00 What is Customer Satisfaction 00:06:00 Product Vs Service Vs Process 00:05:00 Document Vs Record 00:06:00 What is Customer Complaint 00:02:00 Measuring Vs Monitoring Vs Performance 00:02:00 Who is Responsible Who is Responsible 00:12:00 Responsibility Vs Accountability 00:02:00 Quality Management Principles Quality Management Principles 00:17:00 Major Changes ISO 9001:2015 Core Concepts 00:08:00 Major terminology Differences 00:04:00 Documented Information 00:07:00 Major changes - Organizational Knowledge 00:05:00 Major changes - Risk Based Thinking 00:06:00 Process Approach Process Approach Concept-1 00:04:00 What is PDCA 00:05:00 Process Approach Concept-2 00:03:00 Process Approach in ISO 9001:2015 00:04:00 Key Benefits 00:07:00 PDCA in ISO 9001 2015 00:10:00 Context of the Organization Understanding the Organization and its Context 00:08:00 Internal & External issues 00:03:00 SWOT Analysis 00:06:00 Interested Parties & their Needs & Expectations 00:03:00 KANO Model 00:10:00 Understanding the context - Summary 00:08:00 Choosing your Strategic Objective 00:05:00 Strategic Map Examples-1 00:03:00 Strategic Planning Process 00:06:00 What is a Vision 00:06:00 How to Create a Vision Statement 00:08:00 What is a Mission 00:06:00 SMART GOAL 00:06:00 SMART Goal Example 00:04:00 Strategic Map Examples-2 00:10:00 Context Chapter Summary 00:07:00 Quality Objectives Quality Objectives & Planning 00:05:00 ISO & SMART 00:02:00 Objectives Origin 00:06:00 Objectives Examples 00:07:00 Goal Vs Objective-1 00:07:00 Goal Vs Objective Example 00:02:00 Goal Vs Objective-2 00:10:00 Performance Evaluation Performance Evaluation in ISO 9001:2015 00:10:00 Customer Satisfaction 00:06:00 Analysis & Evaluation 00:12:00 Key Performance Indicators 00:08:00 Dashboard Examples 00:07:00 Management Review Meetings 00:11:00 Improvement 00:16:00 Nonconformity & Corrective Action 00:06:00 Nonconformity & Corrective Action Example 00:06:00 Nonconformity & Corrective Action Origin 00:06:00 Continual Improvement 00:01:00 Analysis Mindset 00:09:00 Quantitative Vs Qualitative 00:16:00 Now What Now What? 00:11:00 Course Summary 00:10:00 Helpful Tools SIPOC 00:06:00 Flowcharts 00:04:00 Control Charts 00:04:00 Cause and Effect Diagram 00:06:00 Pareto Chart 00:07:00 5 WHYs 00:03:00 Other Tools 00:08:00 Finally! 00:01:00 See you soon Bonus Lecture 00:02:00

The Office Management and Receptionist Skills - CPD Accredited Course is designed to sharpen the essential abilities needed to excel in office environments and front-desk roles. This course carefully covers the core competencies that form the backbone of efficient office management, including self-management techniques, time management, and effective communication. Each module builds on the last, creating a structured pathway to enhance organisation and planning skills, which are vital for maintaining a smooth-running workplace. Whether you’re starting in administration or looking to refine your existing skills, this course provides clear and focused guidance. Delving into self-management and time management, the course offers strategies to manage workloads effectively and prioritise tasks with confidence. The communication modules refine both written and verbal interaction skills, ensuring you handle enquiries and correspondence with professionalism and clarity. The course also addresses additional challenges often faced in office settings, preparing you to approach tasks with flexibility and resilience. Delivered entirely online, this course suits busy professionals aiming to boost their efficiency and contribute positively to any office team. It’s an excellent choice for anyone seeking to improve their office and reception capabilities through a flexible and accessible learning experience. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Core Skills Required Module 02: Self-Management (I) Module 03: Self-Management (II) Module 04: Time Management (I) Module 05: Time Management (II) Module 06: Organizing and Planning (I) Module 07: Organizing and Planning (II) Module 08: Communication (I) Module 09: Communication (II) Module 10: Additional Challenges Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Office Management and Receptionist Skills - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Office Management and Receptionist Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Office Management and Receptionist Skills - CPD Accredited training.

In today’s professional landscape, safeguarding sensitive information is paramount. The Workplace Confidentiality course offers a clear and insightful understanding of how confidentiality shapes trust, respect, and integrity within any organisation. This course unpacks the various types of confidentiality that employees and employers must uphold to maintain a secure and respectful working environment. By exploring the nuances of business etiquette alongside confidentiality principles, learners will grasp why discretion is more than just a guideline—it’s a vital pillar of workplace professionalism. Through well-structured modules, this course highlights the crucial role confidentiality plays in relationships between co-workers, as well as the responsibilities employers hold to protect sensitive information. Participants will gain a thorough appreciation of the risks surrounding confidentiality breaches and practical approaches to prevent them. Ideal for those aiming to enhance their awareness of confidentiality in the workplace, this course equips individuals with the knowledge necessary to foster trust and safeguard organisational integrity in all professional interactions. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Workplace Confidentiality - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Workplace Confidentiality - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Workplace Confidentiality - CPD Accredited training.