229 Courses in Leicester

BioRePeel is an innovative peel treatment, using patented 2-phase technology. This provides a bio-stimulating, revitalising and peel-like effect. The combination of these components results in a mild exfoliation, stimulating the biosynthetic process, restoring the structure of the skin. This process decreases damage from UV light, pigmentation and acne scars and effectively preventing the ageing of skin. The treatment is suitable for all skin types, including those with fine line wrinkles, acne, fresh scarring and blackheads. Please confirm dates and availability with us prior to purchasing Who Is This Course Suitable For? These are advanced treatments so you will need to have a relevant level 3 qualification as well as microneedling training. If you are a beginner then you can complete the VTCT Level 3 Access to Aesthetic Therapies which included Level 2 Facial Therapy . The link above has full details. If you do not have microneedling training then please book the combined course here If you are unsure, please contact us. Course Content You will cover; Client Consultation & Contraindications Skin Types & Conditions BioRePeel protocols- with and without microneedling Course Duration & Cost You will be required to do home study of treatment theory before you attend the practical training. This will allow more time to work on models and get hands on experience. Half day course £200 Why Choose Us? This course will allow you to offer the most on trend and in demand treatments that are results driven. The key to a successful business is to offer services that clients will want to keep coming back for. All of the treatments within this diploma have proven results which will support you in customer retention. We do not offer online courses for treatments that require the skill that can only be performed in front an experienced trainer. We ensure we offer a practical course that allows you to work on 2 models per treatment. We want you to be confident in the skill so you can start your business straight away. We are not an Academy and we take pride in this. This means we offer more than just training you in a skill. We understand how difficult and overwhelming it can be to start a new business and our ethos is to provide guidance and support to get you started. All our sessions have an option of 1-2-1 sessions for a personalised experience and have a maximum of 4 students per session. Your journey with us doesn’t end in the practical training session. When you train with Elixir Skin Training you become a part of our brand. We stay in touch with all our graduates and provide that motivation to get you going, which you will not find in large Academies. Quality of training is important but so is what comes after- we support you in every aspect because we want to see you build your business. Categories: Advanced Skin Care Courses, Skin Injectables

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

Diamond-tip microdermabrasion is a minimally invasive procedure that uses a slightly abrasive instrument to gently exfoliate the skin, removing dead skin cells at the surface. If you take the word apart, micro means small; derm is short for dermis and means skin; and abrasion means the process of scraping away. It literally means the process in which you use instruments to create microscopic abrasions in the skin to remove the thicker top layer of the skin. LED Light Therapy  or light emitting diode therapy, is a skincare treatment that uses varying wavelengths of light. NASA originally developed it for plant growth experiments on shuttle missions and later found it to have promise for wound treatment. LED light therapy is now used to support treatment of various skin concerns. Please confirm dates and availability with us prior to purchasing Why Train In Microdermabrasion? The benefits of the treatment are endless. Smooth skin texture, brighter complexion, reduced appearance of fine lines, evened out skin tone, reduced appearance of dark spots and cleaned-out pores. Immediate results You can charge between £35- £50 per 40 minutes per session (dependant on your location) Most clients will be suitable for this treatment. Why Train In LED? Unlike other types of light therapy, LEDs do notcontain ultraviolet rays. Therefore, they’re safe for regular use. LED light therapy doesn’t cause burns compared to other anti-aging treatments such as chemical peels, dermabrasion, and laser therapy. It may be safe for all skin colours and types. It can be used as a stand alone treatment or an add on to another treatment like microdermabrasion. You can charge from £15- £40 per 30 minutes session (dependant on your location) Who Is This Course Suitable For? Those who have NVQ Level 2/3 Beauty. If you do not have any experience then you can do our VTCT Level 2 Facial Massage & Skin Care Course Content Home Study and Practical Introduction of Diamond tip Microdermabrasion Theory related to microdermabrasion treatments for clients Patient Selection and contraindications Indications and treatment protocol Mechanism of action and applications Treatment techniques Post procedure care LED therapy protocol Demonstration Hands on practice- 2 models Course Duration & Cost You will be required to do home study and attend a one day practical. Microdermabrasion & LED Light Therapy £250 Why Choose Us? This course will allow you to offer the most on trend and in demand treatments that are results driven. The key to a successful business is to offer services that clients will want to keep coming back for. All of the treatments within this diploma have proven results which will support you in customer retention. We do not offer online courses for treatments that require the skill that can only be performed in front an experienced trainer. We ensure we offer a practical course that allows you to work on 2 models per treatment. We want you to be confident in the skill so you can start your business straight away. We are not an Academy and we take pride in this. This means we offer more than just training you in a skill. We understand how difficult and overwhelming it can be to start a new business and our ethos is to provide guidance and support to get you started. All our sessions have an option of 1-2-1 sessions for a personalised experience and have a maximum of 4 students per session. Your journey with us doesn’t end in the practical training session. When you train with Elixir Skin Training you become a part of our brand. We stay in touch with all our graduates and provide that motivation to get you going, which you will not find in large Academies. Quality of training is important but so is what comes after- we support you in every aspect because we want to see you build your business. Categories: Advanced Skin Care Courses

Skin peels also known as chemical peels, primarily work by exfoliating the skin and removing dead skin cells. Many different types of acid are used in this treatment. Most skin peels today are superficial in nature and therefore no skin peeling is actually observed. Please confirm dates and availability with us prior to purchasing Why Train In Chemical Peels? Treats active acne Treats hyperpigmentation Treats ageing skin Other treatments such as microneedling, microdermabrasion, dermaplaning etc can not be performed on active acne so this is the first treatment stage to work with skin. Clinicare Peels used for training that are also suitable for darker skin types. You can charge £60-£80- per session (depending on your location) Who Is This Course Suitable For? Those who have NVQ Level 2/3 Beauty. If you do not have any experience then you can do our VTCT Level 2 Facial Massage & Skin Care Course Content Theory: Skin anatomy & physiology Indications for use – including areas of treatments Differences in peel solutions and appropriate selection to suit the client Effectiveness of treatment – including depth and post treatment skincare Handling adverse reactions Appropriate combining of further treatment options Carrying out a Consultation: Client selection – including client medical history, drugs, and supplements list Skin analysis and pre-treatment considerations Contraindications and cautions to treatment Consenting clients Demonstration and practice session: Client preparation for treatment – including use of topical anaesthesia Importance of describing the sensation of treatment to clients Effective treatment techniques Health and safety management: including choice of equipment, safe handling of chemicals, and equipment management Number and frequency of treatments Use of homecare products Treatment records: Maintaining client records Post treatment advice Importance of treatment insurance Course Duration & Cost Home study with one day practical- 2.5 hours intensive Chemical Peel £200 Why Choose Us? This course will allow you to offer the most on trend and in demand treatments that are results driven. The key to a successful business is to offer services that clients will want to keep coming back for. All of the treatments within this diploma have proven results which will support you in customer retention. We do not offer online courses for treatments that require the skill that can only be performed in front an experienced trainer. We ensure we offer a practical course that allows you to work on 2 models per treatment. We want you to be confident in the skill so you can start your business straight away. We are not an Academy and we take pride in this. This means we offer more than just training you in a skill. We understand how difficult and overwhelming it can be to start a new business and our ethos is to provide guidance and support to get you started. All our sessions have an option of 1-2-1 sessions for a personalised experience and have a maximum of 4 students per session. Your journey with us doesn’t end in the practical training session. When you train with Elixir Skin Training you become a part of our brand. We stay in touch with all our graduates and provide that motivation to get you going, which you will not find in large Academies. Quality of training is important but so is what comes after- we support you in every aspect because we want to see you build your business. Categories: Advanced Skin Care Courses

This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business. This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties. The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales: Initial impressions Needs of the customer Bring them with you Open up the conversation Understand the triggers Narrow down the solutions Decision time! The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity! This programme will help participants: Create the perfect interaction with any customer making contact by telephone Make every call count Build rapport quickly in any situation Handle difficult calls and challenging people Create sustainable and profitable relationships Increase your sales conversions 1 The inbound sales process Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them 2 Engaging with the customer Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future 3 Questioning and listening skills for gathering information Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need 4 Overcoming objections and excuses If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions 5 Gaining commitment and ending the call Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close 6 Dealing with difficult and challenging situations The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding 7 Action plans Course summary and presentation of action plans

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

Are you a manager in Early Years? Do you need some new skills to help manage your teams and be the best you can be? Then have a look at what this course covers and get in touch to book. Week 1. Exploring the role of a Manager in Early Years. Characteristics of an effective manager. Exploring different Leadership Styles and identifying your own. Looking after your own wellbeing. Week 2. How to manage difficult Conversations Exploring different personality types. Developing resillience. 4 Step process for managing a difficult conversation. Week 3. Creating Connection & Belonging within your team The importance of Connecting with a Diverse team. How to create a culture of connection & belonging. An introduction to Leading with Emotional Intelligence. We deliver this session on a one to one virtual platform or face to face. We can deliver to small groups but please contact us separately for costings. This specific course is for training one person at a time.

Chairing or facilitating a panel discussion is a particular skill. When many experts and specialists in their field are asked to do this, they discover that it is not as easy as they imagined. Pitching and introducing the session, involving everyone, promoting audience engagement, dealing with difficult panellists and ending the discussion can all be a challenge for inexperienced facilitators. Our panel facilitation training workshop focuses on providing delegates with the techniques and confidence they need to chair panel debates effectively. It is delivered by BBC presenter Martine Croxall and is highly interactive, blending theory with practical exercises. During the course, you will learn: the best way to prepare, including audience analysis and research how to pitch a panel how to introduce a panel how to involve everyone in the discussion the best way to promote audience engagement how to deal with difficult panellists how to end a discussion Each delegate will have the chance to chair a panel discussion, with the other delegates and Martine playing different roles as panellists.

Whether starting from scratch or beginning again as an adult after regretting giving up at an earlier age (a most common scenario!), I'm confident you will find what you need here to have a most satisfying hobby or interest that can be done at any age and at any time.

Many managers question the value of appraisal programmes and many line managers believe appraisals are unduly time-consuming and bureaucratic. Yet the appraisal is a vital starting point when it comes to managing performance effectively and it is vital that managers appreciate this. Handled well, the benefits of formal appraisals are enormous. This thoroughly practical workshop has been designed to give line managers the knowledge, skills and confidence to deliver a well-structured appraisal - even in the most challenging circumstances. This course will help participants: Appreciate the benefits of the appraisal process Assess standards of performance objectively Plan and prepare for appraisals effectively Conduct a well-structured appraisal meeting Acquire the essential skills required for effective appraisals Improve their ability to discuss difficult issues more confidently Identify training and development requirements Agree clear and measurable development objectives Complete essential paperwork Understand the need to facilitate continual informal dialogue between appraisals 1 Introduction and course objectives 2 The appraisal process The aim of the appraisal process Understanding the bigger picture - the appraisal process as part of the employee development process The benefits of the appraisal process Common pitfalls Five steps to an effective performance appraisal 3 Step 1 - Assessment Using job standards as the basis for objective assessment Assessment of previous objectives 4 Step 2 - Preparation Documentation required Data on each appraisee Planning the meeting 5 Step 3 - The meeting The skills of appraisal interviewing The structure of the appraisal interview Dealing with poor performance and difficult situations Taking notes and completing documentation 6 Step 4 - Planning ahead and objective setting Identifying action to improve performance and enhance skills Establishing relevant training needs Agreeing SMART performance objectives Formulating a personal development plan 7 Step 5 - Action after the interview Essential paperwork Follow-up and action required between appraisal interviews Continuing informal dialogue 8 Video case study Bullets 9 Conclusion Course review / discussion Preparation of action plans for building on the skills learnt Close