• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

11 Courses in London

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

Conflict management – The keys to success to conflict resolution

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.

Conflict management – The keys to success to conflict resolution
Delivered In-PersonFlexible Dates
Price on Enquiry

The keys to success to continuous improvement

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.

The keys to success to continuous improvement
Delivered In-PersonFlexible Dates
Price on Enquiry

Understanding and applying the core values of Leadership

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to lead a team successfully, feel free to check out my Training course focusing on the keys to success to effective Leadership.

Understanding and applying the core values of Leadership
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

How to start and run a successful restaurant, coffee bar or food business

By Foodication

Restaurant, Coffee Shop, Bakery or Home Based Food Business Set up and Management Workshop

How to start and run a successful restaurant, coffee bar or food business
Delivered In-PersonFlexible Dates
FREE to £50

Food Hygiene Level 2

By Prima Cura Training

This is a full day session that will aim to provide a more in-depth understanding of Food Hygiene. It meets UK and EU legal requirements for food handlers & matches RSPH and CIEH level 2 syllabus

Food Hygiene Level 2
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Educators matching " Hospitality & catering"

Show all 29
Hamlets Training Centre

hamlets training centre

5.0(120)

London

At Hamlets Training Centre, our commitment is to provide high quality, professional training as an independent further and higher education as a short course provider. Hamlets Training Centre caters for all students offering courses in Health and Safety, Food Safety, Food Allergy, Fire Safety, First Aid, Licensing, English Language (ESOL) and Life in the UK. International students on short-term student visas are also welcome to join English language courses tailored to all levels to help improve their English language skills for professional development, for employment or to prepare them for further studies in the UK. Hamlets Training Centre is a listed SELT course provider preparing students for Trinity Secure English Language Tests (SELT) and LanguageCert. Additionally, our qualifications are offered by leading awarding bodies such as CIEH, HABC, ESB and Qualifications Network. At the training centre, our aim is to provide learners with intensive, comprehensive and legally up-to-date courses in order to aid them in every aspect of their lives, whether that be professionally or legally. Ever since the beginning, we have worked tirelessly at Hamlets Training Centre to improve life and employment opportunities for the local community and beyond by offering professional and accredited qualifications. As a result, we have become one of the leading national training providers. Our training experience is unique as we provide high-quality after-care, support and administrative services. Hamlets Training Centre is committed to providing high quality accredited training courses that meet the needs of our students. All of our tutors and teachers are highly qualified and experienced in the field of their expertise. We are flexible and we design our course and training materials so they are easy to understand by our learners. Our aim is to achieve 100% success for everyone we train and to ensure that they enjoy the best possible training to gain the skills they need to perform better in their day-to-day work and life.

Zurbel Training College

zurbel training college

4.9(15)

Barking

We offer customised training opportunities on a range of open courses for a wide variety of job and life skills opportunities through one-to-one learning support, individual learning plan, progress reviews and advice and guidance. We have delivered programmes ranging from privately funded courses to ESA, EFA 16-18, Traineeship, Apprenticeship, Advanced Learning Loan and Adult Education contracts from entry level 1 to level 7. Our excellence in quality assurance, leadership, and project management have enabled the sustainability of our business, timely completion of our learners' courses and in getting to their destinations. Our average success rate since 2014 is ninety-eight percent. Zurbel Training works with local communities such as the Job Centre Plus, Connexions, Advice & Guidance and the Outreach Team in making sure candidates are guided on the right path. Our gratitude to our business partners working with us for our learners' work job placement, 95 per centre. With the support of our centre partners, courses are now delivered closer to learners' vicinity within their community. They also have the opportunity to study from home via our online E-portfolio assessment system. On completion, all our learners supported with progression route into further education or employment, where we offer them workshop activities on their CV writing, confidence building and job interviews techniques. General feedback from stakeholders i.e learners, employers, staff and funders have been so encouraging, in seeing learners achieving their aims. Our main aim is to increase our provisions to the hard to reach target group in the country and to secure direct funding.

The Diaspora Community Projects (Diaspora)

the diaspora community projects (diaspora)

London

We are pleased to announce that ,The Diaspora Community Projects (Diaspora) is now approved by VTCT Awarding body to deliver Beauty courses. Also proudly announce that we are also approved for Barista Training and Hospitality and Catering Diploma Courses We a BME led community organisation that has been at the forefront of the economic development, training and career advancement of people from local communities with particular focus on employment support for the marginalised communities. Aim to benefit adults and children and their families every year, through live welfare projects on education, healthcare, livelihood and women empowerment, aim to driven in over many remote villages and slums across the world. Education is both the means as well as the end to a better life: the means because it empowers an individual to earn his/her livelihood and the end because it increases one's awareness on a range of issues – from healthcare to appropriate social behaviour to understanding one's rights – and in the process help him/her evolve as a better citizen. We are accredited training providers for a number of job-related skills training programmes including NVQs and apprenticeships. They include Health and Social Care, Business & Administration, Security (SIA) As part of our employment support scheme, we work in partnership with various national and local organisations to offer training and employment opportunities to the local community. This service comes with our bespoke quality one-2-one career advice and support to give the long-term unemployed an opportunity to kick-start their career. Currently, we have on offer a number of training and employment support courses which include Free NVQ levels 2&3 in Health and Social care, Business & Administration, Leadership & Management and Customer Service. On employment opportunities, we are now delivering Security, Cleaning and Health Care recruitment services. Through our very successful training programmes which include work placements, we can guarantee highly trained and motivated staff in cleaning, healthcare Assistants/Support Workers and Security Officers under our new win-win work programme. Under this programme, established businesses get our highly trained and vetted staff from ourselves to work for them. with minimal cost for the labour as well as offering an opportunity to improve living standards of local people. In addition, working with us helps your businesses in contributing to highly valued social responsibility strategies embraced by most national and international organisations. Since 2005, DCP has developed itself as a social enterprise ie engaging in trading activities to support most of its community work. Working as a social enterprise DCP has managed to win confidence within the public and private sector alike and with this we have seen sales increase steadily in the past few years despite the economic down turn that has made many charitable organisations and businesses close. Because of our unique market target as well as our excellence in quality service, many private and public organisations have been able to work with us as we provide a vital link to working with the most vulnerable and marginalised members of the society. At DCP we have our fingers on the pulse of our communities, ready to help transform how they learn, how they find jobs and how they do them, how they access public services and how they develop creativity to make the most of time and effectively contribute to the economy in the UK an abroad. We also specialise in offering a wide range of development and support services to individuals (employed and unemployed) and businesses, (consultancy) both in the private and voluntary sectors. Due to the nature of our business, we work with a team of highly skilled and experienced people –paid and on voluntary basis to provide the best service you can expect in the third sector. We have a clear commitment to diversity and experience achieving a balanced social mix for the youth and adults and partnership with key stakeholders like the Department of Work & Pension (DWP) , Job centre Plus, local colleges and schools. When it comes to recruiting quality staff and trainees, our success is partly due to our approach to embedding IAG and skills development throughout our programmes combined with 1-2-1 personal support and continuing counselling, mentoring, coaching and inspiration. Together with our associated partners in the UK, DCP is continually testing and pioneering new ideas in different development spheres such as training/assessment, regeneratio