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Quality Management and Strategic Training
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Highlights
On-Demand course
8 hours 35 minutes
Intermediate level
Description
Overview
This Quality Management and Strategic Training course will unlock your full potential and will show you how to excel in a career in Quality Management and Strategic Training. So upskill now and reach your full potential. Everything you need to get started in Quality Management and Strategic Training is available in this course.
Learning and progressing are the hallmarks of personal development. This Quality Management and Strategic Training will quickly teach you the must-have skills needed to start in the relevant industry.
In This Quality Management and Strategic Training - ISO 9001 Course, You Will:
Learn strategies to boost your workplace efficiency.
Hone your Quality Management and Strategic Training - ISO 9001 skills to help you advance your career.
Acquire a comprehensive understanding of various Quality Management and Strategic Training - ISO 9001 topics and tips from industry experts.
Learn in-demand Quality Management and Strategic Training - ISO 9001 skills that are in high demand among UK employers, which will help you to kickstart your career.
This Quality Management and Strategic Training course covers everything you must know to stand against the tough competition in the Quality Management and Strategic Training field.
The future is truly yours to seize with this Quality Management and Strategic Training. Enrol today and complete the course to achieve a Quality Management and Strategic Training certificate that can change your professional career forever.
Additional Perks of Buying a Course From Institute of Mental Health
Study online - whenever and wherever you want.
One-to-one support from a dedicated tutor throughout your course.
Certificate immediately upon course completion
100% Money back guarantee
Exclusive discounts on your next course purchase from Institute of Mental Health
Enrolling in the Quality Management and Strategic Training course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.
Process of Evaluation
After studying the Quality Management and Strategic Training course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
Upon successfully completing the Quality Management and Strategic Training course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.
Who Is This Course for?
This Quality Management and Strategic Training is suitable for anyone aspiring to start a career in Quality Management and Strategic Training; even if you are new to this and have no prior knowledge on Quality Management and Strategic Training, this course is going to be very easy for you to understand.
And if you are already working in the Quality Management and Strategic Training field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.
Taking this Quality Management and Strategic Training course is a win-win for you in all aspects.
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.
Requirements
This Quality Management and Strategic Training course has no prerequisite.
You don't need any educational qualification or experience to enrol in the Quality Management and Strategic Training course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Quality Management and Strategic Training course.
Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.
Course Curriculum
Course Structure | |||
Course Structure | 00:07:00 | ||
Critical Definitions | |||
What is Quality | 00:00:00 | ||
What is ISO | 00:08:00 | ||
What is a System - Management System | 00:02:00 | ||
What is Policy - Quality Policy | 00:06:00 | ||
What is Vision, Mission & Strategy | 00:03:00 | ||
QA Vs QC | 00:06:00 | ||
Effectiveness Vs Efficiency | 00:06:00 | ||
Verification Vs Validation | 00:11:00 | ||
Conformity Vs Nonconformity Vs Defect | 00:04:00 | ||
Correction Vs Corrective Action Vs Preventive Action | 00:08:00 | ||
Risk & Preventive Action | 00:06:00 | ||
What is Competence | 00:03:00 | ||
What is the Context of the Organization | 00:05:00 | ||
Who are the Interested parties | 00:03:00 | ||
What are the Needs & expectations | 00:05:00 | ||
Management System Requirements | 00:01:00 | ||
Who is a customer | 00:02:00 | ||
What is Customer Satisfaction | 00:06:00 | ||
Product Vs Service Vs Process | 00:05:00 | ||
Document Vs Record | 00:06:00 | ||
What is Customer Complaint | 00:02:00 | ||
Measuring Vs Monitoring Vs Performance | 00:02:00 | ||
Who is Responsible | |||
Who is Responsible | 00:12:00 | ||
Responsibility Vs Accountability | 00:02:00 | ||
Quality Management Principles | |||
Quality Management Principles | 00:17:00 | ||
Major Changes | |||
ISO 9001:2015 Core Concepts | 00:08:00 | ||
Major terminology Differences | 00:04:00 | ||
Documented Information | 00:07:00 | ||
Major changes - Organizational Knowledge | 00:05:00 | ||
Major changes - Risk Based Thinking | 00:06:00 | ||
Process Approach | |||
Process Approach Concept-1 | 00:04:00 | ||
What is PDCA | 00:05:00 | ||
Process Approach Concept-2 | 00:03:00 | ||
Process Approach in ISO 9001:2015 | 00:04:00 | ||
Key Benefits | 00:07:00 | ||
PDCA in ISO 9001 2015 | 00:10:00 | ||
Context of the Organization | |||
Understanding the Organization and its Context | 00:08:00 | ||
Internal & External issues | 00:03:00 | ||
SWOT Analysis | 00:06:00 | ||
Interested Parties & their Needs & Expectations | 00:03:00 | ||
KANO Model | 00:10:00 | ||
Understanding the context - Summary | 00:08:00 | ||
Choosing your Strategic Objective | 00:05:00 | ||
Strategic Map Examples-1 | 00:03:00 | ||
Strategic Planning Process | 00:06:00 | ||
What is a Vision | 00:06:00 | ||
How to Create a Vision Statement | 00:08:00 | ||
What is a Mission | 00:06:00 | ||
SMART GOAL | 00:06:00 | ||
SMART Goal Example | 00:04:00 | ||
Strategic Map Examples-2 | 00:10:00 | ||
Context Chapter Summary | 00:07:00 | ||
Quality Objectives | |||
Quality Objectives & Planning | 00:05:00 | ||
ISO & SMART | 00:02:00 | ||
Objectives Origin | 00:06:00 | ||
Objectives Examples | 00:07:00 | ||
Goal Vs Objective-1 | 00:07:00 | ||
Goal Vs Objective Example | 00:02:00 | ||
Goal Vs Objective-2 | 00:10:00 | ||
Performance Evaluation | |||
Performance Evaluation in ISO 9001:2015 | 00:10:00 | ||
Customer Satisfaction | 00:06:00 | ||
Analysis & Evaluation | 00:12:00 | ||
Key Performance Indicators | 00:08:00 | ||
Dashboard Examples | 00:07:00 | ||
Management Review Meetings | 00:11:00 | ||
Improvement | 00:16:00 | ||
Nonconformity & Corrective Action | 00:06:00 | ||
Nonconformity & Corrective Action Example | 00:06:00 | ||
Nonconformity & Corrective Action Origin | 00:06:00 | ||
Continual Improvement | 00:01:00 | ||
Analysis Mindset | 00:09:00 | ||
Quantitative Vs Qualitative | 00:16:00 | ||
Now What | |||
Now What? | 00:11:00 | ||
Course Summary | 00:10:00 | ||
Helpful Tools | |||
SIPOC | 00:06:00 | ||
Flowcharts | 00:04:00 | ||
Control Charts | 00:04:00 | ||
Cause and Effect Diagram | 00:06:00 | ||
Pareto Chart | 00:07:00 | ||
5 WHYs | 00:03:00 | ||
Other Tools | 00:08:00 | ||
Finally! | 00:01:00 | ||
See you soon | |||
Bonus Lecture | 00:02:00 |
About The Provider
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