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Effective Negotiation Skills Course
- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
Delivered Online or In-Person
You travel to organiser or they travel to you
Nottingham
3 hours
Description
Negotiation is an everyday challenge for some whether it be in the office, field or at home. Have you ever walked away from a situation thinking "if I'd only put my thoughts, side, opinion or words across better"?
This 2-day course is perfect for managers, supervisors and sales people. It will focus on negotiation skills and the techniques that go with it. In this energy-charged provision you'll learn and practice negotiation, assertiveness and influencing techniques.
Course Syllabus
The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following:
Module One
An Introduction to Negotiation
Assessment of your current sales and negotiation strengths and improvement areas
What is negotiation?
Identifying objectives and all factors affecting negotiation
The negotiation model - the four stages
Module Two
The Preparation Stage
The significance of preparation and why we need to prepare
What do you need to prepare?
Preparing a set of objectives: yours and theirs
Understanding constants and variables
Researching the other party
Creating a "win-win" situation
Preparing yourself for possible set-backs and objections
Module Three
The Discussion Stage
The importance of rapport building
Opening the negotiation
The power of effective questioning techniques
Improving your listening skills
Controlling emotions
Spotting the signs - non-verbal communication and voice clues
Module Four
The Proposing Stage
Stating your opening position
Responding to offers
How to deal effectively with adjournments
Module Five
The Bargaining and Closing Stage
Making concessions - the techniques
Adopting key bargaining skills
Dealing with objections and underhand tactics
Closing techniques
Confirming the agreement
Creating long term, lasting commitment
Scheduled Courses
Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.
About The Provider
Dickson Training Ltd
Leeds
Dickson Training Limited is a learning and development provider and consultancy company that specialises in management development, interpersonal skills training, business coaching and team building. Also available is our own range of psychometrics and e-Books to support the vari...
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