Discipline and Grievance

Describe the purpose of disciplinary and grievance procedures and how these relate to relevant laws and other procedures

Know your role as managers in fairly and consistently applying the procedures at the informal and formal stages

Explain the grounds for disciplinary or grievance action and the need to collect, assess and present evidence

Describe the structure and roles of disciplinary meetings

Explain of the basis for reaching fair and reasonable decisions and possible remedies and penalties

Describe the grounds and procedure for appeals

Employment Contract – what an employee and employer expect and how to manage when broken.

Natural Justice – ensuring ‘fair play’.

Misconduct v Capability - what is the difference and which process should be used to manage both.

Informal v Formal Action – understanding the processes for both informal and formal disciplinary actions.

Suspensions – when, why and how to suspend an employee.

Investigations – how to undertake a robust investigation and what to include in the report.

Disciplinary Meeting – how to conduct the meeting, the different roles involved.

Appeals – understanding how people can appeal and the process to appeal.

What the law requires – what are the legal requirements for handling a grievance.

Informal v Formal Action – understanding the processes for both informal and formal grievance procedures.

Conducting the hearing – how to undertake a robust hearing and who should be involved.

Appeals - how can people appeal and what is the process.