72 Hospitality & Tourism courses

Improve your coffee ritual with our "Home Brewing and Tasting" workshop at Etude Coffee, designed for those eager to master the art of brewing delicious coffee at home. In this engaging course, set within our roastery, you'll dive deep into the world of specialty coffee, exploring the nuances of brewing using the simple yet incredibly popular pour-over method, such as the V60. Throughout the workshop, our expert baristas will guide you step-by-step through the process of brewing the perfect cup. From the fundamentals of selecting the right coffee, understanding grind sizes, to mastering the pour-over technique, you'll gain the confidence and knowledge to replicate a barista-quality brew in the comfort of your own home. The journey doesn't stop at brewing. The highlight of our workshop is the tasting session, where you'll have the opportunity to taste a variety of coffees with different processing methods and origins. This sensory experience will not only enhance your appreciation for the diverse flavours and aromas coffee can offer but also teach you how these characteristics are influenced by each coffee's unique journey from bean to cup. Whether you're a coffee enthusiast looking to refine your brewing skills or a novice eager to learn the art of coffee making, our Home Brewing and Tasting workshop promises a rich, educational, and enjoyable experience. Spaces are limited to ensure a personalised and interactive atmosphere, so secure your spot now and start your journey towards becoming a home brewing expert.

Embark on a captivating journey from bean to cup with our "From Bean to Cup" workshop at Etude Coffee. This comprehensive course invites you to delve into the world of coffee, from its humble beginnings as a green bean to the rich and aromatic cup we enjoy every morning. Held in the heart of our local roastery, this workshop lasts an hour and covering education, hands-on experience and sensory enjoyment. Begin your adventure by exploring the fascinating world of green coffee. Learn about different coffee varieties, the significance of their origins, and the impact of various processing methods on flavour profiles. Our roaster will guide you through the intricacies of coffee processing, shedding light on the journey of beans from farms to coffee importers and roasters. We'll then run a demonstration on the transformation of green coffee firsthand and participants can take part in roasting a small batch of coffee on our sample roaster. This hands-on session not only explains the roasting process but also empowers you with the knowledge to appreciate the art and science behind it. The end of the workshop is a communal coffee tasting session. Enjoy the distinct flavours and aromas of various coffees, including the batch you helped roast. This sensory exploration will deepen your understanding of how coffee origin, processing and roasting influence the final taste of your coffee. Whether you're a curious beginner or a seasoned coffee enthusiast, our From Bean to Cup workshop offers a unique blend of education, practical experience, and sensory exploration. Join us and transform your appreciation for coffee. Limited spots are available to ensure an intimate and interactive experience, so secure yours today and discover the true essence of coffee, from bean to cup.

Level 2 HACCP Training Courses

HACCP Level 3 Training Courses

If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.

Highfield Level 2 Award In Food Allergen Awareness And Control In Catering (RQF) Half day course This course gives learners the knowledge and understanding of food allergens and foods that commonly cause intolerances Teaches how to minimise the risk of cross-contamination from allergenic ingredients Benefits of this course: This qualification is aimed at food handlers and other staff involved in food preparation and service who work within the catering industry It provides knowledge and understanding of food allergens and foods that commonly cause intolerances Many people are allergic to foods, or have a food intolerance There is a duty in law for food handlers to ensure these people do not come to harm, either by going into anaphylactic shock and their potential death, or by making them feel really ill for a long period after consuming the food. This qualification is supported by Allergy UK, who regard it as suitable staff training for catering outlets that wish to apply for their Allergy Aware Scheme. Course Contents: The characteristics and consequences of food allergies and intolerances How to identify and control contamination from allergenic ingredients Ways to accurate communicate of allergen information to consumers Accredited, Ofqual regulated qualification Our Food Allergen Awareness and Control in Catering training course is a nationally recognised, Ofqual regulated qualifications accredited by Highfields Qualifications. This means that you can be rest assured that your Food Allergen Awareness and Control in Catering Certificate provides information for best practice to make a real difference to the lives of people who suffer from food allergies or intolerances. It also helps to stay on the right side of the law! The Ofqual Register number for this course is 603/1396/1

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Food safety course designed to give the learner the skills needed to prevent cross contamination within their own lives and place of work

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.