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Office Management: Office Management Online Introducing the Ultimate Office Management Online Course: Unlock Your Potential! Are you ready to take your career in office management to the next level? Look no further! Our comprehensive Office Management: Office Management Course is designed to equip you with the skills and knowledge you need to thrive in today's dynamic workplace. Whether you are an aspiring office manager or an experienced professional looking to enhance your abilities, this Office Management: Office Management course is your gateway to success. Our Office Management: Office Management course curriculum has been carefully crafted by industry experts to ensure that you gain practical, up-to-date knowledge in all areas of office management: office management. From effective communication strategies to project management techniques, you will acquire the essential skills employers value most. Upon successful completion of the Office Management: Office Management course, you will receive a prestigious Office Management: Office Management Certification. This valuable credential will set you apart from the competition, increase your employability, and demonstrate your commitment to professional development. By enrolling in our Office Management: Office Management Online Course, you are ensuring maximum exposure and credibility for your qualifications. So, enroll in our Office Management: Office Management Course today to make your mark in the world of office management: office management! Main Course: Office Management Course Courses including with this Office Management: Office Management Course. Course 01: Level 7 Leadership & Management Course 02: Executive PA Training Course 03: Time Management Course 04: Minute Taking Course Course 05: HR Management Course [Note: Free PDF certificate will provide as soon as completing the Office Management: Office Management Course] Office Management: Office Management Online Course Curriculum of Office Management Module 01: Fundamentals of Office Administration Module 02: Qualities of an Effective Administrator Module 03: Information regarding shipping and mail services Module 04: Ways to create effective plans and schedule. Module 05: Outline setting up conferences and meetings. Module 06: Business Writing Techniques Module 07: Management of time Module 08: An Overview of Stress Management Module 09: Telephone Business Proficiency Module 10: Communication Techniques Module 11: Strategies to manage conflicts. Module 12: Business etiquette guidelines Module 13: Basics of Microsoft Office Skills Certification of Office Management: Office Management After completing the Office Management: Office Management course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Assessment Method of Office Management: Office Management After completing Office Management: Office Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Office Management: Office Management Online Learners can take this Office Management: Office Management course without any prior knowledge of this topic, and there are no age restrictions. As a result, anyone interested in Office Management: Office Management can enrol in the course. Requirements Office Management: Office Management Online To enrol in this Office Management: Office Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Office Management: Office Management Course. Be energetic and self-motivated to complete our Office Management: Office Management Course. Basic computer Skill is required to complete our Office Management: Office Management Course. If you want to enrol in our Office Management: Office Management Course, you must be at least 15 years old. Career path Office Management: Office Management Online After completing the Office Management: Office Management course/training, you will be able to confidently grasp specific knowledge and skills in order to improve yourself and enhance your skills for a career in the relevant employment sector.

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Are you looking to elevate your professional skills to new heights? Introducing our Minute Taking at QLS Level 5 Diploma, a QLS-endorsed course bundle that sets a new standard in online education. This prestigious endorsement by the Quality Licence Scheme (QLS) is a testament to the exceptional quality and rigour of our course content. The bundle comprises 11 CPD-accredited courses, each meticulously designed to meet the highest standards of learning. This endorsement not only highlights the excellence of our courses but also assures that your learning journey is recognised and valued in the professional world. The purpose of Minute Taking at QLS Level 5 Diploma is to provide learners with a comprehensive, skill-enriching experience that caters to a variety of professional needs. Each course within the bundle is crafted to not only impart essential knowledge but also to enhance practical skills, ensuring that learners are well-equipped to excel in their respective fields. From gaining cutting-edge industry insights to mastering critical thinking and problem-solving techniques, this bundle is an amalgamation of learning experiences that are both enriching and empowering. Moreover, Minute Taking at QLS Level 5 Diploma goes beyond just online learning. Upon completion of the bundle, learners will receive a free QLS Endorsed Hardcopy Certificate & 11 CPD Accredited PDF Certificate, a tangible acknowledgement of their dedication and hard work. This certificate serves as a powerful tool in showcasing your newly acquired skills and knowledge to potential employers. So, why wait? Embark on this transformative learning journey today and unlock your potential with Minute Taking at QLS Level 5 Diploma! This premium bundle comprises the following courses, QLS Endorsed Course: Course 01: Minute Taking at QLS Level 5 Diploma CPD QS Accredited Courses: Course 02: Personal Assistant Course 03: Online Meeting Management Course 04: Diary Management Course 05: Document Control Course 06: Touch Typing Training Course 07: GDPR Course 08: Office Skills and Administration Course 09: Paralegal Training Course 10: Business Law Course 11: Time Management Training - Online Course Course 12: Decision Making and Critical Thinking Learning Outcomes Upon completion of the bundle, you will be able to: Acquire industry-relevant skills and up-to-date knowledge. Enhance critical thinking and problem-solving abilities. Gain a competitive edge in the job market with QLS-endorsed certification. Develop a comprehensive understanding of [specific industry/field]. Master practical application of theoretical concepts. Improve career prospects with CPD-accredited courses. The Minute Taking at QLS Level 5 Diploma offers an unparalleled learning experience endorsed by the Quality Licence Scheme (QLS). This endorsement underlines the quality and depth of the courses, ensuring that your learning is recognised globally. The bundle includes 11 CPD-accredited courses, each meticulously designed to cater to your professional development needs. Whether you're looking to gain new skills, enhance existing ones, or pursue a complete career change, this bundle provides the tools and knowledge necessary to achieve your goals. The Quality Licence Scheme (QLS) endorsement further elevates your professional credibility, signalling to potential employers your commitment to excellence and continuous learning. The benefits of this course are manifold - from enhancing your resume with a QLS-endorsed certification to developing skills directly applicable to your job, positioning you for promotions, higher salary brackets, and a broader range of career opportunities. Embark on a journey of professional transformation with Minute Taking at QLS Level 5 Diploma today and seize the opportunity to stand out in your career. Enrol in Minute Taking now and take the first step towards unlocking a world of potential and possibilities. Don't miss out on this chance to redefine your professional trajectory! Certificate of Achievement: QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive a Free Premium QLS Endorsed Hard Copy Certificate titled 'Minute Taking at QLS Level 5 Diploma' & 11 Free CPD Accredited PDF Certificates. These certificates serve to validate the completion of the course, the level achieved, and the QLS endorsement. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Minute Taking at QLS Level 5 Diploma bundle is ideal for: Professionals seeking to enhance their skills and knowledge. Individuals aiming for career advancement or transition. Those seeking CPD-accredited certification for professional growth. Learners desiring a QLS-endorsed comprehensive learning experience. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Upon completing the Minute Taking at QLS Level 5 Diploma course bundle, each offering promising prospects and competitive salary ranges. Whether you aspire to climb the corporate ladder in a managerial role, delve into the dynamic world of marketing, explore the intricacies of finance, or excel in the ever-evolving field of technology. Certificates CPD Quality Standard Certificate Digital certificate - Included Free 11 CPD Accredited PDF Certificates. QLS Endorsed Certificate Hard copy certificate - Included

Minute taking: Minute taking Course Online This meticulously designed Minute taking: Minute taking Course is your ultimate guide to transforming your minute taking abilities from mundane to magnificent. Whether you are a seasoned professional looking to enhance your skills or a beginner just starting your career, this Minute taking: Minute taking course is tailored to meet your specific needs and take you to new heights of excellence. The Minute taking: Minute taking Course is also appropriate for anybody interested in this field, as well as those who are already working as a minute taker and want to improve their knowledge and skills. Our Minute taking: Minute taking Course is designed to elevate your professional image by arming you with the knowledge and skills to excel in Minute taking: Minute taking. Enhance your reputation as a reliable and valuable asset in any organisation, and watch your confidence soar as you consistently produce high-quality meeting minutes. This comprehensive Minute taking: Minute taking Course discovers how to leverage the power of modern technology tools to streamline your Minute taking: Minute taking process. From note-taking apps to transcription software, you will learn how to harness these resources to save time and improve the overall quality of minute taking. By the completion of the Minute taking: Minute taking Course, you will have a thorough understanding of the traits of a successful minute taker as well as how to apply the methods gained in this Minute taking: Minute taking course to advance your career. There are several instructional videos, informative graphics, instructions, assistance, and other resources included in the Minute taking: Minute taking Course. Throughout the Minute taking: Minute taking course, you will have access to online assistance. The Minute taking: Minute taking Course is easily accessible online, allowing you to study from the convenience of your own home and at your own pace. You can access the Minute taking: Minute taking course modules from any device and place with just an internet connection. Don't miss this opportunity to become a master in the art of minute taking. Upgrade your skills, transform your career, and make a lasting impact with our Minute taking: Minute taking Course. Enrol Minute taking: Minute taking today and unlock a world of possibilities for yourself and your organisation. Remember, great meetings start with exceptional minutes. Take the first step towards excellence by joining Minute Taking now! Why choose this Minute taking: Minute taking Course from the School of Health Care? Self-paced Minute taking course, access available from anywhere in the world. High-quality study materials that are easy to understand. Minute taking Course developed by industry experts. After each module of Minute taking, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Minute taking: Minute taking course.. Courses you will GET with Minute taking : Minute taking course Course 01: Minute taking Course 02: Executive PA Course 03: Office Management [ Note: Free PDF certificate as soon as completing Minute taking: Minute taking Course] Minute taking: Minute taking Course Online This Minute taking: Minute taking Course consists of 10 modules. Assessment Method of Minute taking: Minute taking Course After completing Minute taking: Minute taking Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Minute taking: Minute taking Course After completing the Minute taking: Minute taking Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Minute taking: Minute taking Course Online This Minute taking: Minute taking Course is ideal for anyone who has a minute taking or meeting management responsibilities. This includes the following roles: Minute Taker Chairperson Secretary Board Director Requirements Minute taking: Minute taking Course Online To enrol in this Minute taking: Minute taking Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Minute taking: Minute taking Course. Be energetic and self-motivated to complete our Minute taking: Minute taking Course. Basic computer Skill is required to complete our Minute taking: Minute taking Course. If you want to enrol in our Minute taking: Minute taking Course, you must be at least 15 years old. Career path Minute taking: Minute taking Course Online This Minute taking: Minute taking Course will lead you to a range of career opportunities, here are few prospects: Minute Taker: £21,000 - £24,000 per annum Personal Assistant : £45,000 - £50,000 per annum Secretary: £20,000 - £22,000 - £24,000 per annum Chairperson: - £20,000 - £22,000

The first Club and Community Forum will be held online on September 30th, 7-8pm. We'll discuss: Introduction to the forum and gathering your expectations. Active Lancashire and Sport Welfare Officer roles. Creating positive club and community cultures. Future forum plans and your input. The forum aims to connect people, share experiences, and promote best practices. We look forward to a successful first meeting.

How to be a Great Executive Sponsor: Virtual In-House Training This three-hour course provides key tips and techniques for becoming an actively engaged, and impactful, Executive Sponsor of projects and programs. It will explain not just what your role is, but the very specific actions you can, and must, take to increase your project's probability of success. This three-hour course provides key tips and techniques for becoming an actively engaged, and impactful, Executive Sponsor of projects and programs. It will explain not just what your role is, but the very specific actions you can, and must, take to increase your project's probability of success. And, it will highlight the key personality and other traits that are found in successful Sponsors. Regardless if you're sponsoring an Agile software development project, a construction megaproject, or any other type of project in between, this course will help get you 'hit the ground running' and being an 'impact player' on day one. Various activities and discussions will acquaint you with this important role and what you need to do to become a great executive sponsor. What you Will Learn At the end of this program, you will be able to: Define project success so everyone is 'singing from the same sheet of music' Immediately apply the ten key attributes of a great sponsor on your project Recognize great sponsorship and determine if you're the right fit for the role Practice Sponsorship over the course of the project life cycle by engaging in very specific actions and activities Be a better investment manager by analyzing the behaviors of successful activist investors Foundation Concepts The quantifiable benefits of being an actively engaged Sponsor Sponsor defined Clarence Kelly Johnson and the SR-71 Blackbird: An example of the power of Sponsorship Defining Project Success Project success: More than meeting the triple constraints Benefits management: The Sponsor's focus The Investment - Life-cycle vs. the Project Life-cycle The three questions Sponsors need to ask to define project success 10 Key Attributes of a Great Sponsor 10 Key Attributes of a Great Sponsor The Makings of a Great Sponsor The most important skills and competencies of an executive sponsor What great Sponsors do and when Four Things a Great Sponsor Can Learn from an Activist Investor The story of Outerwall, Inc. and Glen Welling of Engaged Capital, LLC Sponsors and Activist Investors Sponsorship of the 2nd Avenue Subway in Manhattan: A classic textbook example