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534 Hospitality Management courses

Professional Certificate Course in Introduction to Hotel Marketing in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The Professional Certificate Course in Introduction to Hotel Marketing covers the importance of hotel marketing in business, market segmentation, product development, strategic pricing, product promotion, distribution channels, and online marketing. The course provides a comprehensive overview of the fundamental concepts and skills required for effective hotel marketing, enabling students to develop and implement successful marketing strategies. The Professional Certificate Course in Introduction to Hotel Marketing provides comprehensive knowledge and skills in hotel marketing. The course covers topics such as market segmentation, product development, strategic pricing, distribution channels, and online marketing. After the successful completion of the course, you will be able to learn about the following, What is Hotel Marketing? Importance of Marketing in Business. What is Market Segmentation. Benefits of Market Segmentation. Types of Market Segmentation. Product Development for effective sales. What should be the strategic Product Pricing. Locating the Product and its importance. Product Promotion, its way and role in Hotel Marketing. Channel of Distribution in the Hotel Industry Online Marketing.   The Professional Certificate Course in Introduction to Hotel Marketing covers the importance of hotel marketing in business, market segmentation, product development, strategic pricing, product promotion, distribution channels, and online marketing. The course provides a comprehensive overview of the fundamental concepts and skills required for effective hotel marketing, enabling students to develop and implement successful marketing strategies. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Hotel Marketing Self-paced pre-recorded learning content on this topic. Introduction to Hotel Marketing Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hotel Marketing Professionals Hospitality Industry Professionals Individuals interested in the Hospitality Industry Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Introduction to Hotel Marketing in London 2024
Delivered Online On Demand14 days
£33

Professional Certificate Course in Consumer Attitude And Behaviour In Tourism in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This Professional Certificate Course in Consumer Attitude And Behaviour In Tourism provides a comprehensive overview of managing human resources, employment conditions, and service quality in the tourism sector. Participants will explore various dimensions of consumer behavior, the holiday decision-making process, and insights into consumer decision-making models within the tourism industry. After the successful completion of the course, you will be able to learn about the following: The concept of managing human resource in tourism. The concept of human resources in tourism, hospitality and events. The concept of employment and working conditions in tourism. The concept of human resources and service quality. The various dimensions of consumer behaviour in tourism. The holiday decision making process in tourism. The consumer decision making model. The various holiday behaviour insight.   This Professional Certificate Course in Consumer Attitude And Behaviour In Tourism offers a comprehensive understanding of managing human resources in tourism, covering concepts in hospitality and events. Participants will delve into the intricacies of employment conditions, emphasizing the link between human resources and service quality. The course explores the multifaceted dimensions of consumer behavior in tourism, unraveling the holiday decision-making process and providing insights into consumer decision-making models.   This Professional Certificate Course in Consumer Attitude And Behaviour In Tourism provides a comprehensive exploration of critical aspects in the tourism sector. Participants will gain insights into managing human resources, understanding employment conditions, and enhancing service quality. The course goes further to dissect various dimensions of consumer behavior in tourism, shedding light on the intricacies of the holiday decision-making process and offering valuable insights into consumer decision-making models. By the end of the course, participants will possess a profound understanding of the factors shaping consumer attitudes and behaviors, enabling them to make informed decisions within the dynamic tourism landscape. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Consumer Attitude and Behaviour in Tourism Self-paced pre-recorded learning content on this topic. Consumer Attitude And Behaviour In Tourism Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Tourism Managers and Executives Human Resource Professionals in Tourism Hospitality and Events Industry Personnel Marketing and Sales Specialists Customer Service Representatives Travel Agency Owners and Staff Academic Researchers in Tourism Tourism Policy Analysts Destination Management Professionals Service Quality Improvement Teams Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Consumer Attitude And Behaviour In Tourism in London 2024
Delivered Online On Demand14 days
£34

Professional Certificate Course in Marketing Analytics and Its Importance in Hotel Industry in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The Professional Certificate Course in Marketing Analytics and Its Importance in Hotel Industry provides a comprehensive understanding of marketing analytics and its importance in the hotel industry. The course covers topics such as the definition of marketing analytics, its importance, and the role it plays in business. The course also delves into the various marketing analytics tools and software functions. Participants will learn about the qualifications needed to become a marketing analytics manager and the benefits that hotels can gain through the use of marketing analytics. The course will also cover hotel marketing and competitors analysis, as well as the meaning and scope of a marketing information system. By the end of the course, participants will have gained a solid understanding of how marketing analytics can be used to improve business performance and achieve marketing goals within the hotel industry. The Professional Certificate Course in Marketing Analytics and Its Importance in Hotel Industry is designed to provide participants with a comprehensive understanding of marketing analytics and its significance in the hotel industry. By the end of the course, participants will have gained a solid understanding of how marketing analytics can be used to improve business performance and achieve marketing goals within the hotel industry. After the successful completion of the course, you will be able to learn about the following, What is marketing Analytics. Importance Marketing Analytics. Role of Marketing Analytics in Business. Marketing Analytics Tools. Function of marketing analytics software Qualifications for Marketing Analytics Managers: What Hotels can do through Marketing Analytics. Hotel Marketing and Competitors Analysis. Marketing Information System Meaning and Scope. The Professional Certificate Course in Marketing Analytics and Its Importance in Hotel Industry provides a comprehensive understanding of marketing analytics and its importance in the hotel industry. The course covers topics such as the definition of marketing analytics, its importance, and the role it plays in business. The course also delves into the various marketing analytics tools and software functions. Participants will learn about the qualifications needed to become a marketing analytics manager and the benefits that hotels can gain through the use of marketing analytics. The course will also cover hotel marketing and competitors analysis, as well as the meaning and scope of a marketing information system. By the end of the course, participants will have gained a solid understanding of how marketing analytics can be used to improve business performance and achieve marketing goals within the hotel industry. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Marketing Analytics and Its Importance in Hotel Industry Self-paced pre-recorded learning content on this topic. Professional Certificate Course in Marketing Analytics and Its Importance in Hotel Industry Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing professionals Hotel management executives Business owners and entrepreneurs Data analysts Marketing managers and directors Hospitality industry professionals Sales and marketing executives Advertising and digital marketing professionals Revenue managers Customer relationship managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Marketing Analytics and Its Importance in Hotel Industry in London 2024
Delivered Online On Demand14 days
£33

Professional Certificate Course in Factors Affecting the Development of the Tourism and Hospitality Industry in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This Professional Certificate Course in Factors Affecting the Development of the Tourism and Hospitality Industry provides a comprehensive overview of the historical evolution of the sector. Delving into the impact of technological, economic, and social changes, participants will gain insights into the industry's transformative journey. The course also explores contemporary factors influencing the future development of tourism and hospitality, offering a holistic understanding of this dynamic field. After the successful completion of the course, you will be able to learn about the following: The historical development of the tourism and hospitality industry. The impact of technological, economic and social changes on the development of the tourism and hospitality industry. The contemporary factors that will affect the future development of the tourism and hospitality industry. This Professional Certificate Course in Factors Affecting the Development of the Tourism and Hospitality Industry offers a comprehensive understanding of the industry's historical evolution, examining key milestones and trends. Participants will delve into the profound influence of technological advancements, economic shifts, and social changes on the industry's development. The course also explores contemporary factors shaping the future, focusing on global dynamics and emerging trends critical for navigating the evolving landscape of tourism and hospitality. This Professional Certificate Course in Factors Affecting the Development of the Tourism and Hospitality Industry provides a comprehensive exploration of key aspects, including the historical evolution of the industry and the profound impact of technological, economic, and social transformations. Participants will gain insights into contemporary factors influencing the future development of the sector, equipping them with a strategic understanding of its dynamic landscape. Through engaging modules, learners will analyze historical trends, assess current challenges, and forecast the industry's future trajectory, fostering a holistic grasp of its evolution. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Factors Affecting the Development of the Tourism and Hospitality Industry Self-paced pre-recorded learning content on this topic. Factors Affecting The Development Of The Tourism And Hospitality Industry Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Hospitality Professionals Tourism Industry Managers Business Owners in the Hospitality Sector Marketing and Sales Executives in Tourism Students Pursuing Careers in Hospitality and Tourism Industry Analysts and Researchers Government Officials in Tourism Development Entrepreneurs Exploring Tourism Ventures Event Planners and Destination Managers Travel Agency Professionals Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Factors Affecting the Development of the Tourism and Hospitality Industry in London 2024
Delivered Online On Demand14 days
£30

Professional Certificate Course in Consumer Behaviour and Hotel Marketing in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

Our Professional Certificate Course in Consumer Behaviour and Hotel Marketing is designed to provide a comprehensive overview of the factors influencing customer's buying behavior and how it affects the hotel industry. Throughout the course, students will learn about the buyer decision process and the impact of changes in consumer behavior on hotels. They will also learn how to provide the service quality and value that guests expect, and how to meet guest expectations through planning. The course will cover the hospitality planning cycle and emphasize the importance of a positive client experience to the hotel industry. Overall, this course will equip students with the knowledge and skills needed to succeed in the dynamic field of hotel marketing. The Professional Certificate Course in Consumer Behaviour and Hotel Marketing is a comprehensive program designed for hospitality professionals who want to improve their understanding of guest behavior and leverage marketing strategies to drive revenue growth. The course covers a wide range of topics, including consumer psychology, market segmentation, branding, advertising, and revenue management. Students will learn how to identify different guest segments, understand their needs and preferences, and create tailored marketing messages that resonate with them. They will also explore the different stages of the guest journey, from awareness to loyalty, and learn how to optimize each stage to maximize revenue and guest satisfaction. Our Professional Certificate Course in Consumer Behaviour and Hotel Marketing covers the buyer decision process, factors influencing buying behavior, and impact of changes in consumer behavior on hotels. It emphasizes meeting guest expectations through planning and the importance of a positive client experience to the hotel industry. Students will gain expertise in hotel marketing and consumer behavior, and learn to provide service quality and value to guests. After the successful completion of the course, you will be able to learn about the following, What is customer's Buying Behaviour? Factors Influencing Buying Behaviour in Hotel Marketing. The Buyer Decision Process. Impact of Changes in Consumer Behaviour on Hotels. Provide the service quality and value that guests expect. Meeting Guest Expectations through Planning. The Hospitality Planning Cycle. The importance of a positive client experience to the hotel industry.   Our Professional Certificate Course in Consumer Behaviour and Hotel Marketing is designed to provide a comprehensive overview of the factors influencing customer's buying behavior and how it affects the hotel industry. Throughout the course, students will learn about the buyer decision process and the impact of changes in consumer behavior on hotels. They will also learn how to provide the service quality and value that guests expect, and how to meet guest expectations through planning. The course will cover the hospitality planning cycle and emphasize the importance of a positive client experience to the hotel industry. Overall, this course will equip students with the knowledge and skills needed to succeed in the dynamic field of hotel marketing. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Consumer Behaviour and Hotel Marketing Self-paced pre-recorded learning content on this topic. Consumer Behaviour and Hotel Marketing Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Hospitality professionals looking to improve their marketing skills Hotel managers seeking to increase revenue and guest satisfaction Marketing professionals interested in the hospitality industry Students and recent graduates pursuing careers in hospitality Entrepreneurs starting their own hospitality businesses Professionals seeking to enhance their resume and career prospects in hospitality Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Consumer Behaviour and Hotel Marketing in London 2024
Delivered Online On Demand14 days
£31

Professional Certificate Course in Strategic Management Concepts in the Tourism and Hospitality in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This Professional Certificate Course in Strategic Management Concepts in the Tourism and Hospitality provides a comprehensive overview of strategic management principles tailored for the industry. Participants will delve into strategic decision-making, understanding the characteristics and types of Hospitality & Tourism Management, and exploring key strategies for hotels, airlines, and enhancing the competitiveness of tourism destinations. The course equips learners with in-depth insights into the strategic management process essential for effective leadership in the dynamic field of Tourism and Hospitality. After the successful completion of the course, you will be able to learn about the following: Strategic Management For Hospitality And Tourism. Strategic Management Process Hospitality & Tourism Management - Characteristics, Types, Reason Basic Facts, Levels of Strategic Decision-Making, Position and perspective, strategies in Hotels and Airlines, and four key strategies. Competitiveness of Tourism Destination. This Professional Certificate Course in Strategic Management Concepts in the Tourism and Hospitality offers a comprehensive understanding of strategic management tailored for the industry, covering key aspects such as the strategic management process, hospitality and tourism management characteristics, levels of decision-making, and strategies for hotels and airlines, culminating in a nuanced grasp of enhancing competitiveness for tourism destinations. This Professional Certificate Course in Strategic Management Concepts in the Tourism and Hospitality provides a comprehensive exploration of strategic management tailored to the industry, covering key aspects such as the strategic management process, characteristics of Hospitality & Tourism Management, and in-depth insights into strategic decision-making, positioning, and competitive strategies in hotels, airlines, and tourism destinations. Participants will gain specialized knowledge to navigate and excel in the unique challenges of the Tourism and Hospitality sector. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Strategic Management Concepts in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Strategic Management Concepts In The Tourism And Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Hospitality and Tourism Professionals Marketing Executives in Tourism Industry Hotel and Airline Management Personnel Destination Management Officials Tourism Entrepreneurs Strategic Planners in Hospitality Professionals Seeking Career Advancement in Tourism and Hospitality Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Strategic Management Concepts in the Tourism and Hospitality in London 2024
Delivered Online On Demand14 days
£29

Housekeeping Training Course

4.7(160)

By Janets

Register on the Housekeeping Training Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Housekeeping Training Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Housekeeping Training Course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Housekeeping Training Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Housekeeping Introduction to Housekeeping 00:18:00 Module 02: Housekeeping Principles Housekeeping Principles 00:14:00 Module 03: Understanding Staff Duties Understanding Staff Duties 00:28:00 Module 04: Cleaning Cleaning 00:15:00 Module 05: Inventory Control Inventory Control 00:27:00 Module 06: Planning & Organising the Housekeeping Department Planning & Organising the Housekeeping Department 00:16:00 Module 07: Understanding Budgeting Understanding Budgeting 00:20:00 Module 08: Carpet Maintenance Carpet Maintenance 00:18:00 Module 09: Wall, Ceiling and Window Cleaning and Maintenance Wall, Ceiling and Window Cleaning and Maintenance 00:19:00 Module 10: Staffing Staffing 00:22:00 Module 11: Standard Operational Procedures in Hotel Housekeeping Standard Operational Procedures in Hotel Housekeeping 00:12:00 Module 12: Laundry Operation in Hotel Laundry Operation in Hotel 00:17:00 Module 13: Health and Safety Health and Safety 00:16:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Housekeeping Training Course
Delivered Online On Demand4 hours 2 minutes
£25

Hospitality - Concierge

4.7(160)

By Janets

Register on the Hospitality - Concierge today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Hospitality - Concierge is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Hospitality - Concierge Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Hospitality - Concierge, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 01: Understanding the Service Understanding the Service 00:12:00 Module 02: Types of Concierge Services Types of Concierge Services 00:19:00 Module 03: Necessary Skills for Any Concierge Necessary Skills for Any Concierge 00:26:00 Module 04: Principles for a Concierge Service Business Principles for a Concierge Service Business 00:20:00 Module 05: Delivering Customer Service Delivering Customer Service 00:15:00 Module 06: Concierge Work Environment and Etiquettes Concierge Work Environment and Etiquettes 00:18:00 Module 07: Emergency Measures for a Hotel Concierge Emergency Measures for a Hotel Concierge 00:13:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Hospitality - Concierge
Delivered Online On Demand2 hours 3 minutes
£25

Hotel Receptionist Diploma

4.8(9)

By Skill Up

Master the role of a Hotel Receptionist with our top Hotel Receptionist Diploma. Learn procedures, communication, and brand standards in hospitality.

Hotel Receptionist Diploma
Delivered Online On Demand9 hours
£25

Housekeeping Manager

4.7(160)

By Janets

Register on the Housekeeping Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Housekeeping Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Housekeeping Manager Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Housekeeping Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Housekeeping Introduction to Housekeeping 00:18:00 Module 02: Housekeeping Principles Housekeeping Principles 00:14:00 Module 03: Understanding Staff Duties Understanding Staff Duties 00:28:00 Module 04: Cleaning Cleaning 00:15:00 Module 05: Inventory Control Inventory Control 00:27:00 Module 06: Planning & Organising the Housekeeping Department Planning & Organising the Housekeeping Department 00:16:00 Module 07: Understanding Budgeting Understanding Budgeting 00:20:00 Module 08: Carpet Maintenance Carpet Maintenance 00:18:00 Module 09: Wall, Ceiling and Window Cleaning and Maintenance Wall, Ceiling and Window Cleaning and Maintenance 00:19:00 Module 10: Staffing Staffing 00:22:00 Module 11: Standard Operational Procedures in Hotel Housekeeping Standard Operational Procedures in Hotel Housekeeping 00:12:00 Module 12: Laundry Operation in Hotel Laundry Operation in Hotel 00:17:00 Module 13: Health and Safety Health and Safety 00:16:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Housekeeping Manager
Delivered Online On Demand4 hours 2 minutes
£25