12646 Manager courses in Ross-on-Wye delivered Online

Become a Certified Digital Leader Designed for: IT managers and business managers Consultants Project managers Key take aways from this leadership course (non-technical): Be comfortable with digital trends and technologies Leverage digital for your business Organise digital and manage digital transformation successfully Module 1 - Digital concepts Digital building blocks Digital lifecycle Big Data strategy Module 2 - Digital strategy Strategy Golden triangle of digital transformation Opportunity analysis Module 3 - Digital marketing Advertising Funnels E-commerce Module 4 - Digital economy Competitive landscape Influencers Legislation Module 5 - Digital finance Digital investments Defining budgets for digital ROI of digital marketing Module 6 - Information risks Information security concepts AI risks Privacy and Intellectual Property Module 7 - Organising digital Organisational design Iterative approaches Module 8 - Leading the digital workforce Digital mindset Robots & human workforce Industry 4.0 Module 9 - Leading Digital Transformation programmes Product development & Innovation Programme management Organisational change Case studies 3 business cases

Firefighting or solving the same problems week after week? Create a problem-solving culture in your business with this proven methodology.

Payroll is a very important function for any businesses that pay their employees wages or salaries through PAYE Scheme. Through the payroll, function businesses calculate the correct amount Tax and NI to pay wages and salaries accurately. The payroll function is responsible for providing payslips and other documents to employees and reporting correctly to managers and HMRC. Sage Payroll Courses Starting our Sage Payroll courses will enhance your career potentials and give you the skills and knowledge you need to get started in Payroll. Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. Changes in Payroll Are you up to date with the latest RTI (Real Time Information) regulations introduced by HMRC? It's essential that companies comply with the changes.

HMRC Payroll Courses: What is Payroll Payroll is a very important function for any businesses that pay their employees wages or salaries through PAYE Scheme. Through the payroll, function businesses calculate the correct amount Tax and NI to pay wages and salaries accurately. The payroll function is responsible for providing payslips and other documents to employees and reporting correctly to managers and HMRC. Sage Payroll Courses Starting our Sage Payroll courses will enhance your career potentials and give you the skills and knowledge you need to get started in Payroll. Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. Changes in Payroll Are you up to date with the latest RTI (Real Time Information) regulations introduced by HMRC? It's essential that companies comply with the changes. Our Sage Payroll Courses- Sage Payroll Training Level 1 Sage Payroll Training Level 2 Sage Payroll Training Level 3 Sage Payroll Training - Fast Track (Level 1-3) Total Sage Training (Sage 50 Accounts + Payroll) Professional or Industry specific qualification

Negotiation is an everyday challenge for some whether it be in the office, field or at home. Have you ever walked away from a situation thinking "if I'd only put my thoughts, side, opinion or words across better"? This 2-day course is perfect for managers, supervisors and sales people. It will focus on negotiation skills and the techniques that go with it. In this energy-charged provision you'll learn and practice negotiation, assertiveness and influencing techniques. Course Syllabus The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following: Module One An Introduction to Negotiation Assessment of your current sales and negotiation strengths and improvement areas What is negotiation? Identifying objectives and all factors affecting negotiation The negotiation model - the four stages Module Two The Preparation Stage The significance of preparation and why we need to prepare What do you need to prepare? Preparing a set of objectives: yours and theirs Understanding constants and variables Researching the other party Creating a "win-win" situation Preparing yourself for possible set-backs and objections Module Three The Discussion Stage The importance of rapport building Opening the negotiation The power of effective questioning techniques Improving your listening skills Controlling emotions Spotting the signs - non-verbal communication and voice clues Module Four The Proposing Stage Stating your opening position Responding to offers How to deal effectively with adjournments Module Five The Bargaining and Closing Stage Making concessions - the techniques Adopting key bargaining skills Dealing with objections and underhand tactics Closing techniques Confirming the agreement Creating long term, lasting commitment Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Leadership Foundations introduces the ideas and practical tools that help individuals, teams and organisations function more effectively. It is also known as 'Foundations of Success' and comprises the core principles and some initial resources that we share with all our clients: The Four Foundations of Leadership Personal responsibility and prioritisation The tyranny of the urgent & the secret of uninterrupted time Developing a planning and goal setting system Understanding Communication Styles Your personal goals and life balance 10 Magic Minutes daily planning

The best leaders are able to enable their team and the organisation to fulfil their potential by creating a highly motivational environment. This program will equip you with skills to: Establish and communicate organisational vision and values Lead change and promote innovation Develop effective teams and coach leaders Understand motivation and develop peoples' potential.

Learn the skills and mindset to become a business partner, align your expertise with the organisational goals, drive growth, and shape the future of your company. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to understand the role of Business Partnering and the key skills needed to be successful in the role. The course is designed specifically to give you an opportunity to explore the role and test a range of techniques to improve your strategic working as well as your influencing and relationship building skills. This course is aimed at individuals who work cross-functionally and with other people to achieve business results and is particularly helpful for those who engage frequently with senior managers and executives. Objectives  By the end of the course you will be able to: Describe the role of Business Partner and the benefit to the business Develop stronger engagement with all internal and external stakeholders Influence without authority Build positive relationships Handle robust conversations Be forward thinking, not reactive Act as a change agent Communicate with confidence and credibility Content Understanding the role of the Business Partner What is Business Partnering from an individual, departmental and business view Using a psychometric test to look at where your strengths are and how you can use them effectively in the role Developing Relationships Creating a powerful first impression. Communication skills Understanding different communication styles Being more proactive in developing key relationships Stakeholder engagement Presenting ideas in a confident and articulate way Understanding and developing trust Connecting with people Networking Influencing and Negotiating Influencing and persuading others Dealing with conflict and difficult conversations Becoming a trusted advisor/Business Partner Advanced questioning skills and techniques to get to the root of a problem Strategic Thinking Develop the mind-set and strategic capability to play a more proactive leading role in the business

Our course empowers you to handle workplace issues effectively and fairly. Learn best practices, procedures, and communication skills to maintain a harmonious and compliant workplace. Course overview Duration: 1 day (6.5 hours) This course will enable participants to manage disciplinary and grievance issues effectively. The emphasis is on the use of a structured approach where positive action and problem-solving is highlighted as a priority. The course will build knowledge, skill and confidence in handling these areas objectively, fairly and appropriately in line with policies/procedures, best practice and legal requirements. Objectives  By the end of the course you will be able to: Describe the purpose of disciplinary and grievance procedures and how these relate to relevant laws and other procedures Know your role as managers in fairly and consistently applying the procedures at the informal and formal stages Explain the grounds for disciplinary or grievance action and the need to collect, assess and present evidence Describe the structure and roles of disciplinary meetings Explain of the basis for reaching fair and reasonable decisions and possible remedies and penalties Describe the grounds and procedure for appeals Content Disciplinary Procedures Employment Contract – what an employee and employer expect and how to manage when broken. Natural Justice – ensuring ‘fair play’. Misconduct v Capability - what is the difference and which process should be used to manage both. Informal v Formal Action – understanding the processes for both informal and formal disciplinary actions. Suspensions – when, why and how to suspend an employee. Investigations – how to undertake a robust investigation and what to include in the report. Disciplinary Meeting – how to conduct the meeting, the different roles involved. Appeals – understanding how people can appeal and the process to appeal. Grievance Procedures What the law requires – what are the legal requirements for handling a grievance. Informal v Formal Action – understanding the processes for both informal and formal grievance procedures. Conducting the hearing – how to undertake a robust hearing and who should be involved. Appeals - how can people appeal and what is the process.

Understand the biases we all have and the impact they can have in the workplace. Look at how to minimise their impact on others and the organisation. Course overview Duration: 1 day (6.5 hours) The purpose of this course is to help individuals understand and recognise their own unconscious biases, and to provide strategies on how to minimise the impact of those biases in the workplace. The course will provide an overview of what unconscious bias is, its prevalence and impact, and ways to mitigate its effects. Objectives By the end of the course you will be able to: Define unconscious bias and recognise different types of bias Understand how unconscious bias affects decision-making and behaviours in the workplace Identify their own unconscious biases Understand the impact of unconscious bias on individual and team performance Apply strategies to mitigate the effects of unconscious bias in the workplace Content Module 1: Introduction to Unconscious Bias Definition of unconscious bias History and prevalence of unconscious bias Different types of unconscious bias (e.g. affinity bias, confirmation bias) Module 2: Understanding the Impact of Unconscious Bias How unconscious bias affects decision-making and behaviours in the workplace Examples of unconscious bias in the workplace Impact of unconscious bias on individual and team performance Module 3: Recognising Your Own Unconscious Biases Identifying personal biases Tools to recognise and minimise unconscious biases Module 4: Mitigating the Impact of Unconscious Bias in the Workplace Best practices for reducing unconscious bias in the workplace Strategies for managerial and executive leadership to combat unconscious bias Tips for creating a culture of inclusion and diversity