Office Management and Receptionist Skills - CPD Accredited Course

Description

Efficient offices don’t run on coffee alone – they run on the steady hands of skilled managers and receptionists who know how to keep everything ticking without fuss or fluster. This CPD-accredited course is your passport to mastering the essentials of office coordination, administrative systems, and reception etiquette that make businesses function like a well-rehearsed string quartet (minus the violins). Whether you're looking to refine your organisational flair or finally understand what “scheduling synergy” actually means, this course has your back – with zero jargon and a touch of charm.

We’ll guide you through key office procedures, professional communication techniques, document management, and the gentle art of telephone diplomacy. You'll also get the lowdown on digital tools that can turn chaos into calendar invites. Whether you're already perched behind the front desk or eyeing a career in office administration, this course offers structured learning without requiring a stapler in hand. It’s all designed to help you function with confidence, deliver impeccable service, and maybe even tame that printer that bites.

Additionally, you get:

Hurry up and enrol, before the offer expires!

Course Curriculum:

Course Assessment

You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.

Accredited Certificate

After successfully completing this Office Management and Receptionist Skills - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express.

10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS)

The Office Management and Receptionist Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.

There are no formal entry requirements for the course, with enrollment open to anyone!

Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Office Management and Receptionist Skills - CPD Accredited training.