Appointed Person (N401)
In today's fast-changing competitive environment, people in all roles need to have more commercial awareness and responsibility.
Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.
Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team.
The ability to effectively manage conflict is a core competency in the 21st-century workplace.
Organisations are essentially about people working together and yet so often they fail to capitalise upon the full potential of this.
Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.
Managers at all levels have to be able to introduce, lead and manage change to ensure the organisational objectives of change are met.
One of the keys to success today is our ability to effectively influence others.
If you run a small, tight-knit team, this course is tailored to help you get the most from the group.