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144 Courses in Leeds

difficultLeeds

Dysphagia Awareness

By Prima Cura Training

Dysphagia presents a multifaceted challenge that can culminate in aspiration, malnutrition, and a diminished quality of life. This course serves as a comprehensive exploration of dysphagia, unravelling its root causes, evaluation techniques, and measures for ensuring secure swallowing practices.

Dysphagia Awareness
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Asthma Awareness

By Prima Cura Training

This course aims to raise awareness about the triggers, signs and symptoms, and preventive measures to better manage and support people living with asthma.

Asthma Awareness
Delivered In-PersonFlexible Dates
Price on Enquiry

Price increases (In-House)

By The In House Training Company

It's a fact of life that costs generally increase and as a result prices must go up too. Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase. In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back. This programme will help participants: Understand the business case for increasing prices Take steps to research the market Consider their customers' motivations Use the six principles of influence Identify and adapt for different personality styles Assess their level of trust with customers Build rapport rapidly with their customers and prospects 1 Raising prices - keys to success Understanding the business case Researching the market Assessing the value of your offering 2 Understanding your customer base Assessing your key accounts What is your 'target' customer range? Creating consistency in pricing approach 3 Planning the increase Timing your implementation Communication strategy Elements of a good price increase letter 4 Developing influencing skills The Trust Equation The six principles of influence Discovering your customer's buying decisions 5 Emotional intelligence and price increases The part emotion plays Developing strategies for keeping calm Handling your customer's responses 6 Understanding different customer styles Discover your own style Recognising behaviour traits in others Adapting your approach to their style 7 Preparing for customer contact Preparing for specific customers Anticipating their response Dealing with challenging customers 8 Following through Maintaining a consistent approach Resisting requests for discounts Confirming the increase in writing

Price increases (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer Excellence Training

By Beyond Theory: business training & coaching

leadership management training course customer service training

Customer Excellence Training
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Online Options

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Advanced Phlebotomy - Skills & Techniques (GPT005)

4.6(39)

By Geopace Training

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6) FDSc (Foundation Degree Level) qualification Nationally Recognised certificate Dually accredited: Open College Network and CPD Covers both aspirated and evacuated systems Covers specialised blood collection systems & methods Classroom or Virtual Classroom learning options Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep) Complete your training from beginner to advanced level This course either follows on from our Introduction to Phlebotomy Course or can be combined with our introductory course as part of a course package (see below) Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.

Advanced Phlebotomy - Skills & Techniques (GPT005)
Delivered in Liverpool + 19 more or Online + more
£195

1 Day Data Governance Mastermind

5.0(3)

By The Data Governance Coach

A day of Data Governance, support, networking, and answering your questions. Join me for my 1 Day Data Governance Mastermind where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.

1 Day Data Governance Mastermind
Delivered Online
£420

Peer Supervision.

5.0(1)

By The Northern College Of Clinical Hypnotherapy

Peer Supervision for Clinical Hypnotherapists: Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability. - **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions. - **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development. - **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession. - **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice. - **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards. - **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships. - **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.
Delivered Online
£10

Handling Difficult Conversations

By Mpi Learning - Professional Learning And Development Provider

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£445

Managing Difficult Conversations

4.8(9)

By Skill Up

Description The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular,

Managing Difficult Conversations
Delivered Online On Demand1 hour 6 minutes
£25

Woman's Wellbeing Weekend Workshop

5.0(22)

By The Northern College Of Clinical Hypnotherapy

Join our eLearning program with live Zoom training on December 7th and 8th, 2025, to explore how hypnotherapy supports women's health. This workshop focuses on natural fertility, menopause management, and menstrual cycle relief. Learn techniques to reduce anxiety, alleviate symptoms like hot flashes and insomnia, and promote emotional well-being. Empower yourself with holistic tools for enhanced vitality at every stage of life.

Woman's Wellbeing Weekend Workshop
Delivered Online + more
£150 to £200

How to tackle difficult conversations

By Neupauer Ltd

Do you avoid difficult conversations? "When you avoid them you trade short term discomfort for long-term dysfunction." Is it worth it? Join our session to learn how to tackle difficult conversations

How to tackle difficult conversations
Delivered OnlineFlexible Dates
£55

Reflective Practice: Train to become a facilitator

4.9(13)

By Psychotherapy For Healthcare Ltd

A one-day training for counsellors, nurses, managers and healthcare practitioners who want to learn how to set up and facilitate Reflective Practice groups. Reflective Practice is the cornerstone of professionalism in healthcare. It develops clinical skills, improves decision-making, enhances work satisfaction, and reduces burnout.

Reflective Practice: Train to become a facilitator
Delivered Online
£175

Difficult Situations: Dealing with Difficult Customers

5.0(9)

By Chart Learning Solutions

Difficult customers may not be angry, but difficult to work with for a variety of reasons. We will help you to determine the customer's difficult behavioral 'type' and work with an appropriate strategy. View challenging customers as an opportunity to shine, be your best, and set a great service example. Learning Objectives Describe seven types of difficult customers, Apply strategies for working with each type of difficult customer Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Difficult Situations: Dealing with Difficult Customers
Delivered Online On Demand19 minutes
£34.95

Difficult Workplace Conversation

By Compete High

Overview   With the ever-increasing demand for difficult conversation in workplace in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in difficult conversation in workplace may be.   Learning about difficult conversation in workplace or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in difficult conversation in workplace. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on difficult conversation in workplace is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Difficult Workplace Conversation course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Difficult Workplace Conversation course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Difficult Workplace Conversation course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of difficult conversation in workplace, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in difficult conversation in workplace, Anyone looking for a certificate of completion on doing an online training on this topic, Students of difficult conversation in workplace, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Difficult Workplace Conversation course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 1 - Introduction to Difficult Conversation Introduction to Difficult Conversation 00:00 Module 2 - Preparation for a Difficult Conversation Preparation for a Difficult Conversation 00:00 Module 3 - Tools to Effectively Engaging in a Difficult Conversation Tools to Effectively Engaging in a Difficult Conversation 00:00 Module 4 - Steps for a Successful Difficult Conversation Steps for a Successful Difficult Conversation 00:00 Module 5 - Getting Outcome-Oriented Getting Outcome-Oriented 00:00 Module 6 - Effective Management of Emotions Effective Management of Emotions 00:00 Module 7 - When the Conversation Ends When the Conversation Ends 00:00 Module 8 - Wrapping Up Wrapping Up 00:00

Difficult Workplace Conversation
Delivered Online On Demand8 hours
£25
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Educators matching "difficult"

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Steve Hoyle Dog Behaviourist

steve hoyle dog behaviourist

4.6(48)

Dewsbury

Steve Hoyle Dog Behaviourist - Dog Trainer - Yorkshire West Yorkshire Dog Behaviourist Steve Hoyle - Dog Trainer excels in Aggressive and difficult dogs. Lead Pulling, Puppy Training and Basic Dog Training.

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Yorkshire Dyslexia

yorkshire dyslexia

Wakefield

Vicky Ringer is a Specialist Dyslexia Teacher and an Assessor of children with Specific Learning Difficulties. She has a Post Graduate Diploma in Specific Learning Difficulties. She is a member of the British Dyslexia Assocation and holds a practising certificate. Vicky has 12 years experience of teaching both mainstream and special educational needs. She decided to specialise in dyslexia after teaching lots of children within the mainstream classroom who displayed good understanding verbally but struggled to write down their ideas, found it difficult to remember ideas and were often disorganised. She saw how having a diagnosis of dyslexia and being taught in a dyslexia friendly way, could raise a child’s self-esteem and self-belief that they can achieve in the world. Vicky understands how difficult school can be for dyslexic students and is committed to helping them realise their potential through having a dyslexia assessment and through recommending appropriate strategies of intervention. She understands the concern and frustration parents often feel if their child is underachieving and works carefully to assess and recognise the child’s difficulties.

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2learnbeyondlimits

2learnbeyondlimits

London

Hello 2 Learn Beyond Limits - My support of your child I am an English Teacher and Qualified Specialist Teacher of Dyslexia and Literacy, with ten years’ specialist experience of working with students struggling with various learning difficulties. I also provide a consultancy service to administer specialist psychometric tests helping us better understand the possible obstacles preventing progress in the classroom. I want to make a difference to children and young people who are finding learning difficult.

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Toe By Toe

toe by toe

4.9(14)

Shipley

Keda spent almost all of her teaching career at one school - Sandal Road Primary School in Baildon, UK. She also almost exclusively taught just one age group, 6-7 year-olds; the age that most children pick up their reading skills. This was to become Keda’s great passion - the teaching of reading. Initially, she was baffled as to why a significant proportion of the children in her classes struggled to pick up basic reading skills. To Keda, they were just as bright as the other children but - for them - reading remained a mysteriously difficult skill. Keda always had a keen and inquisitive mind and this question of why some children had difficulties in learning to read nagged at her. She thought that she had somehow failed these students, so she made an offer to their parents. She asked their permission to teach their children at her home - without charge - at the end of the school day. As a result of this offer, Keda’s house was soon overflowing with struggling readers. Keda even designed an extension to her house to include a custom-built classroom and persuaded her doting husband Albert to build it. For the next 30 years, Keda’s house - literally, just a stone’s throw away from the school where she worked - was full of children. Between 4-5pm every school day she looked for ways to improve their reading skills. Keda's All-Consuming Passion At the time Keda began her research into children’s reading problems, few people had even heard of the term ‘dyslexia’. Keda became fascinated by the condition and her private research soon became an all-consuming obsession. She divided the children into two groups. A control group where conventional methods were used, and her ‘guinea pigs’, where Keda tried anything and everything to see what would work. This painstaking process of trial and error became the genesis of what later came to be known as Toe By Toe. Keda had no idea what was happening in the psychology departments of universities. She simply looked at the reading process and pared it down to the bare essentials necessary to crack the code of this ‘reading thing’. This is also why Toe By Toe is so refreshingly free of jargon and psychological gobbledygook. It certainly wasn’t a ‘quick fix’ process. Only after decades of this meticulous approach did Toe By Toe eventually become the fully functioning system we have now. Keda named the system ‘Toe By Toe’ after a grateful parent commented that she could see how it worked: “Progress by tiny steps – almost one toe at a time…”

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English Language Centre Yorkshire

english language centre yorkshire

Bradford

English Language Centre CIC is a registered Community Interest Company - a social enterprise where any profits generated are reinvested back into providing more opportunities. We believe that too many valuable members of our communities throughout the UK (and abroad), find it difficult to integrate and/or find sustainable, rewarding employment. For each individual facing either protracted unemployment and/or marginalisation within our communities, this is a tragedy that can impact their entire lives. There are also the wider economic and social costs to consider. There are a great number of specific reasons why people can struggle to integrate and access the sort of job opportunities they would like, but being unable to communicate effectively is the most fundamental barrier of all. Much of our focus is therefore involved in improving communication and language skills. English Language Centre CIC benefits from over thirty years of experience in English language education, training and consultancy, both in the UK and abroad. This experience enables us to help people improve their language and communication skills, and so build the foundations for better lives and better communities.

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West Bowling Youth Initiative

west bowling youth initiative

West Bowling Bradford

The West Bowling Youth Initiative (WBYI) is a small charity and local voluntary sector organisation based in a multi-cultural area of Bradford. It was established in 1991 by local people to work with predominately young British Pakistani Muslim men, especially those who were at risk of offending. The initial project was supported by The Prince’s Trust and subsequently gained funding and backing from other charities, EU and government funding and ongoing support from the local authority. Over the last 25 years, WBYI has broadened its remit and has developed a strong reputation for successfully engaging hard to reach young people, including those excluded or struggling at school, ex-offenders and those in the criminal justice system and others facing a difficult transition to adulthood. WBYI currently works with a core age range of 13 to 25 year olds including, employment support programmes; alternative curriculum programmes for schools and crime prevention work through personal and social development projects. In addition, school holiday programmes and sports activities cater for local 7 to 13 year olds and increasingly there is a demand for volunteering and leisure activity.

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Thinking Big Community Interest Company

thinking big community interest company

London

We are a group of individuals from different backgrounds and with a broad range of experiences. Collectively we have worked in and with statutory services, private business, charitable and voluntary organisations, and across many sectors including health and social care, education, heritage and industry. Each Director brings a rich array of knowledge and perspectives and we are bound by our common interest in building a fairer society. We like to be creative and to seek the involvement of others in generating new ideas, both to overcome existing challenges and in Thinking BIG about new ways to improve experiences and outcomes. After a number of years of talking about ideas, we decided it was time to take action. We looked at different models for forming a charitable, not-for-profit organisation, and took advice from some who had gone before us in this sector. As a result, we formed Thinking BIG as a Community Interest Company, dedicated to engaging in training, and projects with individuals, groups and organisations, in pursuit of the overarching aim - to promote social inclusion, opportunity and wellbeing, by making a positive difference to services and people's lives through meaningful training and community engagement. There are no share holders, no dividends and no spurious expenses. Any funds raised are put entirely into the running of projects for the benefit of the community. As for the name, we asked the people we work with what words they thought captured what we do. We want people to Think BIG when considering new projects and activities, not to be limited by what is already out there. A little imagination and passion goes a long way, and we're on an exciting journey. We have experience of achieving outstanding outcomes, both with organisations, and with individuals. Our training is designed, delivered, evaluated and quality assured, with organisations benefiting from improved employee ability, confidence, performance and wellbeing. Our community projects have made a positive difference to people's lives, and include collaborations with The National Lottery Community Fund, the Police and Crime Commissioners for West and South Yorkshire and their Violence Reduction Units, Menston Parish Council, Bradford Metropolitan District Council, Kirklees Council, Barnsley Metropolitan Borough Council, and Yorkshire Mentoring. Our Story Our aim is to promote social inclusion, opportunity and wellbeing by Thinking BIG. To achieve this, our vision is to facilitate positive experiences, progress and sustainable outcomes; empowering people through education, training, skills-building and having a collective voice in shaping future services and lives. Much of our work is with individuals and groups who face barriers to inclusion, opportunity and/or wellbeing, and others who can support these very people. Children and adults can be vulnerable or disadvantaged by many factors including disabilities, ill-health, poverty, abuse, isolation, marginalisation or being in care. They can also find it difficult to keep themselves and others healthy and safe, or to access opportunities, services or employment, as a result of missing out on appropriate education, training or support. We can help to achieve goals and aspirations which improve lives. Others who support vulnerable people include families, friends, carers, schools, and involved or potentially supportive professionals, volunteers and services. These people can also face challenges which need to be recognised and addressed and they can be empowered in their roles through dedicated support and training. By choosing to use our training services for their teams, organisations can benefit from outstanding workforce development whilst simultaneously supporting their communities, as money raised is invested back into meaningful activities and projects

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